Citibank Telemarketing Violations Legal News Articles & Interviews

Washington, DC Here’s a scary question: If a Citibank borrower:

• signs a loan agreement that includes an arbitration clause;
• falls behind on payments; and
• is harassed with debt collection robocalls;

can he or she still join a class action debt collector harassment lawsuit based not on the debt, but on phone calsl that are illegal under the Telephone Consumer Protection Act (TCPA)? Borrowers beware if the answer is “no.”

Tampa, FL: The telephone has, for generations, served as a communications conduit. And while technology has evolved to include mobile, music, video (live and passive) and data, the role of ‘the phone’ has remained largely unchanged, as a modicum of contact. Various forms of abuse, however resulted in the establishment of the Telephone Consumer Protection Act (TPCA), a basket of regulations introduced in 1991 designed to protect against unwanted intrusion. The automated ‘robocall’ from various sectors, including retail and the banking industry, is one of the intrusions the TPCA was designed to mitigate and provides a basis for consumers to retaliate with, for example, a Citibank nuisance call lawsuit when those tenets are ignored.

San Diego, CA: The parties in a class action against Citibank for alleged Telephone Consumer Protection Act violations have reached a settlement in the lawsuit.