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Verizon's New Early Termination Fee for Mobile Telephones Is "Insane," Says Consumer Advocate

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Basking Ridge, NJA recent study performed by suggests that the average mobile phone user will replace his or her handheld within a year of purchase. In the interest of combating this trend, Verizon Wireless has announced plans to double its early termination fee (ETF) to $350, the highest fee ever assessed by a major provider of mobile telephones.

span itemprop="image" itemscope itemtype="" style="display:block">The fee, which went into effect earlier in the month, affects purchasers of advanced mobile devices like smartphones and G3 laptops who buy the devices at subsidized prices.

Wireless providers often subsidize the prices of mobile devices to maintain lower retail costs, leading to the creation of ETFs to better protect the industry from insolvency.

The penalty will progressively decrease over the course of a user's contract by $10 a month, meaning that subscribers canceling their service after eight months will only pay $270 instead of the full $350.

In a statement to USA Today, consumer advocate Joel Kelsey claims the substantial ETF "is insane. There's no justification" for the fee, he says. "It's punitive to customers who decide to leave Verizon early."


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