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Trilegiant

Little Rock, AR: (Jun-05-07) Arkansas Attorney General Dustin McDaniel's office filed a consumer protection action against Trilegiant, a Connecticut-based company that offers online shopping services and discounts to people who purchase memberships. The suit claimed that the company gave customers free trial memberships, but did not adequately inform them they would be charged automatically if they did not cancel within a certain time.

In a settlement reached, Trilegiant must pay restitution to Arkansas residents who were charged membership fees on or after July 1, 2001, but did not agree to a membership plan or did not understand they would be charged a membership fee or an automatic renewal fee. The company will not pay reimbursement to customers who used the services offered by the membership program. Further, as part of the settlement agreement, the company agreed to pay $15,000 to the attorney general's office for its costs. An added $15,000 will be used for reimbursements. [TIMES RECORD: CONSUMER FRAUD]

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