• C. Pruett January 5, 2017 at 12:49 pm

    Submitted paperwork on 11-25-15 with claim, invoices and payment copy. Cost was 628.84. Sent copy and second request on 3-10-16 with copy to lawyers for plaintiffs. 1-5-17 no response or check. Been a Ford man for many many years. No more. Shopping for a new pickup 2017. Sorry Ford you are out. Your trucks are a bunch of crap. 2004 F-150 had bad plugs, cabin leaks, bad rear end and cam rollers, air bag indicators. I just do not have enough patience, money or tools to continue this charade. I doubt if we will ever get reimbursed by Ford. Tell every truck owner you know not to buy Ford.

    • Tim J January 14, 2017 at 12:57 pm

      i sent the stuff back in 2015 too. Still have not received anything. I do not believe ford is our hold up. It the lawyers! Hope we get checks soon. Have you been able to find any information on following up with claim? Seeing if it has been denied?

  • Nathaniel January 5, 2017 at 12:59 pm

    Sent paper work in 2-17-2016 still waiting for payment .was thinking about buying Ford’s for my two kids maybe I better keep thinking.

  • Kim Wallace January 11, 2017 at 1:21 pm

    I am the owner of a 2006 Mercury Mountaineer that has 102,000 mile on it. It had a misfire occasionally nothing to big so, I took it to my local mechanic for a tune-up, $375 they said for oil change tire rotation and Sparkplug change. Then, he called to say some of them broke off more labor may be in volved if they hafta pull the head. Total bill $2,557. $2,100 in labor. I submitted paperwork snail mail as well as online in March 2015 & still nothing. Would really like to be contacted with info update.

  • Lew January 16, 2017 at 11:10 am

    Same here, mailed in requested paperwork for claim on 11/9/15…roughly 1 year and 2 months ago…..have received no response of any kind from Ford or anyone else regarding same as of this posting. Poor business if you ask me.

  • Dana Comes Last January 20, 2017 at 10:39 pm

    Please respond to my complaints that I already emailed to you. Thank you.. Ford Co. Broke my spark plugs on my 2007 F150 Ford truck. I already sent copy of my bill plus labor & haven’t heard back from them. Total parts & labor $1300.00.

  • frank skinner January 24, 2017 at 2:18 pm

    I sent in 2 times, no response or check. just purchased ram 1500eco

  • Gary Slaughter January 27, 2017 at 2:18 pm

    I payed over 600.00 dollars for a set of spark plugs to be put in my 2008 ford f 150 pickup. They broke 2 plugs off .if ford puts in alumiun plugs to save a few dollars , then they should stand behind there products better 300.00 dollars is bad enough But 600.00 is unheard off.

    • Dale VanDyken February 3, 2017 at 7:41 pm

      I also paid over $600.00 for plug replacement on my 2005 F-150. I filed a claim in December of 2005, and have heard NOYHING !!

  • Aline. Hebert January 31, 2017 at 3:14 pm

    On a 2003 Ford Expedition what is the recalls I’ve been having problem with my truck there’s a while has cost me a lot of money

  • Aline. Hebert January 31, 2017 at 3:16 pm

    On a 2003 Ford Expedition what is all the recalls I had a lot of problems with my vehicle I’ve been having it had to change a fuel pump Spark plugs it’s causing me a lot of money I got to change some more stuff so please let me know something

  • Rodger Bingham February 2, 2017 at 1:29 pm

    Garage broke off 7 of the 8 spark plugs when replacing. Had 122,000 miles when I had them replaced so suppose to qualify for a smaller refund. Got a document today 2-2-17, and looks like I do not qualify for any refund as a Ford dealership did not perform the spark plug replacement. WHAT A JOKE…….BOUGHT MY LAST FORD EVER….

  • maria jimenez February 2, 2017 at 4:50 pm

    my claim number is j181358754 the repairs was done by the deeleron11/17/2015 for the amount of3977.09 I send all the profs and by certified mail and still haven’t have no respond please someone contact me thank u

  • Garry February 5, 2017 at 2:00 pm

    We did the same. Finally after numerous emails and a few phone calls (waste of time) we finally received a call back. All emails response were the: every claim as to be individually looked at. Our bill was over $600 and we recently received a check from the settlement of a whopping $56.00 and some change.

  • Taylor February 6, 2017 at 8:21 pm

    I received my $22.79 check today for the spark plug recall from Ford. How insane is this
    the only ones who came out on this is the lawyers and the dealers who installed the plugs Don’t get your hopes up for getting your money back

  • mike February 9, 2017 at 6:14 pm

    do i have to bring my f 150 to ford dealer in order to be compensated or can i bring to my own mechanic ? i hate bringing to the deslership as its always a ripoff. this is my first ford truck and my last

  • Anthony Barone February 11, 2017 at 1:28 pm

    Just got a letter in the mail denying my claim to have my spark plug reimbursement??? They said I didn’t use an authorized Ford dealership… mechanic opened his own place after working 20 years for Ford. Are you freaking kidding me????

  • Anthony Barone February 11, 2017 at 1:29 pm

    Does anyone have a contact phone #?????????

  • michael riley February 11, 2017 at 6:50 pm

    i submitted a claim for my 2006 f-150 purchased as a used auto , my reply was that i need to submit a more than 120000 mile document with my claim i can not fine this doc. who can tell me where to find this document . the vehicle had 100000 miles at purchase i have 20 days in which to submitt

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