Six Hundred Dollars in Early Termination Fees
Many customers who complain that they were charged early termination fees for canceling their cell phone contracts say they were not aware that they could be charged those fees. Others say that they had no idea their phone was still under contract. [
MORE: CELL PHONE TERMINATION FEES]
Early Termination Fees: "Sprint Destroyed My Trust"
Many cell phone customers are learning even if they have been with the same carrier for years, they may still be charged an early termination fee for canceling their service. Thomas H. says he canceled his service because his life depended on his cell phone and his coverage was not dependable. Despite that, he was charged $600 in early termination fees. [
MORE: CELL PHONE TERMINATION FEES]
Cell Phone Early Termination Fees "Ridiculous"
Gloria M. would like cell phone companies like Sprint to change their policies regarding early termination fees. She knew an early termination fee would be charged if she canceled her contract, but the amount charged for a termination fee was high and Gloria says Sprint took that money out of her account without her authorization. [
MORE: TERMINATION FEES RIDICULOUS]
Cell Phone Termination Fees:"You Want To Pull Your Hair Out"
Douglas M. says that he has finally resolved his complaints with Sprint, but it took a long time, many phone calls and two complaints to the Better Business Bureau before his early termination fees were dropped. He had been with Sprint for many years when his problems started in 2005 and says that he never actually authorized a new plan with his cell phone provider. [
MORE: CELL TERMINATION FEES]
Cell Phone Termination Fees:"A Lot of Money"

Karen C. (not her real name) says she did everything that Sprint customer service representatives told her to do. She says she was even told that when she moved, she would not be charged an early termination fee. However, she was charged a fee of $1,000, and she says every time she phones Sprint, she speaks to a new customer service representative, who gives her different answers to her questions. [
MORE: CELL TERMINATION FEES TOO HIGH]
Cell Phone Termination Fees: "Don't Give Them the Money"

Like many other cell phone customers, Charles G. thought his contract had expired and become month-to-month when he decided to cancel his service. He had his two year contract with Sprint for three and a half years and had not made any changes to either his phone or his plan. So, he naturally assumed that he could now cancel his contract at any time without paying cell phone early termination fees. [
MORE: DON'T PAY CELL TERMINATION FEES]
Early Termination Fees: Contracts Inadvertently Extended
Despite company promises about prorating cell phone early termination fees, many consumers still report that they are being charged outrageous fees for canceling contracts that they thought had already expired. [
MORE: CELL PHONE CONTRACTS EXTENDED]
Consumer groups testify before a House Subcommittee

Consumer groups testified in July before the U.S. House of Representatives Subcommittee on Telecommunications and the Internet to speak out against the industry's most abusive practices - "excessive early termination fees, hobbling mobile phone features, and locking out competitive applications." [
MORE: UNFAIR TERMINATION FEES]
Sprint PCS Cell Phone Services

This new contract, which the writer claims was never agreed to, is $35 for 300 any-time minutes and unlimited nights and weekends. It also comes with an early termination fee of $200.00. The customer says he has never agreed to a new contract with Sprint. "I have been using Sprint PCS for three or more years," he writes. "And the initial contract has expired a long time ago and I do not intend to have any contract to get myself trapped." [
MORE: SPRINT CONTRACT TERMINATION]
Cell Phone Termination Fees - New Legislation Proposed
When Jon Ross signed a contract for his cell phones in the spring of 2006, he didn't know that, in less than three months, he would have to pay $400 in early termination fees to cancel his contract, even though it was canceled because of poor cell phone service. [
MORE: LEGISLATION FOR TERMINATION FEES]
Cell Phone Termination Fees Outrageous
"It's exasperating, being on a business call for 45 seconds and realizing that you have no service," Ric says. "And I was in my home. I wasn't roaming, I wasn't wandering around. It's really exasperating." [
MORE: KUGEL SURGERY GONE WRONG]
Cingular cell phones out of home range
After moving from one Atlanta suburb to another, Frank discovered a 'dead spot' in his home. This supposed dead spot occurred even though a map showed that the home was within Cingular coverage area. [
MORE: CINGULAR TERMINATION FEES]
Getting less than you pay for with Verizon Wireless

"I've probably spent at least forty hours on the phone with customer service trying to fix mistakes they've made but I've been charged for," he complains. "And I'm still being ripped off. I guess I have to see my contract out or pay the early termination fee for me and my wife to get out of it." [
MORE: KUGEL MESH HEALTH COMPROMISE]