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GameStop Settles Fraud Class Action in California


This is a settlement for the lawsuit.

San Francisco, CA: A settlement has been reached in the consumer fraud class action lawsuit against GameStop. The lawsuit alleges the retailer engaged in "deceptive and misleading practices" with its used game sales and paid downloadable content.

Filed two years ago, by James Collins of California, the suit claims GameStop sells used copies of games that require users to purchase downloadable content for features, even though the packaging for those games advertise that content as free.

According to the lawsuit, several games include one-time-use codes for consumers to download free content, but they require users to purchase that same content if the code has been redeemed, as is the case for many used copies of games. "As a result of GameStop's deceptive and misleading practices, consumers who purchase used games from GameStop unknowingly find that they must pay an additional fee to access the full game they thought they purchased," the lawsuit states.

According to the terms of the settlement, for the next two years GameStop must post online warnings and in-store signs (in California, where the lawsuit was filed) next to used games to remind consumers that certain downloadable content may require an additional purchase.

Consumers in California who have purchased a qualifying used game and are enrolled in GameStop's PowerUp Rewards Program may be able to recover the $15 they might have paid for downloadable content. Also, they could be eligible to receive a $10 check and a $5 coupon. Non-PowerUp Rewards members can receive a $5 check and a $10 coupon.

This settlement only applies to California customers.

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Published on Apr-10-12


READER COMMENTS

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I bought gift cards through GameStop.com for Playstation Store digitial store codes. Those codes did not work. They have been giving me the run around in terms of a refund and now they have said that they cannot do it! It was for $60! Please help!

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