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  • Catherine Stilen September 28, 2016 at 10:03 am

    A year in a half ago I purchased a Samsung washer from Arron’s. My washer is in the basement. I had some bedding inside the washer and while upstairs I heard an explosion in my basement. I am a disabled Iraqi veteran and it sounded like a bomb going off. Went down stairs and my washer exploded. Dented my dryer, while the cord was yanked out of its socket and the electrical plate on the wall was broken. Washer was turned sideways with top upside down on the side. I have two children and if they were down stairs it would have majorly hurt them or would have killed them. I called Aarons the next day and they never herd of this happening. They pretty much laughed about it and how it sounded so absurd. They gave me a replacement and sent it in. Instead of giving me a new washer, the idiots replaced the part and put it back together assuring me that the problem was fixed. I did a load and my basement became a little flooded because it was not fixed properly. Finally they gave me another washer. For the amount of money I am giving these people they should know better. Not happy what so ever.

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