DirecTV Cancellation Fee

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Law firms are investigating complaints that DirecTV imposes a cancellation fee that is improperly or insufficiently disclosed to consumers. This fee is imposed regardless of the reason for cancellation (including for poor reception or service) and regardless of the amount of time of the subscription.

Some Excerpts from Unhappy DirecTV Customers

"When we signed-up we were told that it was a 12 month commitment, and when we called to cancel, they told us we had fulfilled our commitment. Now they are trying to stick us with a $100 early cancellation fee, despite what we were told on multiple occasions."

"They show me ordering service on 12/27/07 and canceling on 12/29/07. That's TWO days! They offer cancel within 72hrs (3 DAYS), and there is no early cancellation fee. We check our bank account on 01/08/08, and they have taken $301.23 out of our checking account for early cancellation fee! "

"Direct TV offered me $19.99/month and when one week later I got my bill it was jacked up to $50 per month. When I called to straighten it out I was told that there were no rebates at this time and they would not honor the $19.99. I said that I wanted to cancel. They would not let me speak to the cancellation dept and then assessed $157 in fees."

DirecTV Cancellation Fee Articles

DirecTV Cancellation Fees: "A Big Mess"
Elizabeth M. is upset that DirecTV charged her an early termination fee, especially since she only had DirecTV service for two days. She says that even customer service reps for the company told her she shouldn't have been charged the fee. But what made the situation worse was that DirecTV took the money directly out of her bank account without notifying her.

DirecTV: Consumers Angry About Cancellation Fees
Cell phone customers are not the only ones complaining that they are being charged too much for cancellation fees: customers of DirecTV are also upset that they are being unfairly charged for terminating their service. Much like the cell phone companies, DirecTV is apparently using changes to customer contracts as a reason to extend those contracts, often without customer knowledge or authorization. Now, some customers are investigating a lawsuit against DirecTV, alleging they were improperly charged cancellation fees.

Consumers have had enough with DirecTV
Many consumers are saying they have had it with DirecTV for a number of reasons. One of those reasons is the termination fees that they must pay for cancelling a service that is not working well for them. One consumer in Massachusetts complained to the Massachusetts Attorney General when he was forced to pay $162.50 in termination fees after he had nothing but trouble with his service.

DirecTV Cancellation Fee: Customer Complaints Mount
It's one thing for a company to protect its cash flow. In fact, ensuring adequate cash flow is a prerequisite to running a viable business. However, ensuring that cash flow through the alleged practice of unfair and unreasonable cancellation fees, and putting those fees on the backs of your clients and customers, has been described as unfair and unjust. To this end, a number of DirecTV customers allege ill will and unfairness with respect to cancellation fees.

DirecTV Cancellation Fee in the News

MAR-31-08: Couple, who thought their contract was up, gets a $400 cancellation fee from DirecTV after receiving a new receiver, which the company claims "extended their contract". [WGRZ NEWS: DIRECTV CANCELLATION FEE]

DirecTV Cancellation Fee Legal Help

If you subscribed to DirecTV and were charged a cancellation fee, which you believe was unlawfully or unfairly imposed, please click the link below to send your complaint to a lawyer to evaluate your claim at no cost or obligation.

Please click here for a free evaluation of your claim

Last updated on Apr-30-08

ARTICLES AND INTERVIEWS

DirecTV Cancellation Fees: "A Big Mess"

Stanton MI: Elizabeth M. is upset that DirecTV charged her an early termination fee, especially since she only had DirecTV service for two days. She says that even customer service reps for the company told her she shouldn't have been charged the fee. But what made the situation worse was that DirecTV took the money directly out of her bank account without notifying her [READ MORE]

DirecTV: Consumers Angry About Cancellation Fees

Seattle, WA: Cell phone customers are not the only ones complaining that they are being charged too much for cancellation fees: customers of DirecTV are also upset that they are being unfairly charged for terminating their service. Much like the cell phone companies, DirecTV is apparently using changes to customer contracts as a reason to extend those contracts, often without customer knowledge or authorization. Now, some customers are investigating a lawsuit against DirecTV, alleging they were improperly charged cancellation fees [READ MORE]

Consumers have had enough with DirecTV

Bend, OR: Many consumers are saying they have had it with DirecTV for a number of reasons. One of those reasons is the termination fees that they must pay for cancelling a service that is not working well for them. One consumer in Massachusetts complained to the Massachusetts Attorney General when he was forced to pay $162.50 in termination fees after he had nothing but trouble with his service [READ MORE]