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HP Faces Class Action over Alleged Printer Software Design Defect


San Francisco, CA: On December 1, 2011 a defective products class action lawsuit was filed in United States District Court Northern District of California against Hewlett-Packard Company ("HP"), on behalf of anyone who purchased a Hewlett Packard Printer. The lawsuit alleges violations of The California Consumer Legal Remedies Act for Injunctive Relief and the California Unfair Competition Law based on non-disclosure of a known security vulnerability.

Specifically, the lawsuit claims that the HP Printers suffer from a design defect in the software (which is also sometimes referred to as "firmware") that is resident on the HP Printers, which allow computer hackers to gain access to the network on which the HP Printers are connected, steal sensitive information, and even flood the HP Printers, themselves, with commands that are able to control the HP Printers and even cause physical damage to the printers themselves.

The lawsuit also alleges that, among other things, despite defendant' knowledge of the design defect in the software of the HP Printers, the defendant has failed to disclose the existence of the defect to consumers. As a result, the defendant has violated California laws governing consumer protection.

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Published on Dec-12-11


READER COMMENTS

Posted by
Hsiu Ling Yu
on
I have been using hp printer s for more than 10 years. But these couple years, they link all my information and send me the notices for my ink running low, and keep pop out the message. My anti virus has detected virus several times, and I didn't like their new design. So I finally decided to use the other brand of printer, and now my computer connect online has no problem at all.

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