Request Legal Help Now - Free

LAWSUITS NEWS & LEGAL INFORMATION

New Jersey Sues Home Warranty Insurance Provider

. By
Edison, NJWhile the insurance industry may tell you they suffer from a bum rap from consumers who constantly complain about claim denials, the existence of so many examples to the contrary suggesting a reputation for serial denials after happily collecting premiums is more than just a perception. Home warranty insurance is one sector where many examples of this can be found.

Case in point is a home warranty lawsuit filed by the New Jersey Division of Consumer Affairs against CHW Group Inc. (CHW, Choice Home Warranty), an enterprise issuing extended warranty products to consumers for home appliance repairs. According to the Asbury Park Press (7/30/14), CHW was happy to collect premiums for policies, but was not so forthcoming when a claim related to a failure of an important home system was made.

Air conditioners and refrigerators, for example. In a hot climate air conditioning is not only vital to an individual’s health, a home that is consistently hot can lead to the failure of appliances. As for a refrigerator or freezer, consumers are rightly skittish about filling an appliance with expensive food without the capacity to quickly fix or replace a failed unit in order to avoid spoilage, and any subsequent financial loss.

That’s why consumers turn to home warranty companies.

According to the Park Press report, CHW advertises “home warranties” that provide what is described as “comprehensive coverage” for important appliances and home systems, with a view to repair or replace if something goes wrong. According to the state’s case, CHW advertises “peace of mind” for consumers.

However, according to the state’s extended warranty lawsuit, CHW allegedly denied legitimate claims by employing the use of deceptive practices.

The home warranty lawsuit notes that when consumers submitted a claim for a repair or for a loss, CHW allegedly denied claims due to the defendant’s assertion that consumers had not properly and adequately cared for their appliances. In other cases, consumers were offered cash buyouts that were well below the value that consumers invested in replacing a defective appliance covered by the extended warranty.

The bad faith insurance report notes that The Better Business Bureau (BBB) passed 902 complaints - some of which had already been resolved, according to the defendant - to the division. As of this writing, the BBB listing for Choice Home Warranty of Edison, New Jersey, showed, in actual fact, 965 complaints within the last three years, with 399 complaints in the last 12 months. CHW did not carry accreditation with the BBB, and on a scale of A through F, CHW presented with an “F’” rating.

There were also 116 complaints from consumers in various states, according to the plaintiff. “The division alleges that Choice Home Warranty refused to provide the basic services that consumers were paying for, and pocketed the money paid by consumers,” said acting Director of Consumer Affairs Steve Lee, in a prepared statement.

CHW denies the insurance claim denied allegations.

Consumers will often purchase an extended warranty for their home once the initial warranty issued by a contractor for a new home expires. Similarly, consumers will also purchase extended coverage for important appliances and systems such as furnaces, air conditioners, refrigerators and freezers. When a warranty company reneges on its obligation, home warranty lawsuits usually follow.

READ ABOUT HOME WARRANTY INSURANCE LAWSUITS

Home Warranty Insurance Legal Help

If you or a loved one have suffered losses in this case, please click the link below and your complaint will be sent to an insurance lawyer who may evaluate your Home Warranty Insurance claim at no cost or obligation.

READER COMMENTS

Posted by

on
Our claim was submitted on 01/05/20 and was assigned to Express Home Services on 01/05/20. On 01/06/20 the technician (Anthony Besecke direct number 903-841-2094) submitted details pertaining to our system failure which was the blower motor. While he was in our living room, he was told it was covered and ordered the part and had it immediately shipped out. A couple hours after he left, he called us saying he received an email from Choice Home Warranty stating that the service would not be covered. He suggested I call Choice Home Warranty to find out why the claim was denied when it is a covered part and was just approved to be fixed. He also asked us to call him and let him know why it was denied.

1-6-2020 I called Choice Home Warranty and I spoke with Elizabeth employee # (would not provide # or last name) she proceeded to argue with me for over an hour stating “they did not have a decision” at that time as well as advised me that they tell all their technicians that come out not to tell the customer whether or not the claim is approved or denied and they should stay quiet and let the customer receive an approval or denial letter. I explained to her that I had NEVER received a letter from them about approval or denial. She then changed and said it would be an email. She stated I should receive a decision within a couple hours (I did not receive an email until the next morning which was a denial letter). I asked to speak with a manager and after a 10 minute hold, she came back on the line and stated there was not a manager there and that I would need to call back tomorrow (1/7/2020) and ask customer service to connect me to the Determination department. I insisted she take note of everything I said so I didn’t have to continue to repeat the entire story time after time, she assured me she did. I agreed to call back the next morning.

1-7-2020 I called Choice Home Warranty and spoke with Melissa employee # (would not provide # or last name) and asked her to transfer me to the Determination Department. She asked what the issue was, and I replied that there should be notes on the account. She then refused to transfer me to the Determination Department because a decision had already been issued so I would need to visit their website and submit an appeal. I demanded to speak with a manager. After 20 minutes of her telling me what the manager was going to tell me I again demanded to be connected by phone with a manager who could speak for themselves. I was put on another 10-minute hold that was finally answered by Fredida (manager) employee # 18521256. After going back and forth with her for over an hour, Fredida submitted an appeal to the case management department and stated I would receive the contact information within 4 hours. I instead received an email stating I should receive the contact information for a Case Manager within 24 hours. After another few hours I received the information to our assigned case manager, Paula Monsalve, who requested I contact her right away. I called the number and entered the extension and was sent straight to voicemail. I left a voicemail that included the case number, name on account, contact number and asked for a return call as soon as possible. I also followed the call up immediately with an email letting her know I had called and left a message. An hour later I tried to call again and still it went straight to voicemail, I tried 3 additional times and still was sent straight to voicemail (during the stated hours of her being available, I however did not leave additional messages). I spoke with the technician, Anthony, that came out to fix the unit yesterday (01-06-2020) and told him what they said the reason for denial was. He explained that there was very little dust on the blower motor (he took pictures) and that it is impossible for consumers to clean those parts as they would have to completely take the unit apart to access the blower motor. He further explained that if the consumer did in fact try to clean the blower motor it would cause it to be unbalanced among other things, which IS in the (“CHW”) clause as NOT COVERED. He stated that they were deliberately trying to avoid fixing the AC unit that has worked for 23 years until now. I have a copy of the diagnosis that Anthony submitted to (“CHW”) and nowhere does it state that it is broken due to lack of proper servicing. The AC unit was just serviced in September 2019.
01/09/2020 I finally received a return call from the case manager, who left a message on my voicemail and also sent an email. I was asked again to return her call, which I tried to do but got voicemail again. (She did note in her email that we would need to speak clearly and include certain things in the voicemails because ALL voicemails are translated into email messages). I received a call back from case manager, Paula Monsalve and she stated she had read over the Technicians report and saw the pictures he sent in and that the service would NOT be covered because it was due to lack of maintenance. CHW “claims” that the people who makes the decision to approve or deny claims are Licensed technicians in the fields of what they cover (such as electricians, HVAC technicians, plumbers, etc.) I asked for the name and employee number which she could not provide of the “licensed technician” and then placed me on hold and came back to tell me that they ARE NOT all licensed but do not have to be to approve or deny services they only have to be if they are working on the unit in question. I asked her to contact the Technician THEY (CHW) sent out and ask him if the issue was due to lack of maintenance or from normal wear and tear… she said she would call but it would NOT change the decision. I ask her how they determined the denial and she stated it was based on what the Technician sent to the company which she began to read to me and it was NOTHING like the paperwork he left for our records, it was in fact the email they (CHW) had sent to us. I then asked for a copy of the information and was denied stating it is for their records ONLY but that I could contact the company that came out and ask them for the records of what was sent to CHW. I asked for her corporate number and was told that she had an address but no phone number she could give me. I took down the address (seen at bottom of notes). I then ask to speak to her supervisor, and she proceeded to tell me what he was going to say…I ask her to please connect me to him and allow him to speak for himself. I was connected to her Case Management supervisor named Kevin Niemcewicz. I was asked to explain my issue to him and while doing so, I included the 2 previous claims one on the water heater that was denied due to the customer service rep for CHW putting in the wrong name of the broken part as well as the service tech telling her it was the wrong part she was documenting. And the other for our clothes dryer that took over a month and several service charges and never was properly fixed so we had to dry clothes for 5 full cycles to get them dry, and after paying our premium and several serval service charges we still ended up having to purchase a new dryer. He did not want to hear about the other claims, and I told him I was using them to establish a pattern for him when it came to CHW fixing broken items that they “claim” to cover. Kevin still denied the claim stating that the picture he received was of an inside unit and it was not being covered due to rust and corrosion … which is something completely different than the denial email that was sent out to us. He sent the picture that they were sent by the technician and continued to insist that it was on our inside unit… which it is NOT! It is the outside unit and is exposed to the elements year-round and some dust, dirt and debris are expected as it is outside. After a lengthy conversation back and forth as to where the unit is located, he stated that he (Kevin) has been in the HVAC industry for 17 years (yet he works at CHW) and is NOT licensed but worked under someone who holds a license, he can tell by the picture that it IS IN FACT my inside unit that is in the picture and it IS NOT COVERED under their policy and the denial decision stands and will not be changed for any reason. I again asked him why they could not contact the company they (CHW) contracted to come and diagnose the issue and have them tell them that it was caused by normal wear and tear. He proceeded to tell me that the decision would NOT BE CHANGED FOR ANY REASON! I informed him that I was aware of the numerous lawsuits currently against them including 3 open class action lawsuits and that I had filed complaints with the BBB, the Texas Attorney General and added our information to the class action lawsuit. He replied with “why would you do that before giving us a chance to correct the issue”? I told him that I left the last line stating “IF THE OUTCOME SHOULD CHANGE THEN I WOULD NOTIFY THEM AND WITHDRAW MY COMPLAINT” at the same time he is asking me this question I had received an email that was sent before I began speaking to Kevin stating that the claim was denied and closed. So, I in return asked him why CHW would send out an email closing the case before I had the chance to speak with him and try to resolve the issue. He had no response to the question. I requested a cancellation of my policy and a refund of my money and he cancelled the policy and made a note on the account to issue a refund in the amount of $120 which would be in the form of a check and would be received by me within 30 days (which would be by 02/09/2020). We shall see what happens.
***See additional notes regarding service provided by Choice Home Warranty***


*** This is not the only issue I have had with Choice Home warranty not covering items that are “claimed” to be covered. I submitted a request for my water heater to be fixed through a lady (unknown name due to refusal to give) with (“CHW”) customer service and because she put down the wrong part name that was broken, even though we tried telling her that was the incorrect part name, the claim was denied and I was forced to purchase a new water heater after paying my monthly fee the service fee for them to send a company to come and look at the water heater. The Technician also tried to tell her that the part she was reporting as broken was incorrect. She argued with him saying that the part he was talking about was technically named "whatever term she used" which is NOT COVERED in our contract. After an hour or so he finally gave up and left it to us to handle (I don’t blame him). He also told us that His company had decided that once they completed the tickets they had already received, they were canceling their contract with (“CHW”) due to them denying most claims and if the claims were approved, it was taking them months to get paid through (“CHW”). We had to purchase a new water heater as well as tear out the sheetrock that had molded due to the water heater breaking and replace it all, from start to finish (which cost additional funds).

*** I submitted a request for my clothes dryer to be checked and fixed and (“CHW”) sent out a company to “fix” it. The first “issue” the technician said was the issue he got approved and ordered the part and came back 2 weeks later to finally install it. Once the install was complete and the technician had left, I found the old part that was removed from my dryer laying in my front yard. Two (2) days later we had to call (“CHW”) again because the dryer still wasn’t drying the clothes. They sent the same technician out and although he was not happy about having to come back out, he determined that the heating element was out. He spoke with (“CHW”) and got an approval and ordered the part. After 2 more weeks he finally showed up to “fix” the dryer. He spent 3 hours in my living room talking about politics while he let the dryer run. He claimed it heated up well and was fixed. I went to dry a load of clothes only to find that the dryer still wasn’t getting hot. I received a call from (“CHW”) asking me to take a survey about my experience and to please rate them a 5. I explained that I could not take the survey because the dryer still was not fixed. The gentleman opened another ticket and the same Technician was sent back out for a third (3rd) time. He then expressed that he was not happy to have been sent out when he had already “fixed” the dryer twice before and it must be something we were doing to the dryer or just didn’t know how to run it. He spent 2 hours looking at our dryer while cursing under his breath and sent my 14-year-old son to “clean out” the lint trap under the house (my son was not being paid to do the job of the technician). He finally came to a conclusion as to what the issue was and while putting our dryer back together, he broke some clips. He ordered what was needed to “fix” the issue and the clips he broke and had them sent to my address. The day they arrived we called and let him know they had come in. Several weeks passed and he FINALLY came back out to “fix” our dryer once more. (note it has been over 2 months since our dryer worked. We were having to take our clothes to the laundry mat which was costing us additional funds on top of the service fees and monthly fee to “CHW”) I am not sure what he “fixed” on the dryer other than replacing the clips he broke (except for the one he broke again while trying to put back on) but our dryer still was not fixed. In order to dry one (1) standard load of clothes (it didn’t matter if it was light material or heavy material) the dryer had to run for 5 FULL cycles to dry the one load. I contacted CHW and was told that the technician turned in a completed ticket that stated the dryer was fixed and there was nothing further they could do to fix it. I was forced to purchase another dryer even though CHW states if they cannot fix it, cannot get the parts for whatever reason they will replace the appliance.
***please see information (including links) on current and past lawsuits against Choice Home Warranty***

***I searched the internet and found several lawsuits for fraud against Choice Home Warranty, including Arizona and New Jersey. I found one (1) lawsuit that had been settled for over $700,000 (against “CHW”) and was settled out of court. I also found several class actions lawsuits against Choice Home Warranty and forwarded our information to them and will await a response from the attorneys regarding the class action lawsuit. I also found many, many pages of complaints on the BBB site (there were 4,830 complaints made against Choice Home Warranty on the Better Business Bureau website, as of June 28, 2019. There are currently 5,263 complaints on the BBB site as of 01/07/2020) for Choice Home Warranty doing the same thing to countless customers which is offering a service and using a term “normal wear and tear” to deny the claim and avoid paying for the product that is “claimed” to be covered.
*** Links to lawsuits***
https://www.azcentral.com/story/money/business/consumers/2019/10/02/choice-home-warranty-faces-fraud-charges-amidst-lawsuit/3841804002/

https://www.bbb.org/us/nj/edison/profile/home-warranty-plans/choice-home-warranty-0221-90048733/complaints

https://www.app.com/story/money/business/2015/06/15/choice-home-warranty/71248424/

https://www.consumerclassactionlawyers.com/choice-home-warranty-class-action-investigation.html

https://www.lawyersandsettlements.com/legal-news/home-warranty-insurance-lawsuit/home-warranty-lawsuit-insurance-32-20110.html

(I am still adding lawsuit links, there are plenty more)




Choice Home Warranty Corporate office
1090 King Gorges Post Road
Building 10 suit 1007
Edison NJ 08837

Posted by

on
When I was on the phone with Vendor Relations I heard in the back ground an agent say "See I just don't let them get a word in . I tell them anything they want to hear and fuck 'em out of their money on the computer. What can they do?...nothing and a bunch of laughing." Message to all vendors do not waste your time and money.

Posted by

on
Choice Home Warranty also denied a claim for our broken air conditioner. The company they called to come out and look at our air conditioner took pictures of the unit and discussed the issue with the heating and air company. This heating and air conditioning company noted and made clear the unit was taken care of and was just not able to be fixed. They submitted to CHW, the estimate to fix costs (mind you it took two weeks for CHW to find someone to come to our house) and within 30 minutes of CHW receiving the estimate from the air conditioning company, I receive a denial notice from CHW. Stating it was due to us not maintaining our unit. The air conditioning company said they just did and said the same thing to another client they were called out by CHW to help. The company CHW hired to fix my unit had made it clear to CHW the unit was well kept and that was not the issue of the matter. The unit just couldn't be fixed. CHW still refused to pay for the unit to be fixed. I went through the BBB and CHW argued they weren't required to fix the unit because it was the home owners fault the unit failed. The BBB couldn't resolute the issue. In the meantime 4 weeks had passed in scorching heat, our daughter has severe allergies and requires air conditioning. Her health was declining and had to be seen by medical professionals. We were required to replace the unit on our own to allow our daughter the ability to have restored health. We are seeking reimbursement from CHW for a charge they should have covered plus interest.

Posted by

on
Choice Home Warranty denied our heater and a/c claims. We purchased our home a few years ago (built in 1986). We couldn’t provide maintenance records prior to three years ago so they used the excuse that our 20+ year old unit wasn’t properly maintained. Did I mention the unit is possibly 20+ years old? Oh, and I live in Arizona? They are a JOKE!! All the good reviews are from inexpensive repairs. Just hope it’s nothing over $200-300 or it’s coming out of your pocket because CHW won’t pay it.

Posted by

on
Choice Home Warranty is also denying my claim to fix my air conditioner. We purchased the house September 2016 and had a home inspection,with a separate air conditioning inspection which we paid extra for because we live in a very hot part of the United States, which we have the paperwork for and now the compressor went out on the air conditioner and they are denying the claim saying we didn't properly maintain the air conditioner. If anyone knows who the owner or President of this Company is can you please contact me at my email. I am going to contact our local news and get them involved. I would also be interested in getting a class action lawsuit started against this company.
What a scam.

Posted by

on
I have the same issue with Choice Home Warranty regarding replacing my AC unit. The terrible customer service, the unprofessional technicians and the deceptive practices they continue to do. I can't believe they are still licensed to do business in any state. If anyone wants to file a class action lawsuit. Please count me in. Not only have I paid for this sorry service warranty, I still have to pay out of pocket for something that is clearly covered. They are more of a headache than they are worth. BUYER BEWARE!!

Posted by

on
I signed up with Choice Home Warranty June 27th, 2016,on August 26, 2016 my A/C compressor died. The unit was 22 years old and well maintained. I live in Texas and A/C gets plenty of wear and tear. They denied the claim stating that it wasn't normal wear and tear. The A/C contractor said it was normal wear and tear. I have decided to discontinue them and get my money back.

Posted by

on
Choice Home Warranty is supposed to cover all major appliances including Air Conditioning Unit. My Air Conditioner was not working well so I called the Home Warranty Company to have it repaired. The repair was requested on July 6th. I did not receive a call to address the claim until July 8th. They were busy and having trouble finding a technician. The technician they assigned was not available until July 10th, now 2 more days. I asked for different technician with faster response. They would not offer another technician. The technician came to my house 6 hours late. He never once called to say he will be late. I wasted entire day waiting for him. Upon inspection, the AC Evaporator Coils were said to be leaking the Refrigerant. I asked the service technician to replace them. He told me he must get approval from Warranty Company. Two more days went by, now July 12th, and no response for the claim. This is six days total. I called to complain and they told me claim was denied. The Home Warranty should cover my Air Conditioning Unit. The Claims Supervisor and Claims Manager both state they will not cover the $2,000-$2500 repair due to general liability exclusions. Also, the service has taken 6 full days. This was considered an emergency situation since I live in Texas and its life threatening to not have air conditioning in summer. Claim Supervisor and Manager denied all claims and were extremely rude. This company is well known for denying all claims. Please contact me if anyone is in process of filing a class action.

Posted by

on
Oh Boy, CHW is still in business??!! I have an appliance repair company in Bergen County NJ and they owe me $1,200! They would approve the estimate, issue an authorization number and then deny the claim! When you call them to try and collect, they would first deny that they issued the authorization, then they get down right nasty and lastly just hang up on you.. I just gave up! They've done this to quite a few companies here in NJ as well! I hope they get what they deserve!

Posted by

on
I purchased a Home Warranty Plan from Choice Home Warranty Company. The first time I tried to use it for AC problems they denied the claim. There policy face document indicates the duct work is covered. Section 4 and 14 of the agreement also spell out such coverage. The back ground announcement when you call there office says "all services are covered and no home inspection is needed". It is almost impossible to reach them by phone once you file a claim. It is very clear the CHW is ripping off people and not paying real claims.

Posted by

on
When my furnace broke down, I left a message for my HVAC contractor. Then, remembering the Choice warranty promising repair for $60 instead of $400-500, I canceled the request and called Choice. The authorized Service Provider collected the $60, but performed no repairs, leaving me without heat in the dead of winter. Four days later he returned, fixed the furnace and demanded $1256 on the spot (I later confirmed the legitimate charge from professional HVAC would have been $450 or less). Two months of trying to resolve the issue with Choice elicited expressions of sympathy, partial (less than 10%) payment, unkept promises to follow up, and a broken settlement agreement. Choice has fired the provider, but I’m left holding the bag for the fraudulent charges. In compliance with Choice’s warranty terms, I gave 30 days notice and have now filed for mediation - another $250.

Posted by

on
Hi Guys,

I am in the same boat as you guys although not as badly affected as some of you. I am going after them as well. They are unethical and fraudulent to the core. When my water heater's anode rod was busted and sprung a leak at that point I called them and they sent a tech guy who said the water heater can't be saved. I call them up and they say sorry case closed as they dont cover the tank. What the F@#$ ? Feel free to reach out to me in case you want to collaborate.

I am an NJ resident. I have filed against them in BBB and also called up NJ consumer affairs division to report this. I should be hearing about the next steps in a couple of days. I am also planning to file with the Federal trade comission as they are in conflict with section 5 of the FTC act.

Hang in there fellas.

Posted by

on
If enough people want to file a class action suit against Choice Home Warranty, please contact me, I'm in. I can not believe in todays society this can happen, this company can rip people off and continue to operate, where is the justice for the honest working people? CHW told me how they were the highest rated with BBB and how they would take care of you. Well when my air conditioner broke down 7 months later, I found out what a piece of shit they were. My 90 year mother was living here plus a 1 year old great grandson and we live in the hottest part of the country in AZ. After 9 days I threatened them with a law suit and they said oh we are going to help. The air conditioner guy comes out informs us we have to pay $536 and to top it off the young guy didn't turn off the breaker before bending down to weld the leak in tube and caught the circuit box on fire. So now we have to wait for electrician to come out at dark and we are told that we will have to pay him $200.00. Called CHW and told them I wasn"t paying it. Then next morning get up and air conditioning isn''t working, call air conditioning company to be told they didn't work weekends. Monday sends out same dumb guy, it's working for 2 hours and breaks down again. Finally after 11 days, it's working. We paid CHW $2475 for a 5 Year plan plus one year free. My credit card company was able to get back $975. from CHW which now being with them 7 months costs us over $2000. I don't want to just get my money back, I want to put this sorry company out of business! I did check out BBB and they gave them a A rating, that is what I went by!

Posted by

on
I have been owed 245.00 since 3/2015. This company a a piece of shit.
I bet they are in northern NJ. That place is notorious for being a "toilet"!!

Posted by

on
We are an appliance repair company in Florida and I have a similar problem. Elrees gave me the same run around as John and It has been over a year and we still have not gotten paid from them. However our invoice total up to be about $10k. No lawyer is willing to take it since its really not worth the money to them. I wish we had enough people to get together in a class action suit.

I would sign up!!!

Posted by

on
We are a plumbing ,heating and air service company in southern md. We signed up last year to run service calls for choice home warranty. Every job we went to we followed procedures and obtained an authorization number from the for the jobs and we gave them the pricing upfront and they each time agreed to the price and issued an authorization number. We paid for the parts and of course we also paid our technicians to perform the work. We did 13 jobs for them totalling over 1400.00 that they owed us collectively. They didn't pay us in the time frame of 30-45 days as promised. When we called the account manager elreese he claimed our prices were too high and that's why we weren't being paid. He demanded that we resubmit another pricing guide with reduced prices and then he would get us paid. This is dishonest as they agreed and authorized our charges prior to us performing any work. We informed another account manager named Scott that we cannot perform any further work for them until we are paid on the outstanding balance. The account manager then said "well if you are refusing work then we will have to turn you off in our system and it will take 365 days to pay you"?????. They have no intention of paying us. We informed them we will file a lien on the property at each home we worked at for the owed money since the homeowners signed our paperwork authorizing the charges as guarantee if the 3rd party doesn't pay. They then threatened our company with a lawsuit of $5000.00 for each lien we file. We have made over 30 calls for payment to this company. Each time they get nasty and make threats. When I asked Scott what's right and wrong he told me he nothing more to say to me and hung up on me. Now they won't answer our calls at all. We have involved an attorney who sent a demand letter for payment.. the demand letter cost us 275.00 .. choice still refuses to pay us. We told them we will sue them... they laughed on the phone and said "go ahead we have lawyers to protect us from that".. Why is this company allowed to be in business. Why are they allowed to steal goods and services from people. We are just a small business . They really hurt us by stealing from us. They are dishonest. I feel that the state of new Jersey should be doing something to help all these other small businesses that have been screwed by choice home warranty. . Someone please help. .. a simple review of their books or computers by the state would reveal all the companies they have screwed and then contact could be made and these companies and even customers can get what's owed to them. The states attorney in new jersey needs to handle this instead of letting more people get ripped off every day. Attention new jersey government. .. shut down choice home warranty.. they are criminals and should be in jail.. pay attention and do the right thing.

Posted by

on
I'm a service provider that worked for Choice Home Warranty. The warranty company not only denies claims submitted by policy holders, but the also screw their vendors. We obtained approvals for 61 plumbing service calls and they did not pay us. They owe us over $6500.00 and we are not the only vendor in this situation with CHW. I know several others.

Is there a class action suit for vendors against CHW?

ADD YOUR COMMENT ON THIS STORY

Fields marked * are mandatory. Please read our comment guidelines before posting.

*Name:

Note: Your name will be published with your comment.

*Email Address:

Your email will only be used if a response is needed.
*Your Comment:

Are you the defendant or a subject matter expert on this topic with an opposing viewpoint? We'd love to hear your comments here as well, or if you'd like to contact us for an interview please submit your details here.


Click to learn more about LawyersandSettlements.com

Request Legal Help Now! - Free