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$1.8M Settlement Reached in Neutrogena Naturals Class Action Lawsuit


This is a settlement for the lawsuit.

New York, NY: A $1.8 million settlement has been agreed in the consumer fraud class action facing Neutrogena Corp. If approved, consumers who purchased Neutrogena Naturals products may be eligible for a refund up to $10 per person.

The lawsuit, entitled Stephenson v. Neutrogena Corp, Case No. 12-cv-00426, in the U.S. District Court for the Northern District of California, alleges the Neutrogena Naturals products were deceptively advertised. Specifically, the lawsuit claims that six of Neutrogena' "natural"cleansers and moisturizers contain synthetic ingredients like petrochemicals, sodium benzoate, propylene glycol, glycerine and other unnatural components, in contradiction of marketing claims that the products are "natural".

The lawsuit states that marketing claims concerning Neutrogena Naturals specify the products contain "no harsh chemical sulfates, parabens, petrochemicals, dyes [or] phthalates." According to the lawsuit, Neutrogena' website also contains similar claims, describing the products as "pure, natural skin care"that promise "real results."

As part of the settlement terms, Neutrogena must pay $1.8 million in class compensation and attorneys' fees, and change the labeling and packaging of its products.

Consumers who purchased Neutrogena Naturals Purifying Facial Cleanser, Purifying Pore Scrub, Face & Body Bar, and Fresh Cleansing + Makeup Remover since January 2011 will be eligible for $1 per purchase. Consumers who purchased the company's Multi-Vitamin Nourishing Moisturizer or Multi-Vitamin Nourishing Night Cream during the same time frame can recover $2 each. Compensation is capped at $10 per customer.

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Published on Dec-31-12


READER COMMENTS

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I purchased the Neutrogena Naturals Purifying Facewash, I used the facewash Wednesday morning 1/2 l/19 by 3pm I had to leave work because my eyes and face continually keep swelling. I took some medicine trying to counteract the bad reaction woke up the next day not able to open my eyes and not able to see. I then proceeded with going to Forsyth Medical in Kernersville to try and get relief from the pain and swelling. The swelling is slow subsiding but I still have chemical burns to my eyes and face. I was also put out of work with a return date of Monday so not only am I dealing with the repercussions of this product I am losing my wages to live also a medical bill that I will have to pay out of pocket in full. . Please let me know what I can do, I have paperwork from the hospital and a picture of my swollen eyes and face.

If you need any further information please let me know.

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