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Santander Faces Class Action Lawsuit Over Fair Debt Collection Practices


San Diego, CA: Santander Consumer USA is facing a class action lawsuit over alleged violations of the Telephone Consumer Protection Act (TCPA) as well as the Fair Debt Collection Practices Act. The lawsuit also alleges Santander breached its own contracts by charging improper fees.

Santander Consumer USA, which operates in the automotive finance sector, is accused using "heavy-handed tactics"to get consumers to pay their loans, tactics which alleged violated the TCPA. These tactics include making repeated and harassing calls to plaintiffs' phones.

Santander TCPA Harrassment Class Action Legal Help

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READER COMMENTS

Posted by
Laura
on
I bought my car in 2011 for $21,258.65, it shows I have only paid 35 payments in which is not true and my balance is $16,600. I can't even trade the car in, they tell me to either voluntarily repo or double up on payments to pay off early.

Posted by
Shantell
on
This bank has been not posted not one of my payments to my account since 2016. I have been in contact with the president department but they are giving the run around claiming I still owe. This banks is stealing customers money and reporting false information to the creditors.

Posted by
Tamara Ellis
on
I would like to know if I'm a part of this class action lawsuit. I received the information in the mail and I signed to be included in the law suit several years ago but I have not heard back from anyone.

My auto loan was sold to Santander in 2006 the auto was totaled/wrecked in 2010. Santander picked up the totaled vehicle to "auction it off" and billed me the balance after my insurance already paid for it.

Now 10 years later their on my credit report for $736 , they've sold this to some collection agency. When I went to purchase a car from my Credit Union , they asked about this auto loan and the strange balance of $736 listed on my credit report for 2010-2017.

They also called my neighbors across the street and left a message for me , don't know how they found the neighbors phone number considering I don't know my neighbors in that way .

Posted by
Ranesha
on
I would like to be added to this class action lawsuit. I bought my car in 2009 for 16k and 8 years later they are stating my balance is 10k still. The car is only worth 2k. Plus I called because I was having trouble making my payments and they said they would modify my loan but in the end they just added more interest and fees to my loan. In addition I was told that since my contract will end June 2017 that they would modify my loan but 10 calls later none of the agents can validate that and now they are telling me that I will have to pay off the full 10k in June.

Posted by
Michael chauvin
on
I got a five year loan in 2010 statement says i made 56 payment when its been 7 years now and still owe 12k can i get in lawsuit also

Posted by
CHARON COVINGTON
on
I would like to know if I can still join the lawsuit against Santander. I have an Auto Loan with them. Bought a car in 2013- $7000. as of 5.9 the payoff amount is $20k. I have record of over 30 calls since January attempting to collect debt.
Please tell me how to get in on this

Posted by
Gwen Fritchel
on
Purchased a car from Greenville, Texas dealership. Car was seriously defective. Santander told us to return the car to the dealership. I returned the car to the dealership and was told by Santander they would void out my loan and I could purchase a different car. They never voided my first loan. Santander repossessed the car and later sold the car, yet never voided my loan. So they are wanted to get paid for the car TWICE. I have sent countless disputes to Santander as well as hundreds of phone calls. Still No resolution to the car loan. Santander still reports on my credit report an amount of over $20,000. for the car, yet I found out by the VIN number this car has been sold by Santander.

Posted by
Lisa
on
Help

Posted by
Santander Victim
on
I would also like to join this class action lawsuit. You can just Google santander complaints and see the thousands of people that they are stealing from.

Posted by
Travis Brown
on
Yes I made my 72 months worth of payments and now all of a sudden they are continuing to add extra fees and principle payments to my loan. This is unfair, my loan was for approx $21,000 to be done in 2016 now all of a sudden I owe almost $8,000 more dollars. Please add me to the class-action lawsuit or do you suggest I contact my own lawyer!

Signed
Very Disappointed

Posted by
Pamela
on
Please add me Pamela my van got repo ed I got extensions and the fees I couldn't keep up this company is dirty to hard working people

Posted by
Mary
on
Purchase a car and don't owe by 5000 and repo it

Posted by
Kenneth Flournoy
on
I would like to become a part of the class action lawsuit. I pay $587 a month on a $20640 auto loan. My auto loan hasn't decrease 1 cent since I got it.

Posted by
Ashley Burch
on
I don't know if my situation is applicable but Santander charged off my account and sold the debt to Cascade Receivables. That company then sold my debt to Apple Recovery. I was conned into paying the account for $800 to Miller Stark Klein and Associates. I am now fighting charges against that company with my bank and I am still getting several calls from a company by the name of CR Processing, claiming I still owe the debt. This whole ordeal has been very draining and I am constantly being pulled out of my character having to deal with these people that took my money. They all blame Santander for having more than 1 owner and those owners apparently sold the debts to several companies. This shouldn't even be allowed but somehow they've managed to cause chaos in people's lives.

Posted by
Makeba Ramsey
on
I would like to join the class action lawsuit I have been harass so much that i am dealing with depression. I had my 2012 dodge avenger for almost 5 years they told me i will be paying towards the car a lump some and when I ask for a payoff they told me the first few years I only paid interest and now I am paying for the car it was 16000 and I still owe 13000. Which mean I will be paying 30,000 for a car that only valued at 7,800 and no one will refinance even w my good credit....I already decided to eventually the go to court house and take my own lawsuit on them by next month. Please help me

Posted by
Bessie Hunter Rodgers
on
I thought I was added to this class-action lawsuit two years ago. I am checking on the status because some other collection agency is now contacting me on their behalf threating to send letters to my place of employment. I am very tired of the harassment and they are contacting my family members also. Need status update immediately if possible. Thank you

Posted by
Gloria Hall
on
Please add me to the class action suit!

Posted by
levar
on
Hello I will like to be added to the lawsuit. I got a car loan with santander in 2015 for 19000 I payed 2500 down my payments are $465.67 a month I never missed a payment andbmy balance is 17800.i would even like to get a payoff

Posted by
Derrick and Gwendolyn Roberts
on
Had my truck almost a year payments are super high and balance is not dropping due to super high interest I would like to refinance but bc of interest and fee I am upside down in my truck

Posted by
Brandon matthews
on
I would like to join the law suit ,santander has harrassed,stocked my house with unmarked cars ,repeatedly called my phone my it seams like i never paid a car not because tje balance remains tje same after 2 years and i pay 630 a month,and it hasent went down since

Posted by
Rita Busha
on
I would like to be added to the lawsuit. I paid over 500.00 a month for 3yrs and my payoff was larger than what I purchased the car for. I ended up voluntarily having it repossessed because I couldn't afford the high payments any longer. Now they want me to pay the difference.

Posted by
Joan BrownTillman
on
I would like to know if I am eligible to be a part of the lawsuit. I currently have an auto loan with Santander Consumer USA for which I have been paying on for over two years and I still owe twice as much than what I originally bought vehicle for. I am unable to get from under this vehicle. Every where I go, I am upside down.

Posted by
atheal Cunningham
on
I would like to join this law suit.i have been paying on a 21,000 loan over 6 years and still hv a balance of 14000.this is sad. Atheal cunbingham

Posted by
Timothy White
on
I am inquiring about the lawsuit against santander USA. We our payments are 425.00/month we always pay 500.00/month. Our loan matures in 30 days and they are saying we STILL owe them 2500.00.

Posted by
Rolanda
on
Please add me to this lawsuit. Every single incident that I have read is all too familiar. I have been paying for my vehicle since 2010. They are charging late fees daily on to of interest.

Posted by
Crystal Mathis
on
I would like to join this Class Action Lawsuit.

Posted by
SONYA JONES-HAMPTON
on
I WOULD LIKE TO BE A PART OF THIS CLASS ACTION LAWSUIT, PLEASE.
I FELL BEHIND ON MY NOTES DUE TO HARDSHIP. THE CONSTANT PHONE CALLS BEGAN AND I WAS STALKED, FOLLOWED AND CHASED BY A REPO MAN THAT WAS IN AN UNMARKED VEHICLE. WHEN I CALLED SANTANDER, I WAS QUOTED AN AMOUNT OWED OF $3,000+ IN FEBRUARY 2017 AND MADE AN ARRANGEMENT TO PAY $2,500 OF IT THAT NEXT DAY AND PAY MY REGULAR NOTE OF $487 THE FOLLOWING WEEK AND THAT WOULD REMOVE THE REPO ORDER. I DID THAT BUT THE FOLLOWING WEEK RECEIVED A STATEMENT AND MORE PHONE CALLS FOR AN ADDITIONAL $1,900+ (WITH $1,300 BEING PAYMENTS AND THE REMAINING BEING FEES) DUE IMMEDIATELY. APRIL 18,2017, MY TRUCK WAS REPO'D BY K&K TOWING. MY HUSBANDS WALLET AND WORK EQUIPMENT WAS IN THE VEHICLE AND I WAS CHARGED $50 BY THE TOWING COMPANY TO RETRIEVE MY PERSONAL BELONGINGS FROM THE VEHICLE AS WELL AS FORCED TO SURRENDER THE KEY TO THE VEHICLE IN ORDER TO RETRIEVE MY BELONGINGS. WHEN I PAY AT LEAST $900 OF THE $1300+ THAT THEY CLAIM I OWE, I CAN THEN RETRIEVE THE VEHICLE FROM THE TOW YARD BUT WILL HAVE TO PAY $150 STORAGE FEE THAT SANTANDER HAS SO GRACIOUSLY OFFERED TO TACK ONTO MY NOTE SINCE I ADVISED THAT I WOULD NOT HAVE THAT MONEY AFTER PAYING OUT ALL OF THE OTHER MONEY TO THEM.

SANTANDER FINANCED MY TOYOTA CAMRY IN 2005 AS WELL AND DESPITE RECEIVING MY TITLE, CALLED ME ABOUT SHORTING THEM 2 CENTS ON FINAL PAYMENT AND MY CAR IS/WAS ALSO LISTED AS A CHARGE OFF ON MY CREDIT REPORT AS WELL, YET THEY STILL FINANCED MY 2011 NISSAN PATHFINDER IN 2015 WHEN I BOUGHT IT FROM A USED CAR LOT.

Posted by
Brandy May
on
I would like to join the class-action lawsuit please.I have a current loan through santander consumer usa, from purchasing a 2016 Mustang & noticed the principal on the loan amount has only gone down a few hundred dollars, of a $24,460.00 car loan, with monthly payments of $585.00

Posted by
Phyllis Sundrup
on
Please add me to this lawsuit. This Company is a rip off. I have had my car since 2014 and I still owe as much on it as I did when I bought it. I deffer-ed a couple payment and instead of adding them to the back of the loan they are calling them late payments and adding tons of fees.

Posted by
LISAANN ALFORD-ORECCHIO
on
How do u get added to lawsuit? Same issues for me for years

Posted by
Yolanda
on
I would like to know about this class action lawsuit against Santander Consumer USA. Each and every time I have called them it is nothing but lies. They told me if I pay $1200 to them they would remove the repo from my credit report. I have been paying them what it says my payments will be on my contract. Next this crooked company turns around and doubles my payments and my payoff amount has not gone down at all. The second thing they do is the harassing phone calls at least 5 or 6 times a day calling my cell phone. I am going to submit information against them to the Comsumer Protection Finance Bureau as well as a consumer lawyer brave enough within this state to take them on. They have screwed me over so much it is not even funny. I called them several times with documentation and the CSRs have done nothing but hang up on me. And that is after I have asked them why did my payments double.

Posted by
Cindy Marvin
on
Similar to many of the other stories, we had financial difficulty and received multiple calls daily with threats of repossession. Then we were told they would grant an extension of a few of our payments at various times throughout the loan and they would simply add these payments to the end of our loan. There was no other explanation, no new example of what it would cost us in interest, credit damage, or penalties. No new agreement. In fairness we have been about 30 days late much of the loan, along with the 8 extensions we received. Our loan started in 9/2010 for 72 months so we are now 7 months beyond what was supposed to be our payoff date and they are claiming we still owe $9500 - more than 1/2 the original loan. I asked to see the paperwork for these extensions (because I didn't remember any paperwork and wanted to see what they were hiding in the fine print) and was told by a manager that there was none. So the only communication we ever received when this was suggested after harassment for late payment was - no problem we'll just move that payment to the end of the loan for you. No disclosure that doing that about 1x each year would add over 4 years of payments due to interest and fees. PLEASE add us to your class action lawsuit.

Posted by
Brian Smith
on
I too would like to be added to this lawsuit. Daily phone calls, voice mails, then somehow finding my friends and families numbers and calling them. Called last October and received a deferred payment and then just a couple months later one more payment missed, and they said I was four months behind instead of one. Now I have a voice-mail from a repo company. Done with this loan.

Posted by
willie w mcneill
on
I want to be added in on the class action suit. I paid on a car for 3 years and still owed what I bought the car.

Posted by
Brittany Fairbanks
on
Please contact me regarding the lawsuit they have been systematically ruining our lives financially.

Posted by
Willie Wilson McNeill, jr
on
I had a loan with santander and after making 532.00 for two years I was still owing 21k on my car. So please add me to the claction suit

Posted by
Audrey George
on
please add me to this class action suit. I got a loan with them for 21k and after paying $600 for 2 years my balance was still at 20k even though I made a deposit of 1k.please help

Posted by
laquita
on
I would blike to be added to lawsuit. I financed a car with that they charged off but sent me my title, but still say I owe them money according to my credit report

Posted by
LaKeisha T. EANS
on
I would like to participate in the class action suit if it has not been settled. The harrassing calls, interest rate, excessive fees...I WANT IN ON THIS. They call me everyday 6 or 7 times a day and I tell them the same thing I DO NOT HAVE A JOB AT THIS TIME..... THE CAR WAS TOTALED OUT BACK IN OCTOBER 2016 And my insurance company paid them and now they saying that I still owe them almost $4000.00 more...... I was told that I was paying too much for that Altima the price I was going to pay for that used Altima Was the price of a new one.......

Posted by
Tomiko Johnson
on
Please add my name to the Lawsuit, if it's not too late.

Posted by
Beverly A
on
please add me to the case. I've been paying Santander for years and it seems like I'm no closer to paying this car off. I've been hung up on. Inconsistent information on my loan. Harassing phone calls. Please Add Me!!!

Posted by
Hassie Marino
on
I would like to be added to this lawsuit also. We bought a car from Carmax in 2010 and got a loan through roadloans. We to have had the same issues dealing with Santander. I had been out of work 4 months and we fell behind by a couple payments and they came an DC repossessed our car. No warning or anything. We had to hunt the car down and then pay to get our stuff out of it. They sold car at auction but still claim we owe $8000.00 on it!!!! We had been making payments of $360.00 a month for 6 years. Car was only $9000.00 to start with. Help!!

Posted by
carol
on
I pay my payments online, with a high fee 10.95... I was wondering why it changed this month to like 2.00 and change!! Either they got caught or scared they are fixing too!! Interest rate should be illegal!! Is this lawsuit still active ? I would like to join it!!!

Posted by
Nikika
on
I have the same issues as many of the rest and I would like to be added to the settlement.

Posted by
Elmira
on
I would like to join the class action lawsuit as well. I purchased my 2014 Dodge charger in Florida. Interest is high, I tried to trade in my vehicle, owe more than it's worth.

Posted by
Yolanda Fuller
on
I would like to participate in the class action suit if it has not been settled. The harrassing calls, interest rate, excessive fees...I WANT IN ON THIS.

Posted by
Shantell Grant
on
I will like to be apart of the law suit. I am Shantell Grant and I am from Miami FL, and I pay my 2011 kia car payment to Santander Consumer and I called them today and they explain to me that my payment is 16,434.00 which I had my car for 2 years and that my car payment started with 17,434.00 and I paid 1,000.00 down off that payment. They also explain to me that my interest rate goes up. Which They are not supposed to be doing. I paid 1,000.00 towards my car and they can not tell me where my money is going too. I will like to be part of this law suit. Also I pay 461.92 payment each month and the interest percentage is 23.8 percent. I was told that is still to high for my credit. I feel I am stuck with a car that's too much.

Posted by
Victoria
on
Basically the same situation as everyone else. 100s of robotic calls. Tons of robotic messages. I have had almost all of my two years of payments go towards the interest and maybe $200.00 towards the principal. I feel stuck and hopeless. It was my first car.

Posted by
Shantell Grant
on
Hello My name is shantell Grant and I have the same issue with Constander. I been paying this company for 2 years and my car pay off is the same. My car is 17,434.00 and I owe 16,434.00 it's been 2 years.i spoke to them and all they can tell me is different things. First they said my money is going towards the late payment and now it's going towards the interested. Which one is it. I only pay down 1,0000. I really think something is very wring. Not to mention they told me the interest goes up and down. I never heard of that. I thought it stays the same. I made a payment of 1383.00 and they told me I had a 0 balance and I am caught up on payment. Now I owe 800.00 for late fees. I will like to be on this law sue.

Posted by
Chris G.
on
Please add me to the lawsuit. I bought a car from Santander and the car never seemed to go down in interest payments. They eventually repo'd the car saying I missed payments, but I never missed a payment. Santander call me everyday with robo calls

Posted by
Jack
on
I have received 100s of calls from this company especially when I fell behind. I would like to be added to the class action. My balance does not seem to drop after almost 5 years of payments. How do I know if I qualify? I would not recommend this company for any loan.

Posted by
jason
on
I have a very high interest rate loan with Santander as well. My payments are 626 dollars a month. I bought my car from CarMax in 2015. I have seen the same thing happen to me about the interest. My balance has never changed I have still have the same amount that I owe that I did when I first bought the car 2 years ago. Not saying a saint and haven't been late a time or two but come on paying 626 dollars a month for two years my balance should be less then when I bought the car. Also when I was late they would call my and my cosigner ever single day some times twice until I was able to make the payment. The last thing I would like to say that is stupid about this company is that when you make a payment online you had to pay a extra $10.95 just to make a payment. That is a extra $131.40 extra that I paid every year just to give them my 626 dollars and to keep my balance the same for two years. Complete bs if you ask me.
I would like to be added to this class-action lawsuit

Posted by
kimberly
on
I would like to know if I qualify for this lawsuit as well..

Posted by
Anika catterson
on
Please add me to the lawsuit the amount they say they have put toward principal does not match balance but the way they figure whats interest and what is principal is not right they put 4 of my payments all to interest for 4 months in a row

Posted by
Cassondra Milner
on
I got a 2014 Chrysler 200 through Santander in June of 2014 the sticker price was thirteen thousand but as of today I still owe more than thirty thousand is it too late for me to get in on this lawsuit and just a little reminder I've never been late on a payment at which I pay $435 a month

Posted by
Wanda Hardesty
on
I hav had 2 loans through Santander, one was for a vehicle that was totaled, insurance and gap paid it off and a few months later Santander came for me for $3600 roughly and I refused to pay. They would not provide a spreadsheet or anything in writing breaking down how I owe that amount after insurance and Gap covered it. Now I have a $10k loan since 2013 and I still owe $8600, I don't understand how they are doing business but they refuse to provide layouts of how they come up with these numbers and I would like to be apart of this class action lawsuit, adding fees out of thin air is illegal and they need to be investigated.

Posted by
Tia nichols
on
I hope it's a class action in Maryland

Posted by
Stacey
on
Please add me to this lawsuit and/or contact me concerning litigation against what is only to be called a criminal extortion racket masquerading as a bank.

I purchased my car 8 months ago through carmax and although the interest was outrageous (26%), I still made my payments. I fell behind for a couple of months due to an illness in my family.

I made payment after payment after payment to catch it up ($576.91) but they kept adding fees after fees after fees. So, just 30 days behind and owing only $576.91, I receive a statement claiming I owe them almost $2600.00

Yes, you read that correct.

They then came and took the car. The guy even stole my personal belongings in the vehicle and there is no way to retrieve them. I am not even aware of the company that took the care.


These people must be stopped, and Blythe Masters arrested and put in jail. End of story. I see by all the comments above, I am not alone in my experience.

Posted by
Alexaundria Wade
on
Santander consumer is getting over on people. They stated that they accrued interest daily so that's why you pay more interest. They have hit my credit and I paid the payment on the 29th day they didn't credit to account until 2 business days. I want to be part, no bank should be handling loans outside of the United States and don't have somewhere you can go to make payments for free

Posted by
Joan Marksbury
on
Please add me. The company gave me a sub-prime loan while I was on unemployment and had a bankruptcy fresh on my credit report.

Posted by
Andrew Duran
on
I would like to join the class action law suit.

Posted by
Sabrina Pumphrey
on
Please add me to the class action suit. I bought my car in 2011. My car should have been paid off but they kept adding fees. I thought that I was almost done when I received a notice stating that I owe $7000. I have only deferred the payment twice. I was then told that I was only paying interest and had not paid the principal. I have been paying on this car since 2011, paying $418 per month. I want to get out of this loan and need help with doing so.

Posted by
S Rivera
on
Some call Santander a predatory lender. I call them effers! Don't let them eff with you for long. Write letters to the California Department of Business Oversight. Even better, they are regulated by the Office of the Comptroller of the Currency (OCC). Look up their address. Definitely send a letter to the OCC. When you send these letters make sure that you request a signature once received. Send copies of your letters to The Federal Reserve System (FRS). Flood these agencies with letters and phone messages. These effers need to do right by the people or be put out business in America.

Join this class action lawsuit.

Posted by
Joe Momma
on
Please add me to your list. I financed a 2004 VW with Citibank. During the recession I called Citibank and asked them to pick the vehicle up since I could no longer make the payments when I lost my job. Citibank agreed, I met the Tow Driver at Starbucks and signed the car over. I asked the driver to give me a ride to the local scooter shop, which he gladly acknowledged, and I purchased a 50cc scooter. I put 22000 miles on that scooter. Santanter purchased the loan for that VW, without my knowledge, and said they didn't make money on it at auction? Now, 8 years later I'm being harassed by a company named USS Mediation demanding money or go to court... Well, It's time to turn the table.

Posted by
Joe Momma
on
Please add me to your list. I financed a 2004 VW with Citibank. During the recession I called Citibank and asked them to pick the vehicle up since I could no longer make the payments when I lost my job. Citibank agreed, I met the Tow Driver at Starbucks and signed the car over. I asked the driver to give me a ride to the local scooter shop, which he gladly acknowledged, and I purchased a 50cc scooter. I put 22000 miles on that scooter. Santanter purchased the loan for that VW, without my knowledge, and said they didn't make money on it at auction? Now, 8 years later I'm being harassed by a company named USS Mediation demanding money or go to court... Well, It's time to turn the table. Francis Finnan St. Petersburg Fl.

Posted by
Ebony Crump
on
I currently have a high interest loan with Santander and I struggle to make my payments. I would like to be added to this class -action lawsuit. Thanks

Posted by
william Pruett
on
We had a loan for a jeep we purchased for our son. The fees charged in order to make a payment over the phone were insane. You could not make a payment online, and if you mailed it you basically had to send the payment certified to guarantee it would be posted on time. If you were one day late your phone would explode with calls every five min. Between the payment fees, interest and other billings we paid way more than the vehicle was worth, not to mention the mental anguish. These people prey on people who have no other options. Is it possible
to still get in on this class action?

Posted by
Kristen Ramos Murrieta
on
I would like to be added. I turned my car back into them and was harassed constantly while I had the car and currently.

Posted by
Richard Phillips
on
I have a car loan through Santander and have to file bankruptcy to keep my car. Do to their overcharging and losing payments.

Posted by
Daniela
on
I would like to add my self to this issue as well if still possible. I currently have a auto loan with santander.

Posted by
Demeata Watson
on
I am inquiring about the class-action lawsuit that was filed against Santander in 2013. I'm wondering if the case has been settled and if I might be eligible to participate. I'm also wondering if I have any legal recourse against them for not accurately explaining the additional interest charged to my loan following a payment deferment.

Posted by
Toma Lewis
on
I had a auto loan with then and I would like to be added due to them charging extra fee to pay over the phone or by Credit Card. Extra fees tacked on for no reason..... Balance never seemed to go down with the payments being made... I lost my job and then the unlimited phone calls would come in harassing me for payments all hours of the day.

Posted by
Arthur Evangelista
on
Please add me to the class action suit.

Posted by
Cynthia
on
I Need to be in the class action suit.they are out of control never ever been late and it is not going down.where do like sign up for the suit

Posted by
Grant Haley
on
Purchased a car in 2007 from CitiFinancial. A year later my loan was sold to Santander. I was young and had some financial struggles. Throughout the 72 month loan I deferred payment 8 times which were approved by Santander. The rest of my payments were on time. On the date my loan matured I was expecting to have a balloon payment due to deferments. However, I was not expecting to owe 9,500 dollars! Especially since I had already paid 30,000 for a 20,000 dollar car! I began making payments again to try to figure out what to do. After another year of payments my car was totaled in a accident. Value of the car was 6,500 at that point. My insurance gave Santander the entire 6,500 from the car being totaled. But of course that wasn't enough for Santander! According to them I still owed 700 on the car! This company ruined my life and my credit! I was left with nothing after making payments for 84 months! I can't for the life of me figure out how this is legal!

Posted by
Amine Zemrani
on
I would like to join my story is the same as others that commented high interest so many fees

Posted by
Erica Brown
on
Who can I talk to about the lawsuit. I got a car loan 5/2016 and I have the gap insurance with a high interest rate.

Posted by
Tor McDowell
on
Please ad me to this list. I have a loan with Santander since Feb'09. The loan was for $14,000. Today I still owe around $12,000. Grant it, I have been late, but I shouldn't still owe damn there the whole loan. Please help!

Posted by
James B
on
I would like to get in on this law suit bought a car and got loan thur them got lied to on interest rate never missed a payment been paying for a year and only 400 dollars came of princeable 2016 Mitsubishi mirage 27% rate

Posted by
van terry scott
on
i was with santander for over 6 yrs. i did not hear about this class action suit. i do know i show be a part of it. please contact me.

Posted by
Lakesha Young
on
I currently have an auto loan with Santander Consumer USA. I've been paying over this load for the last 3 years and have yet to see my balance be lower. I still owe an additional 13K on a car that is valued at $4800. Is there anyway I can be a part of this class action lawsuit. I am based out of Georgia.

Posted by
Kenny Forrester
on
Please add me Kenny Forrester and Beverly Forrester.. They made harrassing and repeated calls threatening.. Improper fees according to my contract.. Originally i paid 19,554.00 in 4-2-2015, i still owe as of 3-31-2017 17042.00 i have made 23 payments how could this be.. St. Joseph Missouri

Posted by
Lawanda
on
I would like to know if I can join the lawsuit against Santander. I have had an auto loan with them.

Posted by
steven snyder
on
i would also like to be added in the lawsuit

Posted by
Gregory S.
on
I would like to join.

Posted by
Rita Penon
on
I would like to join, I currently have a auto loan with Santander.

Posted by
Jessica
on
How do I get added to the suit?

Posted by
Joe
on
Please add me to the lawsuit...... I had purchased a vehicle thru Citifinancial back in 2004 and some years later Santander bought out Citifinancial and then paying them was a hassle.. Charging extra fee to pay over the phone or by Credit Card. Extra fees tacked on for no reason..... Balance never seemed to go down with the payments being made... I lost my job twice during the recession and then the unlimited phone calls would come in harassing me for payments all hours of the day.. I paid it off finally but I want just want this pile of crap off my credit report.

Posted by
Cynthia
on
I purchased a Lexus in 2013 and I still owe almost $13k on the loan. The car is worth only $4k at this point I can't trade my car in because I'm so upside down on the loan no other bank or loan company will help. When I call, I can't seem to get any answers that make sense and Santander will not refinance . They call all day long asking for payment . I would like to join the Class Action lawsuit against Santander. I currently have an auto loan with them.

Posted by
Kevin Armstead
on
I got a car loan for a 2010 Dodge in March 2011 for $19,000 I have been late maybe twice, however after 6 years I still owe over $12,000 on this totally upside down . They also have me listed depending on the credit report as missing between 17 and 18 payments on this long she'll be in the car I would've been repossessed many times over and I missed that many payments. Because of because of this I cannot refinance the vehicle to get a lower payment and finally get the darn thing paid off. Please add me to the lawsuit.

Posted by
kevin williams
on
Please add me to this lawsuit. I am currently financed with Santander.

Posted by
Jennifer Tobias
on
Please add me or send me info

Posted by
Michael Lee Webb
on
I bought a 2011 GMC truck for 25,598 in 2015 for 626 a month now 2 years later they show my payoff 22,275 they are are crooks and they take advantage of hard working people I'm not a satisfied customer at all.

Posted by
Laketa Taylor
on
Please add me to the lawsuit I purchased a car that I had for 5 years the car was reports a year ago but my balance has me owing the same much I purchased the car for. In 5 years my balance on decreased by around 1000 dollars.

Posted by
Puaolena
on
Ive had a loan with Santander Consumer USA since 2013, and although I have been late on occasions my Loan has only decreased by $2000 I'm looking to be added to the class action lawsuit. Can Someone contact for this reason only.

I'm not authorizing advertisements or anything not pertaining to the class action lawsuit to be sent to my email address

Posted by
Kevin Harper
on
I would like to know if I can still join the lawsuit against Santander. I had an Auto Loan with them.

Posted by
michael hooks
on
I am wishing to add myself to this lawsuit for the last two year I get 5 to 6 call a day on a car loan for a 2012 ford focus. I brought for 12,000 with a 570 credit score they gave me 24% apr which made the car 33 grand, since i brought it trasn had been broken 3 time ecu went out in the car twice so i have to get to ext, to pay for the work but i always payed the next month, some month I even payed 800 bucks due to santander sale person calling to repo the car. So in 2015 I gather up my bank statements and western union paperwork and found that Santander was not adding my payment I called BBB and filed a clam to fix my history and find the lost payments I show my bank statement of ever payment since got my ext the only fixed one month and clim that the credit issues was my fault that what Jay department head division at Santander said, and i do have it on tape.i get phone call 3 to for times a day claiming they are coming to get the car i cant even trade the car because now after the second year my credit fell from a 640 to now a 430 i am now stuck with a high loan and a car that has to be in the shop worked on ever three month something major fails on it

Posted by
Rebecca Sutton
on
Please add me to class action, as I know subprime was a factor with our car loan. The principle after yrs barely changed.

Posted by
Linda Edwards
on
I purchased a 2004 Pontiac vibe back in 2008. I admit I was in real need of this car since my other one died. The car cost 10k. Without realizing it I have now paid 18k with 8k interest. I admit because of my employment situation my payment history needed work. Once I got down to the last 900.00 plus dollars on the loan they decided to write it off. They didn't tell me they were going to do this. On top of the balance, they now say I owe additional $$ in fees. So now I will never get my title...Not sure if I should be included in the suit, but I wanted to share my story. Oh, they are always happy to move a payment to the end of the loan as long as you are willing to pay an additional fee.

Posted by
Ykela
on
I would like to be added to the lawsuit. I lost my car in 2016 after it was purchased the same year in April. I missed one payment after I lost my job and the company lost a payment and stated they couldn't find it. They picked up my car and sold it to an auction house in 48 hours and wanted me to pay over $1100 to get the back after the car was sent to another city. Then they sold the car and still want me to pay over $8000 even though I don't have the car anymore. Please assist me with this I believe the company has done a lot of unfair acts.

Posted by
Jamie Hayes
on
Please add me too.

Posted by
Dwight Alton
on
Please add me to the lawsuit.

Posted by
Michele Rivenes
on
lawsuit addition

Posted by
susan waring
on
They gave me a mortgage I was a divorced women
with 2 children. Clearly I couldnt afford it but they
gave it to me anyways then sold my mortgage. I lived in Billerica Ma and ended up losing my home It was about 8 years ago the address was 70 pond street billerica ma thanks for any help susan waring

Posted by
Phillip Pauls
on
We bought our 2003 Dakota from CarMax at 13,000 or so in 2013 we have made payments on time every month and our balance is still at 9,500.00 after 42 payments . at first it was to be a 3yr loan but change to 5 1/2 yr still about 100 payments to see the end.. Please add me to the lawsuit

Posted by
pamela yancy
on
I was a Co signer on a 2013 Altima it was fiance though Santander.My principal was 20.000 and my lease was for 72 months.mY MONTHLY payments were 527.19.Every time i got the statement it was only going to interest NO PRINCIPAL.i got into debt i had to go bankrupcy.it was unfair i loved my Altima but i could not afford that.I could not trade in interest was to high.

Posted by
Dalfred & Gwendolyn Thomas
on
We have a 2011 Chrysler town and country and have mean late maybe once but the interest alone is outrageous. we've sent in partial payments and they say I've missed the entire payment. Please add us to the lawsuit.

Posted by
Denise Leuken
on
Please add me to the lawsuit. I bought a 2011 Dodge Caravan on 12/13/14 at Coastal Nissan. My interest rate is over 21%. Please contact me if I am eligible for this case.

Posted by
Julie Johnson & John Mayreis
on
I purchased a 2015 Dodge Ram 1500 in September 2015. The vehicle had less than 2,000 miles on the odometer. I put $2K down and made 7 payments of $772. That's a total of $5400 plus the 2K down, totaling close to $7,500 in less than half a year. I successfully refinanced the vehicle through a credit union and cut the interest rate by two and a half times. It didn't seem like any of my payments were applied to the principal because when I did a refI, my original loan balance was only 1,500 less than the original amount financed. Where did all the money go?

If I am eligible to be a part of the lawsuit, please include my name.

Posted by
Michael Schofill
on
My situation far exceeds most of the above scenarios and is impossible to fathom.

Here is a brief synopsis:
1) 04 Chrysler Crossfire purchased on 9/17/2014 for $13,913.25
2) interest rate of 25.49%... Payment of $383/mo. For 72 months.... Not affordable but needed transportation and not many options... Yearly income of about $35k
3) car was in an accident in September 2016 and ended up in a Geico approved shop, Classic Collission in Atlanta, GA, where the car was flooded through negligence on the body shop's behalf. It was reported to Santander and Geico as a total loss on 1/27/2016.
4) Geico advised to have car sent to CarMax for second opinion on total loss/repair estimate. Santander repossessed car from shop, no notification and after total was reported.
5) no action or communication from geico or Santander for about 13 months after total, and Santander continued collection calls and severely damaged credit score

Now let's talk payment deferments:
1) first two month deferment requested in March of 2015, approved, but credit zinged and collection calls began in April. Santander was contacted and after a struggle they kind of fixed the payment plan But credit was left damaged, no fault of mine
2) second 2 month deferment requested after car had been in the shop in 2016 and was supposed to be totaled out... We were told the deferment was approved but later found out through harassing collection calls that the deferment had been denied, no notice given

Results of total:
1) on roughly 3/25/2017 we received an itemized statement from Santander stating they sold the totaled car and that we owed $13,351.30. This is almost $600 less than the purchase price. So after years of payments and the vehicle being totaled out by Geico we still basically owe what the vehicle was purchased for almost 3 years prior.
2) interestingly enough, santander's account itemization does not show any payment from Geico for the total, which should have been at least $6k+....

So in conclusion.... Do not do business with Santander! They will make every attempt to rip you off and ruin your credit. We plan to consult an attorney and file suit.

Posted by
Nicole M Hatchel
on
I purchased a VW Jetta in 2014 @ $13k or so I've never been past 30 days late on my car note and I still owe almost $12k on the loan. I can't trade my car in because I'm so upside down on the loan no other bank or loan company will help. I have almost $6k left to pay in interest????? This doesn't make sense. Within 3 years of me having this loan I should be well under $12k and I'm paying every month. No one can explain why this is. I would like to join the Class Action lawsuit against Santander. I currently have an auto loan with them.

Posted by
Jordan Smith
on
I have been with santander since 2013. I have only been late maybe twice every year. My car was 10,000 the balance is now 8970. I'm not sure how this is even possible. Please add me to the lawsuit.

Posted by
phyllis hine
on
please add me to the lawsuit

Posted by
Corey Patton
on
I was crazy to finance two cars with them. My balances has not changed on the one car I still have. The other car was total and even with regulars and gap insurance still did not pay off. I want to be be part of lawsuit.

Posted by
AJ Spencer
on
I purchased my Vehicle in Jan 2017 on the 13th After only having the vehicle for 2 weeks called to get the deal cancelled, I was told that they had already soled the Loan ND that the deal was final... I purchased thru Carmax who told me that I had 30 days to change my mind ... And after having numerous issues with this car decided to take them up on the offer but was not advised that once Santander bought Vehicle that 30days became null and Void.... I'm disgusted and want and need help with this piece a shot of a Car and bad loan deal. Am I entitlement to the lawsuit?

add me Aj Spencer of Georgia

Posted by
Delores Jordan
on
I am sorry for getting involved with this company. But i needed a career and they finance. But i didn't know i was gonna pay twice as much for 2011 Buick regal. These people are ridiculous they call all times of day and night. I trying to do the best i can to get them paid. I think they set out to target people who can't get a real car loan thru a financial company
Please help do something!!!!

Posted by
kevin carter
on
I to would like to be added to lawsuit i finaced a car in 2014 with them and my payoff amount has only went down $1000 and ive payed more than that to them in 1 month before its ridiculous and a rip off

Posted by
Christine M Lavoie
on
add my name on to the class action if it comes to a head

Posted by
Antoine Holmes
on
Add me to the lawsuit if possible. Got a 2013 impala in 2013 at 17k, been paying for 4 years and still owe 11k. Have now got a cash car and still have the impala, waiting for them to repo it. When i went to trade it in even the woman i talked to at the dealership told me they are and have been screwing me over..

Posted by
Cynthia Armstrong
on
Please add me to the class actio lawsuit. I am so upside down and it seems like there is no relief due to over charging and they will not let you refinance.

Posted by
travis
on
I have had Santander for three years now and the amount owed on this car has not changed one bit. I have been paying heavy fees and a high car note and dealing with harassing rude agents who have even called my job for payments. I had the car repossessed once after being 30 days late and they tried to make it impossible for me to get it back. They made me pay two months worth of car notes $1100 and on top of that fees of $1300. This company is horrible and should not be in business. I have no access to my account and they barely send a monthly statement. Help please!!!

Posted by
Andrae
on
I too financed a car with Santander. I have been paying on the car now for almost 4yrs. The beginning balance was $14,000 and is now only $11,000. Several fees are collected without most of the payment going towards the purchase of the vehicle. Help is needed.

Posted by
Melanie Quiles
on
I would like to be part of this lawsuit as well. They have been charging outrageous fees and I still have not made a dentist in my balance. I have been with them since 2011.

Posted by
Jennifer Matus
on
Please add my name to the class action law suit..

Posted by
Leonard Hall
on
I too would love to be a part of this lawsuit, I got my 2013 Chrysler 200 in 2015 at around 15,000 and I'm coming up on two years of having my vehicle and I now 14,000 I have received outrageous late fees of over a thousand dollars and I haven't been past 30 days late and my monthly payments are only going toward latest fees can't refinance because it's ridiculously still owe to much and it's only worth 8 000 so yeah I need to be apart of this

Posted by
Jazmyn Muse
on
Please add me to the lawsuit

Posted by
Elisabeth Aguon
on
When I saw in 2014 that I got approved for a car through Santander I was happy and didn't even think to look at the rates they were giving me, twice... then I began to notice how high the price was to bank with them. As a minority now I see why.... discrimination at its finest... These people are rude and never notated my account. They would harass us 3 to 4 times a day every other day of the week. Please add me to this lawsuit list, I should have listened to everyone when they warned me against them, but I needed my car. Now I regret ever dealing with them, the emotional and mental stress this company has caused me is immeasurable.

Posted by
Shonnie Palmer
on
I would like to the lawsuit

Posted by
Nakia Washington
on
Please add me to this lawsuit. I purchased a 2015 Dodge Journey in 12/2015 for $23k. It is now 3/17, and at 18% interest and $521/monthly, my balance has only decreased by a mere $1k. All of my payments have gone towards interest with no chance to refinance or get out of the vehicle. Ridiculous. Robbery at its finest.

Posted by
Glenda Gravelyn
on
Please, please add me to your lawsuit. These people are unbelievable. They were supposed to audit my account 2 weeks ago because I questioned 'miscellaneous fees' on my account. Now they won't take my call.

Posted by
Tiffany Smith
on
I would like to be added to the lawsuit.

Posted by
Jeffrey arthur jr
on
I co-signed for my sister in february of 2016 for a 2016 mitsubishi lancer car loan was for 16,000 72 months 379 a month my sister fell behind apparently and now they put it on repo they told her she has to pay $800 and the repo will be taken off the credit so i was never informed of my sister falling behind or a repo being put on my credit and now i cant even get a new car i want this cleared up and taken off my credit report i had fair credit prior to this hitting my credit report in january i had no knowledge of any of this i take pride in my credit and now its slammed in the dirt and now i need a co-signer and i want to be included in this lawsuit this company is horrible!

Posted by
Jessica
on
Is it to late for me to be added to the lawsuit ?? I swear Santander is the worst!!! Somebody help please.

Posted by
Antionette
on
Please contact me about the lawsuit

Posted by
tamika pickett
on
This company is truly terrible, I will never ever use them again i got a toyota corolla financed through them ,i have just about damn near paid the car off and i swear this balance has been stuck at 6000 and whats even worse when you pay over the pgone they charge you 12.00 such crooks. Never again.

Posted by
Lasheika
on
I would like to know if I can file a claim as well. The interest rate is ridiculous and the more I paid on the Car the price never went down.

Posted by
DESHONDA MILLS
on
I would like to join in on the lawsuit against Santander I had an auto loan through them somebody please contact me with more information about this matter please

Posted by
Karen Tyson
on
Im financing a 2010 Mercedes and my payments are automatically paid by my bank (Bill Pay)..therefore I never worry about payment being late in fact it's early every month for the past year..I discovered that they were charging me a late fees when they were cashing the checks days before my payment was due...I want to refinance because the interest is ridiculous...but I'm upside down..Please add me to this lawsuit

Posted by
Danielle Nelson
on
Got my car 2 years ago on the 9th of April and have missed a few payments(lose of job) but other than that my amount owed has gone down just a few hundred. Says I owe almost a thousand in fees. My payments always go to some misc fees and principal. Says I owe 17,556 and the car is only worth 6k. Still have 5 years left on loan and by that time I would have paid another 26,000 and 36k altogether is what I will have paid for a 2012 Hyundai sonta hybrid.

Posted by
Lashanda Sibert
on
I have a 2015 Nissan Altima SV...I got this car in 0ctober 2015...I pay $504.00 a month... I've been late a handful of times...the interest rates that they are charging me still have me at the payoff rate that I started from...it seem as if the car payoff amount won't never decrease....The phone calls have to stop...
Please assist

Posted by
Traci jackson
on
Please add me to this suit. Way to high interest rate, ridiculous fees and even high fees to make a payment, numerous harassing phone calls at all times past the allowed time periods. Was not told it was a simple interest loan until after finance began and I had to research that when none of my payments went to principal.

Posted by
nekeya broadus
on
I have been with santander for three years and my loan has only went down about 4,000 dollars and I am being charged 26% on my car loan my number is 7708833354 .

Posted by
Yorell Davis
on
I have a loan with Santander and in Dec 2016 I got an extension but since 2017....my payments have been on time every month and in January I was told I had 200 and something dollars in late fees which I was not informed about that in Dec. and now here it is March and it has gone up to 600 and something I'm like why the hell.

Posted by
Liana P
on
I had these same issues and I want to participate in the lawsuit

Posted by
Shana W.
on
Is it too late to join?

Posted by
Sophelia
on
I purchased a 2011 Nissan Ultima from Carmax I still have the car still making payments on the car the answers right on the car is 23% back into thousand and 13 my father passed away we had to help pay for funeral expenses I call Santana to see if they would put the payment I want to the end of my long first they said no so I was two months late with my car payment they didn't even tell me the repoll was out I got up one morning the car was gone it cost me $1200 to get the car back in my car payment is $399 a month they charge all these ridiculous fees for me to get the car back then I had to drive to Chicago to get the car back because they ship the car down there to be auctioned off deal to this day they still stay up all 13,000 on the car when the car only cost me $13,000. He is three years later and I'm still at $13,000 they will not talk to me what the payments are due on the 17th of each month when the 17th, they start calling it don't stop into the payment is made and then staying thing happened the next following month as well something needs to happen with this company this company is horrible my payments are all up to date I have not been late in my car payment in over two years and they have over two they have over $2000 worth of fees that there say at all but don't know where that these came from so when I do pay my car off I could not get my title into these $2000 worth of fees are paid that I don't know even know where they came from yes I would like to join in on the lawsuit something needs to be done with this company

Posted by
Sophelia
on
I have a 2011 Nissan Ultima that I got from Them it's a good car the interest rate is 23% every time I request a payoff amount the pay off is the same amount as I bought the car I was late on my payments twice due to my father's death and Them are sent out repo was not trying to work with me to keep the car I had to go to court To fight to keep the car then after that send Tanner calls all the time my payments are due on the 17th they start calling on the 17th and every day after that it's your payment is made I want to join in on the last of his will and I still have the car with them and still dealing with their high interest rate this car is not going down at all this car amount is the oldest day

Posted by
Alvin Herring Jr
on
I would like to know if l can join the lawsuit against Santander. I had an Auto loan with them.

Posted by
Melanie
on
I currently have a loan through them. I would like more information and to join the lawsuit.

Posted by
Winifred
on
I would like to be included in this class action lawsuit. I also purchased a vehicle ,which was financed by Santander in 2011. The original balance $18,000, and 6 years later still owing $17k Santander's collection practices were ridiculous!!! If you got behind, trust me you're going to be harassed with numerous Robo calls on a daily basis. Oh yeah, let's not forget about the $10.95 fee to even make the payment, that you're already having trouble paying (for whatever reason).

Posted by
Kim Jones
on
I would also like to be added to this lawsuit. I also had to voluntarily give up my vehicle due to the enormous amount of finance charge!! Calls daily or twice or three time a day. No offer to re-evaluate or refinance the loan to a normal amount. I find it appalling that this loan company was even allowed to exist!!!

Posted by
Mia Scott
on
I would like to know if I can join the class action suit against Santander. I had an Auto Loan with them which kept me upside down in my total lease amount for what seemed like forever. With a car that was falling apart I was forced to try to obtain another vehicle which ended up costing me more than it should've because of the amount still owed on the vehicle financed through Santander because the first couple of years only went towards finance charges and not the principal amount. On top of that, Santander charged the most outrageous and outstanding fees I've ever heard of. Plus, they called my phone a numerous amount of times starting on the first day the payment was due. Santander really caused me a plenty hardship as a result.

Posted by
Rickita sanders
on
I also want to know about the lawsuit against Santander.. I would like to join the lawsuit against Santander.

Posted by
Ethessian L Kimble
on
I purchased a 2006 Mazda Millenia. The interest rate was 23 18 percent interest. I and have a family and we needed a reliable means of transportation. The payments were high and I refinanced and paif the car off early. But they are still reporting on my credit report as an auto loan. This has been 5 years ago. What can I do.

Posted by
Louis Hobbs
on
Basically the same as everyone else harassing phone calls all time of day and night during work hours home phone as well the cell phone call to get a deferment on two payments and still have about months as if I never paid anything end up having to file bankruptcy in order to keep my car please please help.

Posted by
Jasmin Dixon
on
I agree I had some troubles with this company it seems like no matter what type of payments were made your balance never change. It's so unfortunate to see that so many people have gone through the same things that I have gone through with them. It had gotten to the point that I just gave my car back because it just wasn't worth it. I would like to be part of this class action suit

Posted by
Brandi Kelly
on
I financed a vehicle in 2012 for 60 months. After 50 payments, my balance is 50% of the original amount. Outrageous!!

Posted by
Andrea
on
I have had my car for 2 years now and still owe the amount it was when I purchased it!

Posted by
Monae Ashe
on
This comapany was horrible. A total rip off! I would like to know if I can still join the lawsuit against Santander. I had an Auto Loan with them.

Posted by
Laketa Taylor
on
Please add me to the lawsuit I purchased my car I'm 2011 and it was repoed in 2016 and I still owe the same amount I purchased the car for.

Posted by
Tanner frisbee
on
I have not suffered to the amount you all have but please add me to this I paid almost 20,000 for my car and after paying it of they tell me to wait for it to hit my credit a couple months so I did 6 to be exact then checkled and big surprise I hadn't hit I called and they said they weren't required to report it because I am military? ???? Weird everyone else does.

Posted by
Kristin
on
I would like to be added to this lawsuit. I bought a pontiac from Carmax in July 2011 and got a 60 month finance term with Santander. I have had 2 deferment from payments in the past. Everytime I look at my account the maturity date changes and the fees increase. I called yesterday and was told I still owe 1600. I have paid almost 26000 so far for my car. I asked them for a settlement so that I could pay the car off and they refused.

Posted by
Brandy Ni
on
This company is horrible! I've had my car for almost 4 years and the amount owed is more that the initial loan was for!

Posted by
Shalando
on
I am inquiring about the lawsuit. After getting a payoff quote I discovered we still owe almost 21,000 on a car that we've had for four years. We have had a few late payments due to my husbands job loss but have been back on track for over 2 years and they charge interest for any day you are late. the interest is so high that just 10 days past payment will eat up any principle payment you will have from your payment. They are predatory lenders. I was going to sue independently until I saw this post.

Posted by
Antonio
on
I would like to join this lawsuit please!!! I went to car max in feb 2010 and Santander had finased me a 08 chevy avalanche the price on the truck was $24,998 my loan amount was for 72 months $565 monthly it was to be paid off in feb 2017 I had 2 deferments while I was paying for the truck. When I called them in Feb to see how much payoff is they told me I still owe 11,000 how is this even possible my interest is 23% which is crazy!! So that means I have paid almost 45,000 for a truck that only cost 24,000. They call at least 5-8 times a day first thing in the morning to late at night!!! When I call to talk to someone they are rude!!! Now it's time for me to get a new truck and I can't even trade it in or nothing!!! I need help please!!!

Posted by
Melissa Dolly
on
Please add me to this lawsuit. My vehicle was repo'd without any notice via mail or phone on private property. Once I had told the someone in the presidents office/so i was told this was who i was speaking with...that i had gotten a new vehicle and the fees i was getting charged by santander had to be illegal! My loan was to be pd off this yr..and the payoff amt was still the same as the original loan amt! $14000.+ the fees & interest i was getting charged was outrageous! This place needs to be stopped! I since then bought a new vehicle and my principal is coming down very quickly! I am assuming the vehicle I had financed thru santander that was repo'd had already been sold??? my payoff amount is now showing $5000.+??? I have no idea! I didn't get any type of notice what so ever!

Posted by
Shentell Bethea
on
I just got off the phone with Santander. I've made extra payments and I don't see how I still owe $12,000. I got the car 03/2013. Which makes 4 years and I still owe $12,000, the original loan amount was $17,800... there's no way that can be correct. Please add me.

Posted by
angelica
on
Purchased vehicle in 02/2011 for a total of 72 payments which should of matured in 03/17 vehicle was in accident total loss in 02/28/17 called Santander to get pay off they say I still owe 86071.00 how is that possible the car was 12,000.00 to begin due to deferments new mature date would be November and they are still charging interest from February to November shouldn't the interest be stopped as of the day the car was total loss they said it will accrue 6.00 per day of interest so depending on how long my insurance takes to pay them that pay off will go up. I've already paid them 26000.00 dollars plus they still want another almost $9000.00 that is almost 38000.00 for a car that was originally 12000.00 only late once. Please help this is unfair they should be investigated.

Posted by
Melinda Davis
on
I co signed on my son's 2008 Honda Civic and he's in the military. Santander said if he submitted his military orders to them, he would receive the discount. He has NEVER received ANY discount. Also Santander has never reported to my son's credit and my son has just made his 30th payment out of 72 and has never missed a payment and has never paid late. Carlos, a "manager" with Santander told me that because my son is in the military, he has to sign a waiver so Santander can report his good credit and Carlos said this is per The Department of Defense. They won't retro the date back 30 months to show good credit reporting and they said nothing about his military discount. Please help.

Posted by
Scott
on
Vehicle financed through Santander as a last resort. Vehicle was in a not-at-fault, total-loss accident in May 2015. Not repairable. Santander was notified via phone and via letter that the vehicle had been total-loss, that the insurance company for the other party was in the process of a claim to pay it off. They called home, cellular, workplace, and references demanding payment and refusing to acknowledge the vehicle was total-loss. After retaining legal services, they were sent a cease-and-desist from the attorney, nearly two months after the accident and then sent a repo team to our home and workplace attempting to take possession of the vehicle, still refusing to acknowledge the accident, the cease-and-desist letters, and the repeated requests to stop calling.

Posted by
Richard Wiglesworth
on
Please add me to this Lawsuit. I purchased a Tahoe in 2013 and over time have experienced and noticed that the fees and interest and how the principal is applied is not complying with federal law and is in violation of their contract. I had my vehicle reposessed without Santander Obtaining a Court Order, and the vehicle was on Private property when reposessed. I paid all of the fees associated with the reposession and was able to retrieve my vehicle. I was led to beleive that when I picked up my vehicle my account was in good standing and all fees were paid, well when I looked at my statement I discovered that my next payment which was around $650 also included "fees" in excess of $600 which is impossible as my next payment was not due yet. Santander is apparently taking advantage of consumers and preying on customers by charging fees for interest, interest on interest and applying principal on the loan as they see fit to their advantage. I am furious and and want to hold them accountable for their practices which appear to be fradulent and deceptive. I am still paying and driving my vehicle, and every time I make a payment the loan just increases and never goes down. Please add me to this lawsuit !!

Thanks

Posted by
Robert Butler
on
When will the time come when we(the consumers see steps taken on our be-half against santander? I have paid roughly $6000 to santander on a loan for$15000! And still have a balance over $11000.

Posted by
Lori
on
I had a Kia Spectra 5 around 5yrs ago. It was repossessed and auctioned off even though payments were paid monthly and should have only had 1yr or less to payoff. The loan went from Quality Chrysler to Santander after 3yrs of payments. When Santander got it they started the entire loan over again which would have meant 4 more years of payments. Now once again they have people calling me, threatening me with law suits, and jail time. You have got to be kidding me!!! I just battled Breast Cancer and Really don't have the patience for this harassment anymore. Please Help!!!

Posted by
Jason Mullins
on
Please add me to the lawsuit, Santander has charged undo interest to my loan, saying that I owe $1500 more than I should on a loan for an RV that I have been paying for 10 yrs. Every time I call them the pay off is higher I have a check for the principle amount and they refuse to work with me to pay it off saying that I owe interest that I do not owe..

Posted by
Courtney Ozment
on
I purchased a 2012 Honda Civic for $14,599. I have paid 13 payments of 372.80 and the principal has only gone down $1100.00. While I understand I agreed to high interest, I didn't expect Santander to take ALL the interest up front. Now, I have a car that is under water at least 6k and I can't refinance it nor can I trade it in without having to add the additional 6k to my new car loan. I find this to be very unfair and hope that someone will help me with this.

Posted by
Shelley
on
I purchased a 2010 Nissan Sentra brand-new I've been making payments since 2010 and they still say i owe $ 9700 ! The loan matures next month March 2017 . I've paid over $19,000 in interest they've made over 15 payments to just the interesting and no principal ! I've been hit with late fee so many times when I wasn't late ! Yes I've deferred a few payments because of a job loss ! To date I've paid over $32,000 for this vehicle ! They still say oh $9700 on the loan ! The court cost $19,000 brand-new ! They have ripped me out of thousands of dollars by applying most of my payment to the interest and not principal ! Scam artist

Posted by
Angel
on
I have also been paying for over 5 years and they charging fees and interest. So after over 5 years I am still only half way through paying for a car that should be paid off now. I want to be included in the law suit.

Posted by
Maylin
on
My loan was for $9895 and I've paid over $2000 over the last 8 months and the amount that I owe only went down $400! It says I currently owe $9445 but to pay it off right now it jumps up to $9685. Wtf?!

Posted by
Robert O Quick
on
We refinanced 2009 chec for 5000 to pay medical bills. Paid every payment with one deferred. Contract matures 4/17. They say we still owe 2788 on principal. Means we paid 11,000 plus and only 2200 went to principal. How can this be? What can be done. We are on fixed income social security. Can we join this class action suit. We live in Oregon. Thanks

Posted by
Rachel Stevens
on
I have multiple complaints to file against them for 2 seperate car loans. Ive been looking for someone to help. They lie take your money your loan amount keeps going up..they call and harrass you. Even repossessed a car that was up to date. Then didnt know where it was. Definitely need help. I even missed a call that my aunt passed away cause i was too busy arguing with them on where my car was.

Posted by
Jennifer Rodriguez
on
I would like to be included in this lawsuit. I take issue with Santander's collection methods. My car was stolen back in September. My auto insurance, and the Gap insurance paid everything except $1750.00. Santander expected me to pay $205.00 a month with of course they tacked on interest to and is now $2200.00!! They call me every single day starting at 8:00 AM including Sunday, Christmas. Thanksgiving, ect... multiple times a day. They are relentless. I have told them that I cannot afford this type of payment. I had to purchase another car! I am paying the most I can, I pay them every month, but they report me late erroneously. And they are ruining my creditime and harassing me daily. Please help.

Posted by
Sheila A Cross
on
I also want to be added to this lawsuit again Santander. They prematurely picked up my 2008 Shelby Mustang when they said I was behind on payments which I wasn't and I only had the car for a year but I was making my payments on time and now it hurt my credit score and on my credit score it doesn't even show the payments that I was making on the car but I have proof of everything please let me know if I'm able to get in on this lawsuit.

Posted by
Troy Pulver
on
I would like to know if I could get in on this law suit against Santander. We have been pulled threw the ringer with a car sold with a 24% interest rate, no renegociation, no value and the car never went down after 3.5 years of paying for it. Same price owed... we tried trading it in, reducing interest and no help. The car was voluntarily repo'd as we tried to work with them since I had lost my job last year. They continuously make harassing phone calls and we know to never deal with them again... what can we do to protect ourselves and our credit?

Posted by
Devin Serles
on
I want in on this...I my car was listed 15000...car payment is 414.26 on a 09 Mitsubishi Glant...contract is 72 months when I get done with the contract I will have paid 29826.72...I've had it for maybe 4 years and I still owe 13000 on it...I've tired to trade in but everyone say I'm upside down.

Posted by
Trekeria Edwards
on
I've been paying for my car for 2 years and still owe 18,000. The original price was 18,000. I've called several times to get someone to explain this to me several times but I'm still not understanding how after 2 years I've only paid 300 off the original price of my loan.

Posted by
Sarah Howe
on
I want in on this suit!! My husband and I bought our 2008 hyundai sonata in 2011 for just under $15k. We have paid double that plus more!! Our interest rate was highly ridiculous and outrageous. We tried to trade in our car because we wanted to hopefully get a lower interest rate on a new/used car and they wouldn't even take it because I was "under water"! We bought another car anyway last week and approved through a better company at a much lower interest rate but now have put $5k more towards hyundai sonata loan to get it paid off and to get away from these high interest fees and harassing phone calls. I still owe another $6k. Tell me how to get involved in this please...

Posted by
cheryl
on
I would like to be in on this class action lawsuit. I refinanced a car from them in 2014 and they never removed my son from title. I begged them to send me the pay off so I could pay it. They never mailed or faxed or emailed it to me I begged for over 3 yrs to pay it off. they repoed it I went & got it. I then begged again for a payoff. They would not send it to me. I was harassed on my home phone cell phone & they called my family. I asked them to just send me the letter to pay off the 5000 they said they would take. I asked for 6 more months. today I finally let them take the car as they kept coming for it. they wont take my monthly payments they wont send me a payoff. my interest was 24.5%. Please I want in they took my money & car & would not even give me the letter to pay it off. I refinanced it for 4000 & then they said it was now a 14,000 loan what is wrong with these people.

Posted by
Lorenzo Ellis Jr
on
I want in on this Lawsuit, in 2014 I was financed through Santander Consumer USA on a 2004 Honda Accord the sale price on car I believe they told me 15000. my Car not is 429.59, been paying on it 2 1/2 years, i asked for a refinanced or lower terms, they will not. I still owe on car 16.691.99 i already put in 15, 480. this car is not worth 30,000. now car is not running, and no one will take this car as a trade in im stuck with this crappy car. please contact me i want in on suit. even the president of company will not even help me to lower payments or refinanced this car. please help.

Posted by
Justin persons
on
I purchased a BMW 2008 528I from a buy here pay here. We got a loan through santander consumer usa and have been paying on it for a year. The price was 10,998 and now after almost a year of on time payments we still owe close to the original sale rate. Our intrest rate is 29% and in florida is highly illegal. The car has broke down so many times and I can't afford to fix it. So now, I'm stuck with a repo on my record with this crappy company and being overcharged. This company is ripping people off and needs to be shut down. This is ridiculous. I want in on this lawsuit. Had I of known about the cap on interest rates in florida I would have never signed up.

Posted by
WALTER
on
I live in NC. Please include me in the lastest Class Action Suit against Santander USA. I feel that I was charged higher than allowed interest rates. By the time my loan was paid-off, I'd paid double-plus, above the original loan amount.

Posted by
Corey Castillo
on
I WANT IN ON THIS LAWSUIT AGAINST THIS HORRIBLE COMPANY!!!! I purchased a car in 2011 for $21,000 and I still owe $18,000. All the money I have paid went entirely to interest for the 1st 3 years. This entirely frustrating! This terrible company has screwed my credit that I am unable to purchase a home.

Posted by
Damien Johansen
on
I would like to join the Class Action Lawsuit against Santander Consumer USA. Reason being that they are violating the TCPA and charging half the interest I originally paid for my truck. Also not threating with Repossession. Thanks

Posted by
Corey Marshall
on
Please add me to this lawsuit they harrassed me for 4 months with 4 to 5 phone calls daily even at work.

Posted by
Hozell Mayo
on
I would like too get in this lawsuit.

Posted by
Steph
on
Please add us to the lawsuits -(THEY -is SANTANDER CINSUMER USA),this should be sent to federal court & allow each state to submit their long list of VIOLATIONS that Santander has done to customers. Each state should get a settlement for their residents & distribute out. Had to file BK & they didn't follow rules with that either now fighting again. Santander Consumer USA is facing a class action lawsuit over alleged violations of the Telephone Consumer Protection Act (TCPA) as well as the Fair Debt Collection Practices Act. The lawsuit also alleges Santander breached its own contracts by charging improper fees.(Yup,EVERTIME a payment is made!) ALL VERY TRUE....sad I have proof well everyone does... (Texas allows,if 1 party knows,which they(Santander)do it as I do it too, is to Record Telephone Conversations! ISN'T TEXAS GREAT!(& use in court).
They didn't mail things as requested, sent other peoples paperwork to us, records liability major issues as they don't keep good records from Western Union payments or deferrals or ALL THE TOOLS IN PLACE TO ASSIST CLIENTS! which you have to always pay a fee to them to pay your loan -always paying fees to pay them is a direct violation on so many levels. Western Union doesn't keep good payment records for historical or archived requests record searches from a client to companies, *Santander tosses liability to Western Union.(which they lost at least 1 courtcase on doing this). They violate both ACTS* Telephone Consumer Protection Act (TCPA) as well as the Fair Debt Collection Practices Act. The lawsuit also alleges Santander breached its own contracts by charging improper fees.
SAD ALL OF US HAVE TONS OF PROOF & SE ARE STILL GETTING SCREWED by this big bank (who how the he'll knows is getting better class & paperand ratings each quarter???)
Also they took/repo'd car & rare but we made them return it & because of our evidence & a promise for meeting or Arbitration we sent paperwork but no dept says they can't call out?crazy? But no letters yet either? on meeting...bank should be held accountable for records, $charges & miscalculations of at least...95% of their loans!
Also THEY DAMAGED THE HELL OUT OF OUR VEHICLE. almost undriveable..... so where is JUSTICE & ACCOUNTABILITY....like I said Federal Court (preferred Dallas,TX where Corporate offices are) should snatch this case up & make it an urgent priority for the American People!

Posted by
J. Whitley
on
Is this class action suit still open? I have a car I've been trying to settle with Santander on an amount less than I owe. My loan should have ended in 2015 but at that time, they said I still owed 14,000.00. I stopped paying on the loan. I would like to settle this with Santander so I can get the car to a shop and have it repaired. I haven't driven the car in 2 yrs in fear they would have the repo man come get it. The car cost 24,000.00. I paid out 35,000.00 but they say I still owe 14,000.00. That's crazy!

Posted by
Marie
on
I am also a victim of Santander. Purchased a vehicle in 2010 for $16,000 payments $463 per month. Loan matures July 2017 company is saying I still owe $10,000. Please add me to the lawsuit.

Posted by
Lupe Villa
on
I would like more info all the same issue as everyone else, between carmax and Santander

Posted by
Dee mon
on
I went to camax and they set me up with santander usa for finance.
My suv truck i turned in was paid off for a down payment on a ford focus 2004. 5 years later they said i still have interest to pay off that is over 10,000.0 still.
I was on desability for a few months and they kept adding interest even though they said that the would help me delay a pament for one month. So ive been only paying interest and not to the principal.
Im terminal ill and i cannot keep paying intereste on this car loan.
I never wanted to be off sick???
Im in and out on desability and desability does not pay what i make from my employment.
What do i do to get out of this problem.??? This car is old and breaking down, so if i turn in my car im still going to pay the debt for car and also be without a car.???. Im stressing and its not good for my health either.
My desability also made me homeless. Im paying for one room for just a little while and hoping to get my own place again and with out this car debt it would help me servive without worrying and always stressed.

Posted by
Brian Waznis
on
My girlfriend is in the same spot santander was her company. Got her car taken yesterday paid 440 per month for last 3.5 yrs. Got car for 17780 total today call these fools today and they say the payoff is 17721 after 3.5 yrs of paying she was late last 3 months due to legal problems with ex. These idiots need to be punished. Please let us know about class action lawsuit let this company pay big time enough is enough.

Posted by
JAY BROWN
on
I WENT TO CARMAX BACK IN 2012 MY CAR WAS 21,000.PAYMENTS ARE 605.00 A MONTH.IT IS NOW 2017 AND I HAVE GIVEN THESE PEOPLE WELL OVER 36,000 AND THEY SAY I STILL OWE 22,000????? WTF!!!!! HOW IT THIS EVEN POSSIBLE.PLEASE HELP. I WOULD LOVE TO JOIN THE CLASS ACTION LAW SUIT. PLEASE POINT ME IN THE RIGHT DIRECTION.
HELP
HELP
HELP
HELP
HELP

Posted by
Monique Irby
on
I purchased a car from Carmax and Santander financed it for $10,999 (2004 Jaguar x type) in 2013 - taxes title and tags brought total price to a little ove $12k. To date I have paid almost $13k and still owe for 34 more months...Payments are $339.28 per month which adds up to almost 12k remaining on the loan. I won't finish paying for a car that is falling apart inside and out until 10/2019. I am unable to drive it because I can't afford to get it fixed... payments are very high. I can't believe I let this happen to me. Please add me to the class action lawsuit, no one should have to pay double for an automobile in interest rates. Not only that, I pay 12.95 each month to process my payments on their site and there is also a $10.95 misc fee that I pay monthly... whatever it is it did not state that its a interest fee. My life is in shambles.

Posted by
Angry Consumer
on
I paid $600 a month FAITHFULLY for a car I purchased for $20k. I made every single painful 25% interest payment for four years straight without a single late payment and I somehow still owe $16k even though I've paid $28,800 (which doesn't even include all the fees). One more time: I've paid almost thirty thousand dollars and Santander basically shows I've paid only four thousand, that's NOT 25% interest. To add insult to injury, in 2017, they decided to add three late payments to my credit report (backdating from 2014) when they were DEFERMENTS in 2014. How can they do that years after the fact? Santander just single handedly destroyed my ability to buy a home for my family because now I cannot obtain a home loan. It's beyond devastating and NOBODY from Santander will help me fix the errors.

Posted by
Caroline
on
I would like to be a part of this lawsuit. I have had a loan since April of 2016 and they have made late fees on my account and i have not been late, They changed my email address so i couldn't login and see my account or Receive any notifications. Santander Consumer USA are Thieves and Need to stopped. I also Pay over 500 dollars a month and the only way to pay is with a 12.95 Fee through western Union. You cant pay in a branch, Over the phone still charges you 12.95 and the Business practices and Ethics are Unfair and Illegal. LOOK at all these Complaints, They have to be stopped.

Posted by
CAROL HENRY
on
I purchased a car 2008 Mitusbishi Galant in April 2010 at Carmax, Santander was the finance company. The loan amount was $14,900.I paid on the car monthly $392.00. I lost my job in 2012,I got a severance package which allowed me to make payments for 6 months after my layoff I did not find another job until April 2014. Santander called me 4 and 5 times everyday with regards to payments, I tried to keep up paments but I could not. The car was repossessed in September 2014. I never heard from Santander regarding redemption. In August 2016, I started working on my credit since I stable as far as a job is concerned. I pulled my credit report and it showed me owing Santander $9500!!!! I was floored. They repossesed car and I still owe them $9500. I sent them a letter asking for a breakdown of this charge. Of all the payments I paid only 4 went to principal. Santander sold the vehicle (they never informed me) for $2007.30. So my credit report is showing I owe them $9500!!!!!! HELP

Posted by
Tonya Brown
on
Hi I would like to be apart of class action suit.

Posted by
Tracy Harper
on
I purchased a vehicle in 2014-15 for 17000 with payments of 418 ,I will say I had rough times and payments were late due to family issues but they harass and I checked my payoff and the its 19000. That is ridiculous. How can I be apart of this settlement?

Posted by
Emily L Rosemond
on
I would like to join this lawsuit. I was constantly harassed by Drive Financial and when Santander took over I wasn't notify by the company of the change and was constantly harassed by the company If I was even a day late. I took out a loan on a 2007 Kia Spectra and my payoff was extended by lots of unexplained fees.

Posted by
Lanisha Thomas
on
I was a santander customer

Posted by
Le Grandberry
on
Is it too late to participate? I was financed with santander but recently in March 2016 paid off my loan. I agree the interest rates, multiple calls, disclosing confidential information to others was all unnecessary. Very unprofessional Bank that's why i paid them off and will never deal with them again.

Posted by
LaKetta Johns
on
I will like to be added to this law suit as I have financed a car with Santander back in 2010 and still owe 3k on the vehicle. The vehicle is only work 3k and I have paid almost 24k on the vehicle and the loan was only for 9k. Please add me to this lawsuit

Posted by
Alisha Alexander
on
I entered an auto loan agreement in Feb of 2014 for a 13,000 car. I have made monthly payments of 345.00 that has now reached about 12,000. I called for a payoff amount and was given 14,000... NONE of my payments have been applied toward the principal amount.

Posted by
Cicly
on
I would like to be added, I have had a loan with them for 3 years. ive paid about 8000.00 on a loan that started off as 18000.. pay current payoff amount is 22,000..

Posted by
Angela
on
Hello- Please add my name to the lawsuit list against Santander. I don't know why with the many complaints for years, there still is limited action against this predatory company. Like all other complaints, I took out a loan in 2007 with Drive Financial. Once Santander took over, I was never notified about the change of hands of finance companies. Through the years, they will call and harass you 10+ times a day, if you're 1 day late. The more you pay, the more they claim you owe. After the many years of their crap, my maturity date past, but they CLAIMED I still owe almost $2,500 in late and interest fees- REALLY! Not only that, but they deleted my online account for me not to have access, even though I requested a password retrieval; which they did send me a temp password... and the error tells me to contact customer service- A bunch of crooks! Also, they also have my credit report stating this is a charge off on my account! It's time for something to be done about this, yesterday!

Posted by
Nakita
on
I am totally shocked that we are all going through similar situations. I purchased my vehicle in 2010. I have had this car for 7 years and I still owe 8,000 on my 2008 nissan altima that is worth maybe if 2000.00 now. I have been calling them for years. I have had late payments because they would not change my due date. I got a new job and of course the pay was on a different schedule. I have been begging to have it changed. They said no but constantly over charge me in interest. My car is suppose to finally be paid for 04/2017 with a balance still owed of 8325.00. How? why? I have never been able to refinance this car because the balance has always been to high. I have paid almost 30,000 for this car. I have talked to the presidents office and still no one help me. I would like to be added to this lawsuit ASAP

Posted by
Jasimine
on
I have a 2008 Ford Focus that I purchased back in 2011 on a 60 month loan with Santander. I've been paying $394 each month. I've been late a couple times but not more than 30 days and I've taken a few deferments. I called to see how much I owe on my car and they told me that I've paid over 18,000 in finance/interest fees and only 3,000 on the car and that I still owe them $10,000 on the car. How is this possible. This is highway robbery. I need to be apart of this class action suit because I have paid my car note every month for the last 6 years and I feel it is insane to pay $18,000 in Finance fees, $3,000 on the loan and still owe $10,000. PLEASE HELP!!!!

Posted by
Michael Freeman
on
I would like to join this class action lawsuit. I've paid over $8,000 for the past two years and I haven't hid the principle debt yet. I also get about 4 and 5 calls a day, and my money order back in October 2016 was altered and cashed/deposited at a JP Morgan Chase bank in Grand Prarie Texas which the account belonged to them. Had it investigated by Western Union, and no refund of the check or acknowledgement of the altering. They told me where I purchased the money order from must of wrote "DRIVE" on it, which is a company of Santander's. My rebuttal was how could someone from a grocery store in Suwanee, GA know anything about Drive when I don't even know about it, write on my money order and I proceed to mail it as is like that to you. They're sticking to that story, they said they don't alter money orders and no one from that company wrote Drive on it. Credit score has gone down because of late payments, refund never received, check altering is against the law, and yesterday received a letter of repossession if I do not pay the previous balance by 1/25/17. Besides that stolen payment I have paid on time my right amount, and will continue to do so, but they're in the wrong and know it. I sent proof of check tampering to three different managers in the presidents office, still nothing.

Posted by
Gail
on
I would like to be added to the class action law suit. I bought 2009 Nissan Altima in 2013 for about $15,000. I have 60 month finance plan. I still owe like $14,000. I've been paying for almost 4 years. I have differed my payments about 2 or 3 times other than that I always pay on time. They have been calling me all day and all night, even after I told them to stop calling me. I've tried to get deferred playment arrangement again but it was denied.

Posted by
Sylvia Crane Hurd
on
I too am imterested in finding out the results or settlement of the Santander unfair practice lawsuit. I thought that I had joined in and did not receive anything back in regards. I purchased my 2001 Izuzu Rodeo from a San Diego Chevy dealer in 2003 for what was supposed to be at $17560, pymts of $346.57 for 60 months. I had paid my loan portion off but had a few payments where I had did deferred pymts twice at Christmas a couple of years, Santander reprocessed my vehicle in 2009, saying I still owed two more payments of about $1000, then sent me to collections for a massive repro bills totalling about $12000, which is still on my credit report. I am wondering if anyone has already started this lawsuit because again I am very interested in being a part of this class action.

Posted by
crystal tautala
on
i paid on a car for about 5 years, i was late quite a few times but when i made payments it all went to interest. i voluntarily repo'd car, it was a p.o.s and i still owe about 6k after they sold it for 2k and added fees. i owed 6k before i repo'd it and 5 yrs ago balance started at 12,000. can i join,

Posted by
Mahogany
on
I bought a 2010 Dodge Caliber in 2012 and Santander picked up my loan with a 24% interest rate. At the time I was aware of the affects of that interest rate. The total of the car was 13,999, I traded in a vehicle which they gave me $3,000 for . I have already paid $11,000 for the car and still owe $9,842 for payoff of this vehicle that is now worth $2,000. please help

Posted by
Caitlin Worthington
on
Hey everyone! I posted my story earlier and since no one has a class action suit going yet, I have contacted a lawyer tonight and I am taking the steps to start a class action lawsuit against Santander.

Posted by
Caitlin Worthington
on
I would be interested in joining the lawsuit! They have repo'd our vehicle TWICE! The second time was over $1.00! I made a payment over the phone and the customer service rep gave me the wrong amount to pay and gen a few days later after I made my payment the car was repo'd! I made a complaint and the VP Louis Runner called me and "fixed" the situation. Now we just realized after making 12 payments not one penny has gone to the principal of the loan. So, like always, we are battling them again...getting the same robotic response.

Posted by
Caitlin Worthington
on
I would be interested in joining the lawsuit! They have repo'd our vehicle TWICE! The second time was over $1.00! I made a payment over the phone and the customer service rep gave me the wrong amount to pay and gen a few days later after I made my payment the car was repo'd! I made a complaint and the VP Louis Runner called me and "fixed" the situation. Now we just realized after making 12 payments not one penny has gone to the principal of the loan. So, like always, we are battling them again...getting the same robotic response.

Posted by
Kara
on
Hi, my elderly mother had a SUV repod by Santander a few years ago right after my stepfather died, she still needed a car and the same dealership as before talked her into another car that was smaller and supposedly more affordable. She didn't know better and signed on the line to a really bad deal on a Kia Rio her interest rate is so high and Santander is taking $100 out of her checking account from the first car they repo'd plus the $425 on the Kia Rio she now has except she can no longer afford it due to income loss. I called them because she's missed the last 5 payments but they couldn't offer her anything that would help her, she still owes over $16 k o it and she got it in 2013. They call constantly and canbe very rude. I would be interested in joining the law suit

Posted by
nelson Garcia
on
I would like to join the lawsuit. This company is terrible. Its a scam. I bought the car in 2013 for 15000 , its been 3 years now and they say my pay off quote is 16103 because they charge per day every day you are late. They denied a deferment without cause. Yes , i have been behind on payments but been in constant communication with them and made every attempt to keep the account current. I lost my job 6 months ago as well. The charged me a 17.0 interest rate which i believe the legal rate in CT is only 12.00..... Horrible company.

Posted by
Gary
on
I have a loan with Standard and the amount of headaches with this company is a nightmare! first the picked up my vehicle without sending out a right to cure letter after 60 days past due and the reason it was past due was because I got a deferment that they never applied! On top of that my loan started at 30K and is now 32k a year later! Their explanation is that they charge interest every day your late which works out to be an additional late fee on top of the flat fee that they charge! These people are crooked!!

Posted by
Shelly
on
I would like to join the lawsuit against Santander. I have an auto loan with them since 2012 for $17k, it was a 5 year loan and I pay $485 a month. Now it's 2017 and they still show I owe $13k. This is scam and I need immediate legal assistance.

Posted by
Abreascia Lucas
on
Yessss...they are terrible. I purchased a car in 2010 and they charged me 24.49% interest.

Posted by
Rebecca Kramer
on
I have the same problem. I bought my car in 2012 and I owe more than I did when I porchased it and I paid 533.00 a month. They charged it off after I fell behind after 3 missed payments but they told me it wouldn't charge off until after 5 months. They offered to setttle and take a 10,000 loss and I have asked for that in writing before I pay them anything and it's been 2 months and I still have not received 1 email confirming anything. I have called several times and they have told me they have sent it and I told them they have not. I asked them to send me a paper copy and they refuse. I bought my car for 19,000.00 and they have received over 25,000 and want me to pay them 9000.00 to settle. I definitely want to part of the law suite. They have promised things to me like skip a pay and never did it and put it on my credit. I had the conversation recorded and got the number to the executive office after I filed a complaint with consumer affairs and the BBB. He finally fixed it and took it off my credit. Luckily no one has come knocking on my door or trying to reposes my car so far .... knock on wood.

Posted by
Donna
on
I would also like to be added to the law suit. I paid 13000 and only 1500 had be applied to the car.

Posted by
Deanna Lyssy
on
Seems like this company preys on all of its customers, especially the ones that have very little choice in financing. I know i have been paying on our vehicle for years and we still owe $21000. So if it is a 5 year loan and i am supposed to have this payed off in 8 months how is this going to occur? The worst mistake we have ever made! If i could trade this vehicle in i would. Just a huge mistake going with Santander for our choice for financing. Definitely will not make this mistake again if given the chance.

Posted by
Kristi Kopera
on
Inquiring about the class action lawsuit, I currently have a loan with Santander and would like to be added to this lawsuit. I have had the loan since 2013, borrowed $9500 with 28% interest rate for 6yrs, first bill said I owed over $11,000? Apparently there were extra fee's and cost I was unaware of when I signed the papers. 4 years later I still owe over $10,700?? I complained 2 years ago and they came up with some excuse stating I will be able to see more money towards principle over time. So now I requested a printout of exactly where my money goes every month. The first 2 years, not ONE PENNY went to the principle!!! Payoff is still more than I borrowed, way more and the last 2 years they have applied odd amounts of $ to the principle with no rhyme or reason, they would apply $ one month then it may be 5 months later before they would apply small amounts again.. This has to be illegal, when I bought the car I didnt want to use Santander nor did I really want the car they put me in but u know how it works if you dont have perfect credit. I have worked hard over the last 4 years because the sales person and finance manager told me that after a year or two I could trade off to a better car with a lower interest rate. I have tried to trade but no one will take my car because of how upside down I am still. How can you make your payments for 4 years and only a few months in the last year was anything applied to my principle? I requested an investigation with them to see what their story is..

Posted by
Houston79
on
To whom it may concern,
Hello I purchased a car back in April 2014 for $15,600. I paid a total of $7,386.1 since then and my lender Santander is telling me my payoff is $14,688 as if January 2017. I was in a bind at the time of my purchase and got slapped with a high interest loan. Now I'm stuck with a vehicle that's not worth more than $4000 dollars and I'm not sure if there's anything I can do about this. I've tried to get them to send me paper work with a breakdown of everything which I never get and they keep saying there's only 24 months of payments when I have the paperwork from my bank to prove otherwise. I've tried to pay off/settle the difference or refinance for a better rate and they won't work with me.

I'm not sure if I have any rights as I'm reading more online about Santander and their practices or if this is just a life learned lesson. :-( Look forward to hearing back soon.

Posted by
Fed Up in NJ
on
After having a similar problem with Santander I came across this website and filled out my information to be contacted. I received an email from a law firm who is currently representing plaintiffs in a class action lawsuit against Santander only for violating FDCA practices. They sent me a contingency contract which I signed. Not sure if anything will come from it but it's worth a shot. I too got an auto loan in 2013 through Road Loans I think but then Santander bought the loan. Since then I've made 33 payments all which went towards interest no principle. I currently owe more than what I originally bought the car for. After doing some digging and speaking to Santander I was told that any automatic payments or payments made online are applied only to interest. If you want to pay off any principle the best way to do so would be to send in a check or money order. If I were one day late on my payment they would call me back to back, after 8pm and on weekends EVEN SUNDAY! I take full responsibility for biting off more than I can chew with this loan and will never finance ever again. Good luck to you all!

Posted by
Erika
on
I need to be added time this law suit thus companyhas not put any of my payments toward principal in a year. Their business practice is sketchy to say the least and I'm feeling trapped my only way out is going to be to let them take the car and destroy my credit!!

Posted by
Chris
on
How can we get added to this lawsuit? So far we paid 2200 and only $500 went towards the principal.

Posted by
Tonya Ralston
on
I would like to join this lawsuit. I purchased a 2005 Chrysler Searing in 2011 for $10,000 after all fee and taxes and I still owe over $7,000 because all payments for about 2 years were applied to interest. I questioned this and was told it was because of the loan I have. I have paid $9, 500 in interest and only $2,000 toward principal. Something is very wrong.

Posted by
Manhattan Kansas
on
I would like to be apart of this suit. I bought my car in feb 2012 i pay 468 a month and the original pice of my dodge was 18,860.25 currental I apparently still owe $17,572.00 left on my auto loan and there didn't seem to be any explanation for this how is it from Mar 2012 til jan, 2017 due I still owe this much. I missed a total of 3 months of payments due to financial issues, they repossessed my car and I had to pay a total of $1,100 to get it back. Just realized my interest rate is 23% is that legal. They also kept calling saying I owed payments even when I made the proper payments (and sometimes more) on time! I have paid a total of over 19,000 and have put a dent in my pay off. Please help what can I do.

Posted by
Daryl Jones
on
I want to be added to this class-action lawsuit. I, what it seemed, had gotten 1000's of calls at my job and on my cell phones during the time that I was financed through Santander.

Posted by
Jenee O
on
I would like to join in this lawsuit. Some of my payments have been applied to interest only, being charged fees that I don't understand, and I have had my loan for 2 1/2 yrs with only $5k going down on my principal. This is ridiculous. Please help.

Posted by
Jennifer Smith
on
I have 12 months left on my loan and now owe more than my original financed amount. It was a 6 year loan and it's been 6 years. I'm done with this company. I need legal help to sue them. I know it's possible bc I got screwed with an ex on a loan with capitol one bank and joined a class action and won and the car was off my credit and I owed nothing more. I was told Santander was different and here I am in another sticky situation. Paid 24,000 on a 22,000 contract and still have 12 months left of 310 dollar payments and my bill says I owe 12,000 still. I financed 11,400 for the car. How does any of this make sense? Please help! I live in California. Thank you

Posted by
cindye richburg
on
I finance a used car with Santander in 2010. I am paying 525 per month, interest rate at 25%. My maturity date is August 17, 2017; I am thinking once I pay the remaining months and pay any late fees,I would be paid in full. I call to Tonight and was told that I owe over 16,000 since late payments were applied to interest only, not principal. I am stunned. I wish to join class action suit.

Posted by
Flo
on
Dealing with Santander has been a nightmare. They have given me so many problems with the Soldiers and Sailors Civil Relief Act. I send the orders in, fax them, email, 30 days later I get a letter saying they never recieved the orders, this has been going on since June 2016!!! I will call they confirm they recieved the orders, I get email confirmation and literally 2 weeks later they send a letter saying they never received the paperwork. I am not sure WTH is going on with them. I am really done with them. Class ACTION ready!

Posted by
Marnelle Mascardo
on
Predatory banker. I have a 16% interest rate and I always make my $509.83 car note with $300 going towards interest and only $100-$250 going towards principal. In 1 year, I've paid $6000 in interest with $2000 going towards principal. Im never getting out of this loan. I only took out $23,000 and just got the amount down to $21260 in 1 year. This is ridiculous!

Posted by
Charon
on
Everyone here has the same problem with this company. Lets start a class action lawsuit. Click link to get the information reviews by a lawyer.

Posted by
Sheila
on
I'm in the same predicament as many others in reference to Santander, I recently transitioned to a new job,so I spoke with an Santander agent to see what I could do as far as payment, because I knew it was going to be late. Well the agent suggested to me that she could put the payment on the back end of my loan and for me to just pay 450.00 by the 19th of November and it would bring me current, I did that, however my parents began to get harrassed daily with phone calls, 6 to 7 times a day,and so did I, I actually kept count of the amount of times per day they would call,even though I had spoke with them, to make matters worse, today I noticed I'm showing delinquent in a large amount, which is not possible because I took it upon myself, to send them money every 2 weeks just to ensure that my payment is sent to them on time by using Western Union, in which the fees are ridiculous. After further investigating, I noticed that none of my money is being applied to the cost of the vehicle, its all going toward the interest and I continuously keep having fees added to my account, that are different every time, and I have no clue as to what they are. Someone please help, because I truly don't know what to do at this point.

Posted by
Kristina Vercellono
on
We have been paying on our Ford Windstar for OVER 6 years, and still have over $4,000 due on it!!! We get harassing phone calls daily, AND according to Santander we haven't made a payment in over 16 months!!! PLEASE tell me how we can be a part of this Class Action Law Suit!!!! Thank you!! Def looking forward to hearing from you!!!

Posted by
Steve guy
on
Hi to all the customers I have a vehicle to that I purchased from a local Chevrolet dealer it's pretty much I paid $3500 down payment and add $881 a month for 16 payment it's a lot of money and finding out I still go over $36,000 a monthly finance charge Around $400 per month this is a criminal action I hope that in attorney can See what were all playing this is an overthe top on interest rate I believe that it is a criminal action against Santernder consumer USA her and if you notice there from a foreign Country. You see USA but they're all foreign Like African language Steve guy. Oh and also if you log onto their website and sign in will guess what they always have a complaint that their system is down and they're 40 eating another $9.95 from me that I have to pay through Western Union I don't like that do you

Posted by
Cynthia Diaz
on
I've been paying off my benz for over a year and for the past three months the full amount of my payments have been going to interest and my upcoming bill only 95 out of the $450 monthly bill is going to principal. How can I join this suit? Please contact me I'm tired of paying almost 500 every month and none of it is going to my car.

Posted by
Richie Pina
on
I'm in the same predicament. I've had a car loan for three years and most of my payments are applied towards interest and barely towards principle. Am I still eligible to participate in this class action lawsuit?

Posted by
Jacklyn Johnson
on
I am in the same predicament as most of you. I financed trough Santander in 2012 on a 14000 car here it is the end of 2016 and I still owe 12000. I've been trying to trade the car but sadly no one will touch it when they find out its financed through Santander. I've considered repo but I can't afford to damage my credit. Is it too late to join the lawsuit because I'm sure this business is not right. I don't understand how I can pay $386 monthly for payments and only $5 goes toward the balance and the rest to principle. Somebody anybody please help!!!!

Posted by
HELLEN YIAPAN
on
WE GOT THE CAR FOR 36000 WE PAID 7000 DOWN NOW WE HAVE PAID 21000 AND BALANCE IS 39000 WE DONT UNDERSTAND WE HAVE TRIED TO TALK TO THEM BUT HAVE NOT GOTTEN ANYWHERE VERY FRUSTRATED CAN WE JOIN IN THE LAWSUIT.

Posted by
HELLEN YIAPAN
on
WE GOT THE CAR FOR 36000 WE PAID 7000 DOWN NOW WE HAVE PAID 21000 AND BALANCE IS 39000 WE DONT UNDERSTAND

Posted by
Marsha Fields
on
how do I join this class-action lawsuit.. please contact me or email me Thanks

Posted by
Althea
on
I'm trying to see if it to late to join the class action lawsuit against Santander Consumer USA . Please contact me.

Posted by
ERICA ROBINSON
on
Santander has illegally repossessed my vehicle and representative could not locate note on file.

Posted by
Sherry Tucker
on
I am interested in joining the lawsuit against Santander also. How do I do it or get information about it. They made my life a nightmare and I lost the vehicle! Thanks

Posted by
Sara Mitchell
on
I just had my car repoed fromg Santander. I have been paying the car since 2010 only had a year left. But my husband was hurt on the job and they would not let us make partial payments as of today they say I owe 13,000 but only had a year left of payments according to the purchase agreement. How can I owe 13000 on the car after paying for 6 years! I would love to get in on this law suit.

Posted by
Shawnté
on
I am in the same situation as many of the others that have commented on the post. Been trying to get out of this situation for quite some time now and feel as if there is no hope. I have been paying on my vehicle since 2010 and still owe a little more than $16,000 (on a Dodge Charger)! I just don't know what else to do. Is it too late to get in on the class action lawsuit?

Posted by
David
on
I'm trying to see if it to late to join the class action lawsuit against Santander Consumer USA .If not can someone please contact me.

Posted by
WILLIAMS
on
I had a loan with Drive in 2007 they sold it to Santander I paid off in Jan 2015 interest up the ass I would like to join I know they owe me.

Posted by
Audrey wilkes
on
I purchased my car in 2013 I still owe the same amount of money i originally bought it for. I have made 26 car payments and maybe $200 have been placed against the principal. This is the worst company I have ever seen. it is very unfair and charges fees that do not belong to me. My car should be almost halfway paid for by now. according to them Santander, I still owe the original payoff amount 21,500.00. Everything I have paid towards the car has gone to interest very little towards principal. I would love to be in this class action lawsuit

Posted by
Branden
on
I would like to join Santander interest rates are extreme and they have horrible customer service

Posted by
Joann Crockett
on
I have been paying on my vehicle with Santander for almost 3 yrs now. They had my vehicle repossessed, it was demaged

Posted by
Shonda Bryant
on
I am wanting to Join the class action lawsuit against Santander.

Posted by
Jamie Dardar
on
Santander consumers usa Texas repossessed my vehicle on 12/2/2016 I finance my 2011 dodge nitro through this company as a last resort to get a vehicle it's been one headache after another none of my payments were applied to the principal balance only to the interest on my vehicle instead of the principal balance going down I actually owe more money than the vehicle was finance for I was up to date with my payments and still they repossessed my vehicle claimed I was 70 days pass due never notified me of repossession of my vehicle refused to answer questions about the principal balance and repossession locked out my account to make payments online I had to send them my payments by money gram or western union has repeatedly call me claiming that I was late for my payments when I spoke with a customer service representative she said it was a mistake on their end and she would note the matter in their systems so I wouldn't receive this call any longer the automatic calls never stopped and they repeatedly called me back to back every day. Don't deal with this company find a better finance company to give you a vehicle loan.

Posted by
KATHY B.
on
I want to join the class action law suit against Santander Consumer USA for unfair lending practices. I have been paying and paying and paying an outrageous interest rate to Santander and I still owe $10,000. on my vehicle, after years.

Posted by
Katherine Guevara
on
I too have financed a car with them and they have an interest rate of 23% on my loan as well. They keep charging me fee's that I dont even know for what.

Posted by
Wilma Norrell-Parker
on
I am interesting in joining this class action. Santander has mis- managed my account since 2011. I purchased a 2010 Altima and have 6 extra payments to end. Original payoff was spring 2017. now it's November 2017. Excessive fees and various missapplied payments.

Posted by
Danielle
on
I'd like to join this lawsuit as well, we bought s 2006 Ford F-250. In 2013. We've paid over $22,000 to this company yet our payoff is still $19,000?? We bought the truck for $22k it just doesn't make since. Then on top of that they say we owe them $3k in "other fees" that can't be explained.

Posted by
Amber Paolilli
on
I am also be harassed by Santander Consumer USA. They are calling me an average of 3 times a day.

Posted by
Annette Carey
on
I would like to join lawsuit,has a car loan with them 2013 maxima 15,000 at 23% interest thats a rip off ill never get through.

Posted by
Shonta Harris
on
I would like to join the class action lawsuit against Santander.

Posted by
rya
on
I am really upset and really mad with this company. they are big fraud I been paying ahead of time on car load n only 100 out 600 go to principal the rest goes to Interest Nothing is going to principal. On their fliers it said if you pay ahead of time more goes to principal lies there a bunch corrupted savages! !!!! I would love to be part of this law suit ...

Posted by
No Love Lost
on
I fit all the above senarios. I have alot of anger towards this company. I just received answer back from CPA, about my complaint. I had documentation for all of the payments submitted to Santander, plus other paper work I acquired. Santander covered their butts, so to speak. I requested monies back for overpayment to them. Because back in 2015 they sent me a payment remodification doc. offered 2.8% APr on $ 6,000. I had asked for a refinance many times. I've had this loan almost 10 years. Owe them $90.12 to date. Will be glad to be rid of them. However I still feel they owe me some dollars. I will join this class action lawsuit because after all of this I am broke. Oh, by the way that offer came with a 2 year addition onto my loan, but the payments would have been $200, NO THANKS TO THEM.

Posted by
Danny
on
some one add me to I fought for this country this company needs to be kick out of the US ....Soon!!!!!!!!!

Posted by
Peggy
on
I bought a car from Enterprise rentals in college park Maryland in 2005 The car was a 2004 Altima after 5 years of paying on the car Sandtander reprocessed the card on a fraudulent signatures on the contract by Xeroxing the signature stating it was an original signature. they are very very dirty with their dealings my son also had a camera and clothes in the car when they reprocessed the car in April 2011 it cause a hardship for my son and his 3 sons to get around. I want at least 40,00 back the car was a recall when the reprocessed the car they sold it for $4,000.00 and tried to sue me for $3,000.00 I had taken them to the state of Maryland consumers they was a joke and did nothing please help still got the paperwork we knew their day was coming and didn't know when. I'am disabled and need help.

Posted by
Shequita
on
I'm a customer of Santander and I am very unhappy. When you call in to talk to someone, they will hang up in your face. They are always rude. I want to know how can I be apart of this lawsuit.

Posted by
Jerica Moore
on
I currently have a car loan with Santander, I have a misc fee of 235.96 which could not be explained. Then after looking over the statements for the last 2.5 years i see that i have been charged misc fees frequently, in various amounts. I WOULD LIKE TO JOIN THIS LAWSUIT!!

Posted by
Alison Speight
on
How can I get involved with this. I currently have santander and they are by far the worst

Posted by
SHERRI REYNOLDS
on
I have been a customer of Santander Consumer USA for 4 years recently got had my car repossessed spent over 600 to get it back they harass me they call me five six times a day the been doing it for quite a while now would like to join the lawsuit as well

Posted by
Shelly
on
I have been paying my Santander loan for 2 years on my car. My Balance has not dropped.

Posted by
Shelly Breedlove
on
I would like to know how to join the class action lawsuit?

Posted by
Taqwa K
on
I took out an auto loan through Santander In 2013, for a 2010 Dodge Avenger. The initial payment, that I was told, was 11,373 dollars. After signing all my paperwork I received my first bill. The total loan amount was $13,567. My current interest rate is 22.2%, with a monthly bill of $346. I have signed up for automatic pay, from my bank account, for two years. Throughout that time and currently I have been billed late charges. Also, have been contacted several times saying that I have missed a payment. There's no possible way I miss those payments because I was signed up for auto-pay. Only a fraction of the payments are going towards the principal, and in some months none of the payment is going towards the principal. It all goes towards the interest, even if paid on time. I have contacted Santander asking to refinance and lower my interest rate, but each time I have been denied. I still currently owe $11,682 and the payoff rate is $12,065. They have been harassing me through email and phone to the point where I had to change my phone number.It is a hardship to pay off this loan to no avail. I have been manipulated and lied to. Please help.

Posted by
MARY SMITH
on
IF ANYONE HAS A NUMBER TO CONTACT SOMEONE ABOUT JOINING THIS CLASS ACTION LAWSUIT...PLEASEEEEEEEEEEEEE POST IT

Posted by
Bonnie
on
I am inquiring about eligibility on class action suit. My loan was from 2010 07' Ford Freestyle @$471 month until being repossed in 2015 with $11,### being owed. It was in good condition and was auctioned off so cheap I'm left owing $9,500.
While making payments they called on day of pymt due harassed about late fees had to be paid now not just pymt! Claim I was farther behind than I actually was several times during loan. Credit report doesn't show last 4 pymt made before repo. The balance never seemed to go down with time. Was accepted for hardship, I requested roll pymt to end of loan & they would only approve me one for x amount 1/2 pymts. Unaware that changed due date and payoff caused the balance to inflate even more. Please help.

Posted by
Tarlisa Morgan/Mark Mendez
on
We purchased a vehicle back in May 2015 $19900 and was financed for $27900 and looking back on the payoff amount still owe $30920 impossible. Our payments are $831 monthly and seems as if nothing is going towards the principle only the interest. We would like to be included in this Class action lawsuit. This company is a ripoff do not bank with them. Had to redo our contract 3 times to get it correct... Smh!

Posted by
Jesus Herrera
on
I would like to join the class action law suit too. I have a car loan through santander and have been paying for over 5 years and my balance has only gone down a few thousand dollars and need some advice.

Posted by
Deloris Cookey
on
Can I join the class action , or am I too late.

Posted by
Shanzet Jones
on
I'm wondering if I can join this class action lawsuit against Santander. I purchased my car in 2011 and instead of my balance decreasing it appears that the balance is stagnated. I fell on hard times after I was fired from my job, but instead of Santander allowing a volunteer repossession, I was informed that I could either make a partial payment or defer the payments. I was informed by customer service that the payments would indeed be put at the end of my note, but I was not informed that late fees would continue to accrue. I'm saddened for I feel that I will never pay this bill off and/or never become credit free because of the illegal penalties. Please Help me.

Posted by
Glenda D Kelly
on
I would like to be a part of the lawsuit against Santander. My car was repossessed by Santander . I was involved in an accident, they collected the insurance and my car was till repossessed.

Posted by
Jennifer
on
I paid my truck off over 3 years ago. I was then told there was an additional payment due. I paid. Then I was told there were over $1000 in late fees that I had to pay. I requested a breakdown, which they begrudgingly supplied and found they had misappropriated one of my payments. Because of that, the payment was marked as never paid and gathered penalties for over a year! When I confronted the company I was told that it didn't matter if it was their mistake, that I was required to pay it or no title. Later I received a settlement letter saying they would take $400. Being fed up with them, I called to pay it and was told that letter didn't apply to me and had been sent to me by mistake. This year I received the 1099 showing they had written me off as a bad debt and I paid taxes on the $1000. I called the company and asked where my title was since they had written me off and gotten credit for that money. I was told that I still do not get my title without paying the $1000.00! If I am a candidate, please sign me up!

Posted by
Michael
on
I have had the exact same issues with Santander Consumer as most of the other people posting here have related.

In 2007, I purchased a 2005 Dodge pickup ($18,000) with a monthly payment of $460.00 a month. After paying on the truck for seven years I contacted Santander for a pay off quote. I was advised that I still owed in excess of $9,000. I was further advised that since I had deferred payments and/or made partial payments (all of which was done through the company) that I was still penalized every month as if I had missed payments etc..

During the entire time I was trying to deal with Santander, I would get 5-6 calls from them a day. They were also calling friends and family throughout the day telling them about the financial status of the loan.

I would make the so called "late" payments and the calls would continue. I would be advised that my payment covered such and such payment, but I stilled am oweing this or that payment. There have been times I have paid closed to $900 in one month trying to come current with these so called payments.

Finally, in 2014 I had enough and told them to come and get the truck. I somehow still owe them over $9000. I have asked for all documentation pertaining to my account on several occasions (denied or ignored) i have asked for the documents from their disposal of the truck (at auction) in order to see how much they were able to get for the truck and what was left owed ( again, rudely ignored)

I have filed complaints with the FTC, BBB, the Attorney Generals Office for the state of FL, The FL State Attorneys Office, as well as the US Dept of Justice. All have met with negative results because they all have stated "your concerns have been forwarded to the business".

Meanwhile, this issue is ongoing. I cannot get any documentation on anything. I am rudely told (repeatedly) that my prior conversations, emails, letters, etc. are not on file so I would have to explain the situation again and again to someone; or better yet, my calls get lost being transferred from one department to another.

Please add me as an additional complainant regarding this issue.

Posted by
Karen and Dave
on
We paid five years on a five year loan and owed nearly the same amount we borrowed. They repossessed vehicle without a court order, they are still after us years later for apx 80% of borrowed amount.They have given us bad credit for years and we just want to end this once and for all.

Posted by
Zandra
on
I would like to get in on the lawsuit I had a 4 year loan and 5 years later I still owe 9.000

Posted by
Larnce Murvin
on
'm trying to see if it to late to join the class action lawsuit against Santander Consumer USA .Please contact me to let me give my details. This company is truly engaging in fraud and unfair decietful practices. Thanks for all your assistance.

Posted by
Melinda
on
I would like to join this Class-Action Law Suit. My story is the same as other's. I got tired of the harassment and invalid charges and paid off my vehicle a year ago. I still have not received my title or lien release to be able to obtain a title. They blocked me before it was paid off from getting account information or making payments online. I now have been blocked from calling any of their phone numbers. I bought my car in 2008 and it took 6 years and lots of invalid charges and a balloon payment to pay it off. Three months after payoff I received a check in the mail for $8.03 for overpayment....LOL...how about giving me the $8,003 in over payment. When asking why I had not received my title they said they sent it to me. They said would send again. After that they referred me to a third-party that wanted lots of dollars to send me my title. I still have no title and no lien release.

Posted by
Tara Wilson
on
I would like to join class action lawsuit due to ,unfair credit practice, high interest, payments not being applied to balance , had my vehicle over 3yrs cat only worth $8500 but payoff is still $15,000...Cam some one please help. I went through this once before with a financing company. At least they had the decency to refund me for over charging in interest fees. Without me even having knowing that was the case.

Posted by
young
on
santander are total rip offs. please contact me for the class action lawsuit. I send to checks every month, one for payment and one for additional principle and they told me I need to call them and tell them because a machine processes the checks and does not know it is for additional payments. so when I receive my bill it doesn't reflect my additional payment. please help I need to get away from these criminals

Posted by
Chari
on
I am trying to see if it is too late to join the class action suit against Santander Consumer USA, if not I would like to be included as I had an auto loan through them & the car was repossessed. And if so, will there be another suit filed?

Posted by
Katherine White
on
My story is the same as others. I've had a car financed through Santander since 2012 and the total payoff is still at over $20,000. I've had late payments here and there over the years but the problem is the majority of any payments have gone to interest. Some principle payments have been les than $10. This company is such a scam. They've started calling my family members while I figure out what's next. Not good and not right.

Posted by
Erika Prado
on
I would like to know if I can still join the lawsuit against Santander. I had an Auto Loan with them.

Posted by
Dee
on
I have a 2014 chevy cruze car loan with Santander. I have been paying this loan for almost 3 years and have paid about $15000.00 in total. Yet only about $2,000.00 has went to principal. It's sad to invest so much money and most of it is being pocketed. Yet these crooks still have the nerve to call you 5 times a day if you're a day late! Something needs to be done. I hope their is still a chance to join this lawsuit.

Posted by
Ammy
on
I purchased a 2005 GMC Canyon for $9,998 in October of 2012. Santander financed me for $12,910.92 at 24.99% annual interest rate. My first three or four payments went directly to interest, which didn't make sense if they're calculating interest based on how many days between payments - how could my first payment have accrued any interest? They are taking random amounts of interest, refuse to give me an amortization schedule, saying they don't do that and would not tell me what fees or penalties they are charging me for - there is only one late payment in my credit history. If I continue paying Santander at the current rate, when my contract is up they will have received at least $26,250 - more than doubling the amount borrowed.

Thus far I've paid:
$276.28 in "miscellaneous fees"
$459.90 in fees to pay my bill - which they have not charged the last two months
$4,810.57 towards the principal
$10,734.95 to interest
Total paid to date: $16,281.70

They apply anywhere between $5.03 to $328.42 of my payments of at least $352 towards the principal - only 35 of my payments have had anything put towards principal.

Posted by
R. Irving Moses
on
1. I was late on payments for my 2005 Jeep Liberty. Santander reps called 2 of my co-workers & discussed my late payments(account) with them. When I confronted Santander about this, they said they had every right to "collect" on this account any way they wanted.

2. I paid off my account in 02-2013. When I paid off my account, Santander claimed I STILL owed them 2 thousand dollars.. I told them I had receipts for EVERY PAYMENT I have ever made to them. They immediately dropped they're claim.

Posted by
Mariam Bartram
on
I need to get in on this lawsuit. My car loan with Triad made an agreement with me to make two payments and then I would have 30 days to make the next one. After making the two payments as agreed with Triad collection agent, my Triad loan was purchased by Santander without my consent. Their extremely rude collection agent disregarded Triad's agreement with me that I was caught up and had 30 days to make the next payment, and then proceeded to demand payment when I was told I would have 30 days to make it. They kept making harassing phone calls 10 times a day, greatly stressing me out, and threatening to repossess my car which I had paid off more than half of the loan already. Tired of their harassment, and being out of work on unemployment benefits only, I said I would agree to a voluntary repossession if they wouldn't put on my credit report and would mark it as paid in full. The day they were to pick up the car, my son drove to the grocery store and was involved in a car accident. The very rude and condescendingly mean person from Santander threatened me saying that they would repossess it and it wouldn't be voluntary because they accused me of hiding it because I didn't know exactly where my son was with the car, being in the accident in a nearby town and delayed from returning home. I was forced to sign off documents although I didn't agree with the terms, and subsequently, my credit reports shows both Triad and Santander debt far exceeding the balance of the loan minus the sale price by three times and double reported. They haven't removed it from my reports and haven't noted it paid in full settled as promised. I have never experienced a more rude approach to collections in my life. Since I also did collections at the company where I worked before, I found them beyond reprehensible and being worn down from all the harassment of phone calls to home and cell, I relinquished my vehicle back to them.

Posted by
Betsy
on
3 or 4 calls every day. I have spoken to them on several occasions about what I can pay because I am being garnished for a large amount of money and it will be lasting a while. They haven't been rude but if I have already talked to them and came up with a solution then why do they have to still call me 3 or 4 times a day? It's not like money falls out of the sky or your job decides to give you your paycheck early. If I talked to them at 9am then what is going to change with my situation if they call me 3 more times that same day? It's harassment. I'm all in for a class action lawsuit! I would also like to add something about their payment process. If you want to make a partial payment online it will not let you. It will give you a minimum amount to pay and it cannot be any less than that. I'm sorry but if I am paying a fee of 10.95 just to make a payment then why are they telling me I HAVE to pay a minimum amount. It shouldn't even matter if I wanted to pay 1.00 on it. If I pay that fee of 10.95 they should take what they can get in partial payments.

Posted by
Betsy
on
3 or 4 calls every day. I have spoken to them on several occasions about what I can pay because I am being garnished for a large amount of money and it will be lasting a while. They haven't been rude but if I have already talked to them and came up with a solution then why do they have to still call me 3 or 4 times a day? It's not like money falls out of the sky or your job decides to give you your paycheck early. If I talked to them at 9am then what is going to change with my situation if they call me 3 more times that same day? It's harassment. I'm all in for a class action lawsuit!

Posted by
RRF
on
Having the same life altering issue's and say we owe more than we purchased for after almost 4 yrs. It's destroying us on top of credit and phone harassment

Posted by
JOHN SMITH
on
FILE A COMPLAINT AGAINST SANTANDER AT


ftccomplaintassistant.gov


SPREAD THE LINK ABOVE SO ACTION CAN BE TAKEN AGAINST THEM

Posted by
MARY JOHNSON
on
I PURCHASED A CAR FOR 21,000 AND WAS FINANCED BY SANTANDER BACK IN 2012.I'VE MADE 48 PAYMENTS FOR 600.00 A MONTH. I HAVE GIVEN THEM OVER 28,000 ALREADY AND THEIR TELLING ME THAT I STILL OWE 22,000????? WTF.....THIS HAS TO BE ILLEGAL

Posted by
Susan
on
Back in 2012 I bought an Avalanche and it was through another bank that this freaking company bought the loan from and I was about 1 year from paying the loan off , but instead of them contacting me they contacted my ex telling him they bought the loan out , when I bought this after I was divorced , so after getting behind 2 months they repoed the vehicle and when I tried to find out where it went because no one gave me papers , the garage had already took it to Auction and Santander wouldn't even talk to me because they didn't believe it was me after talking to my ex's new wife... This company rips everyone off and ruins your credit , I believe someone owes me money but havs been a loss cause since this happened.

Posted by
Vanessa
on
We bought a 2008 Chevy Trailblazer for around $18000.00 in 2010 with payments $475.00 per month, which we could afford. About a year after the purchase my husband lost his job and during that time we began to fall behind. To complicate matters I got very ill during the time my husband was off and had emergency surgery. Due to the nature of the surgery was off for quite some time. I had a few payments moved to the back of the load and received a few reduced payments. After approximately six (6) months’ time they were telling me that I was over $5000.00 behind!?!?!???? I work in the finance industry and with try as I might I could not maneuver the figures enough calculate $5000.00 worth of charges. Even with the few payments I moved, it should not have increased this outlandish amount of money. For the past three (3) years I have made consistent payments of ranging from $600.00 to $750.00 monthly and they are telling me that all the payments are being applied towards the interest. I now owe more than $23,000.00 to pay off the car. My credit has been ruined! I told them to come get the truck and they said they want me to just make my payments. I have been advised that a payment of $4000.00 will bring the account current?!?!?!!!??? I have had this truck for five (5) years and I want to be done with them but I am afraid of how much more it will affect my credit.

I am working on Doctorate and need additional funding to complete my degree. I cannot take out a grad plus loan because Santander is showing me more than 90 days past due. I understand I placed myself into a negative status credit prior to purchasing the vehicle and that is how I ended up having to use them for financing but enough is enough. Our credit is severely marred. This is not only affecting my ability to continue my education but also my ability to get my promotion for my job.

We need help!

Posted by
jeffrey davison
on
I bought a 2009 kia sportage for around $19000.00 in 2010 $475.00 per month which I could afford but the concern I had from the beginning was the payment was set up for the 15th of the month.i had explained to them I was a disabled veteranand I got paid once amonth on the 1st they insisted it could be taken care of . after a few month of using my money I had managed to save I had problems so I asked them the to change the date but they came up with just saying the would send us documents to sign to defer a payment and anyway I don't know if we ever successfully got one done or not but we did get a break on the phone calls for a while. I did get them to change the date once and somehow instead of changing it to the 1st the moved it allthe way back to the 13th 2 days. I have made 69 payments of $475 witch amounts to $32,775.00 and I still owe them $12,400 in principal . I called them and let them know they could come and get the car and it was amazing how they actualy wanted to actually cut my payment in half for six months and get it dated for the1st. how much more interest would that nice gesture give them. my credit is totally screwed by them anyway they shew 30,60,90,days past due and they couldn't even prove to me how the 90 day came about.

Posted by
Brittany K Lawson
on
I Need help to i purchase a 2007 Honda Civic for $8,500 and santander charger me 24 percent on intrest rate ! This car will end up costing me $16,000 in 5 years and itll be 16 Years Old . Isnt there a such thing as a usuary law.

Posted by
Lakibeun cornett
on
I purchase a 2005 ford freestyle which was finance through santander comsumer usa the car was 9,998 but when they got thru vwith intrest the car cause me 22,000 dollars i payed for 3 years none of that money went toward the payment of the car and i still owe another 3 years you can buy a new car for that price and now the say i owe 285.00 in late fees my payments were 286.00 i add the 50.00 a month to cover the engine and transmission but when i ask to take it off so my payments would be lower they told me my payments would be the same how is that i would like to join the action law suit

Posted by
Jahni
on
I financed my Nissan with Santander car cost 13,000 I had it for two years and not one payment went to the note I traded it in and it was upside down a little over 13,000 what a RIPOFF

Posted by
Christopher Wildgoose
on
I received a loan for a 2012 Chevy Cruze from Santander in 2013, in January 2016 I lost my job and informed santander of my situation in which they said if anything like that were to come up they will work with me, they refused to come into any type of agreement and still threatened to reposses my car if i did not make a full payment which I obviously didnt have, The loan for for around $12,000-$13000, I asked them how much have I payed them they said around $8000 but I still owe a balance of $12000 after almost 3 years of payments and they still repossessed my car, after repossessing my car they still harrassed me with phone calls about making payments I couldnt make and I asked them to stop calling me since we cannot come to any type of agreement or understanding with each other being that I didnt have a job a car nor the money to make the payment they were harrasing me for,but I was still willing to pay something to work something out. They still call me with the same story to this day and im tired of going back and forth with them about this issue, they sold the car and charged it off ass bad debt on my credit report but still insist on harrasing me with calls, i would like to join this class action lawsuit

Posted by
TaSha hester
on
Toni calls

Posted by
Jamie
on
I paid off my 2006 jeep liberty in march 2015,i still have not received my title.on my credit report they got me down for a charge off,but i still have the jeep.I WANT TO JOIN THE CLASS ACTION LAWSUIT.

Posted by
Gary LaMarsh
on
In may 2014 I financed a car through a car dealership which stated Santandar was a very good finance co. I been paying $400 monthly after putting $6000 down for a $15000 SUV as of May 2016 I still owe ove4 $14000 on the car more then the original loan was. I get calls constantly from them and fees are added on with no explation given when asked. I took out a deferment on payments for 2 months and they still reported me as late for the 2 months to the credit reporting agencies and refuse to correct it now my car is worth half of what I owe and I'm stuck with it. I'm disabled and feel like I was taken advantage of by the car dealership.

Posted by
jennifer
on
calling 6 to 7 times a day or more..also charging 10 dollars or more to pay by cc said it was a fee

Posted by
Andre and Maranda Bartley
on
We purchased a 2008 HHR through Santander USA back in 2012-13. After 3 months we flipped 4 times in the vehicle because it was a recall vehicle. The vehicle was totaled and our insurance company paid the loan off except for the $2000.00 that the Gap insurance was supposed to pay. Well Santander USA said that our gap insurance was cancelled and we owe $2000.00. We explained that when we said the 3 different contracts to get financing we were told that gap insurance was included. Now we are in debt $2000.00 because our insurance company paid the value of the vehicle and our insurance company said that Santander USA defrauded us and over charged us for the vehicle that we purchased through their company. We began getting harrassing phone calls threating to sue us. The calls were at all times if night and day. They called my job and family members telling them that we had warrants out for our arrest for non payments. I had to change my number because it was so bad. Some please help this company need to be shut down.

Posted by
Janice Cooper
on
I have received calls for several months from this company. The initial call was a message in Spanish (not my language) I determined the message was for Maria. The next call I got I answered & the caller was speaking Spanish, I was able to let him know he had the wrong number. He wanted my number so I let him know if you dialed it surely you know that # you called. I told him just call the last #on his list & if he got a ANGRY WOMAN than he'd know the #! I hung up. Several hours later I got another call no msg. I normally get 3-4 calls daily starting after 8 AM sometimes a msg. I'm so IRRITATED that I continue to get calls from a company I've NEVER used nor heard of. I told him originally that no Maria resided at my # & asked politely to not call but continues to call daily & talking in Spanish & my preferred language is ENGLISH! HELP ME PUT A END TO THIS NONSENSE add my name if we are pursuing a class action suit bc this is BS

Posted by
TINA JOHNSON
on
I had to go though santander for a loan due to credit issues and had the vehicle for 3 years. My fiance lost his job and I asked them if they could work with us on making lower payments until he found a job. They told me if I made a $200.00 payment I would be good for a month. 3 week's later they repossessed the vehicle. I didn't have the money to get my car back from a repossession , and like I was trying to explain to them my fiance was being interviewed for a job and it looked promising but they just wouldn't work with me. I'm very sad that santander would rather loose a customer and repo my car instead of lowering my payment until we got back on our feet. They really put us in a bad position. It's been hard to recover from their lack of professionalism.

Posted by
Hakeem
on
I wondering if anyone have a Santander account and it is reported as charged off and you are still in ownership of the vehicle (loan).

Posted by
Doug
on
It looks like I'm in the same category as most of the previous posters. Fortunately I was able to transfer my loan to my bank with much better rates and overall better practice. When I used them to buy my car, my credit was bad and I had no choice as my old car was wrecked. After paying on my car for almost 5 years, it seemed like I only paid down half of it. I apparently had $4000 left on my auto loan and there didn't seem to be any explanation for this. I missed 2 months of payments due to financial issues, they repossessed my car and I had to pay a total of $600 to get it back. They also kept calling saying I owed payments even when I made the proper payments (and sometimes more) on time! This company of as shady as they come and I would definitely like to be a part of a suit against them. They should not be doing this to people.

Posted by
Sandy
on
I had a car through Drive/ Santander for 6 years, the exact time of length of my loan.I had missed some payments but always made arrangements to get caught up. Once the last month of my payments arrived I called Santander to ask how I would rcv my title since I had paid off loan, only to be told that I still owed over $8000 in late charges and interest that was charged everyday I was late. Now that I've paid over $24,000 and had nothing to show for it as they repo'd my car because I did not agree with having a balance of over $8000. Something needs to be done about these situations and this company, it is obviously not fair to us people that have paid for our cars and then have them taken away being out thousands of dollars. Very sad and frustrating!!!!!

Posted by
Amador D Hinojosa
on
I would like to get on this Classaction as well. My wife and I got a Lil behind because we had to move due to another legal issue but they call us repeatedly and their late fees are extremely excessive.

Posted by
Melodye Courter
on
We have two cars from them. Currently been paying one on car for 48 months. Only paid 14000 for the car... My payoff is over 18000. They repoed my other car saying i was behind... Paid them hella money to get itback. Get a call stating that I am 90 days behind again... When I call them they are saying I have to talk to their Bankruptcy department. I am not in bankruptcy.

Posted by
Johniemae henry
on
I would love to join they repoed 2 of my cars after I made the payment and auctioned them off without my knowing it gave me the run around so I could not locate my cars

Posted by
Antiya
on
I would like too join as well.

Posted by
Sheila Scott-Wallace
on
I would like to join the class action law suit.

Posted by
Silvia
on
I am also trying to get legal help to help me with my Santander account. It is certainly a class action

Posted by
William
on
We have received TONS of ROBO CALLS from Santander Consumer USA. For several months we would get automated calls on both my cell phone as well as my fiance's. Sometimes 3-4 times PER DAY. They were automated, and you would hear a click and then nothing. They claim there were "ISSUES" with their phone systems. WHAT A BUNCH OF BS. I read we are entitled to $500 PER CALL. When we fell behind on the auto loan, we got as many as 10 calls PER WEEK maybe more, since they were harassing both myself (loan holder) and my fiance.

Posted by
Karen Rose
on
I would like to know if I can still join the lawsuit against Santander. I had an Auto Loan with them.

Posted by
Wanda
on
I'm trying to see if it to late to join the class action lawsuit against Santander Consumer USA .If not can someone please contact me.

Posted by
Kansas
on
I am inquiring about the class-action lawsuit that was filed against Santander in 2013. I'm wondering if the case has been settled and if I might be eligible to participate. I'm also wondering if I have any legal recourse against them for not accurately explaining the additional interest charged to my loan following a payment deferment which has come to $4,600.

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