According to the Orange County Register (10/10/12), Fannin's world unraveled on October 12, last year. Fannin was in the back of the hair salon she co-owned with her husband, mixing hair dye, when shooting erupted at Salon Meritage in Orange County, located near the Pacific Coast Highway. No fewer than eight people were killed or gravely injured. Fannin's husband Randy did not survive.
In pursuing an insurance claim with Employers Mutual Casualty Company (Employers), Fannin was treated "rudely arrogantly and as an adversary," according to the text of a California Insurance Law suit filed in Orange County Superior Court a year after the shooting took place.
"Defendants treated Sandi with disdain instead of compassion," her insurance lawyer said.
According to the bad faith insurance lawsuit, Employers Mutual Casualty Company delayed payments at a time when the plaintiff was also grieving over the loss of her husband—and at a time when she needed the money most—eventually, the suit claims, providing less money than was her due under the terms of the policy.
The insurance company is not commenting in view of the pending litigation.
However, according to the Register, the Fannins had a commercial insurance policy with Employers that covered them for loss of income and property. According to the lawsuit, the insurer communicated to Fannin that 30 days was more than enough time to re-open the salon following the mass killing. Fannin, it has been reported, was eventually paid less than half what she had been expecting.
Fannin has since sold the salon to a colleague, who plans to renovate and re-open soon. Fannin commented that she plans to work in the salon a day or two per week, but will no longer own the establishment. In deference to what she was allegedly told by the insurer, the salon has yet to re-open more than a year following the tragedy.
"It really wasn't fair," she told the Register of the insurance claim denied.
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It was reported Employers eventually paid Fannin about $30,000 for loss of income and loss of her business, which the insurance fraud lawsuit claims is about half what Fannin is due.
The target of the unfortunate shooting was one of the stylists who worked at Salon Meritage. The accused shooter had been at one time married to the woman, and showed up at the salon, killing the woman and then randomly opening fire inside. Regardless of the circumstances, California insurance law states that all insurance contracts should be honored.