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Whirlpool Side-by-Side Refrigerators

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Little Rock, ARA class action lawsuit has been filed against Whirlpool Corporation: Paula Rush et al, filed in the United States District Court for the Western District of Arkansas, Case No. 07-2066 claiming that Whirlpool knew, or should have known, that the side-by-side refrigerators were defective in design, were not fit for their ordinary or intended use, and did not perform in accordance with their advertisements or warranties.

Whirlpool defective refrigeratorsThe plaintiffs allege that the ice machines in the refrigerators didn't work and the temperature controls fluctuated, causing flooding and water and property damage to their homes. The suit further alleges that Whirlpool knew of the defective design.

To date, Whirlpool has not recognized consumer requests to repair or replace the defective product, nor has it planned to reimburse customers for damages when the refrigerators are outside the warranty period.

The class action lawsuit is seeking $5 million, exclusive of interest and costs.

Whirlpool Corporation is based in Benton Harbor, Michigan. It designed, tested, marketed, warranted and sold the refrigerators in Arkansas, California, Maryland and throughout the U.S.

Diane Perry of California purchased a Kitchen Aid Refrigerator, Model Number KSRS25ILSS. Paula Rush of Maryland is the owner of a Whirlpool Refrigerator, Model Number GS6SHEXNTOO.

The suit makes claims on behalf of all persons in the United States who purchased a side-by-side refrigerator manufactured by Whirlpool since 2000 and sold under the Whirlpool, Kitchen Aid and Roper brand names. If you have a defective side-by-side refrigerator from one of these brands, you may want to file a complaint - it is in your best interest to file sooner than later.

Further information about the Whirlpool Side-by-Side Refrigerators

READ MORE ABOUT Defective Products

READER COMMENTS

Posted by

on
The ice maker just caught fire in my father’s 5 year old Whirlpool side by side refrigerator freezer. We were lucky. We were home and smelled the fire soon after the fire started. The inside of the freezer is a charred sooty smelly mess.

Posted by

on
Wondering what the status of this is and how I get involved.
4 year old fridge
Always noisy
ice quits working
fan breaks
fridge freezes up and I have to unplug to defrost every few months.

Posted by

on
Wondering what the status of this is and how I get involved.
4 year old fridge
Always noisy
ice quits working
fan breaks
fridge freezes up and I have to unplug to defrost every few months.

Posted by

on
I have a 4 year old Whirlpool Side by Side with water and ice dispenser that has had nothing but problems. On delivery day we received a defective door handle and the store where we purchased it had to go back and get their floor model handle until a new one came in. We paid $1400 for the fridge and there was a $100 rebate. I misplaced the paperwork and contacted them and admitted that it was my fault that we were a little bit late. I submitted the rebate and of course they declined it. They said that there was nothing they could do about it. They weren't even willing to make an adjustment even after I took responsibility. They sure were quick to scarf up my money though. I'm human....things happen. Then shortly after that, both our doors rusted. Instead of getting a new fridge, Whirlpool decided to replace both doors. What a hassle for the men that had to replace them. Next....our water line leaked all over our floor and flooded underneath. Of course we had to replace that with a top of the line water line. Then the icemaker would work only when it wanted to. It didn't seem to want to work very often. Then ALL of my drawer fronts broke off....one by one. They are all currently taped with white duct tape. Now, I have insulation oozing out both inside corners of my fridge right where the doors meet. It's unreal. I've never seen anything like it. I have contacted whirlpool on several occasions and they always seem to say...."Sorry....that's not covered....it's out of warranty!" Well...I think the refrigerator is made very poorly. They make it very difficult to reach them. If I try to send an email....it always seems to be impossible. I'm so aggravated!

Posted by

on
Cheap materials and poorly designed water line that is part of the water filter system failed and flooded my house. Seems that every repairman in town knows about the very spot it always breaks at. Whirlpool reps. said this is the first they have ever heard of this problem.
I spoke to Fox Appliance parts in Georgia and this cheap water line is a "HIGH VOLUME' part.

Posted by

on
My icemaker caught fire and burned up frozen food and sooted the entire refrigerator and freezer. It's a side by side whirlpool bought from Sears. Now what? it is un-repairable.

Posted by

on
My 3 month old Whirlpool refrigerator has numerous issues: rusty doors, ice maker shuts off when freezer door is opened and interior drawers fall out when opened. Issues reported more than a month ago. Whirlpool claims the 1 year warranty only covers function. Cosmetic items as above are only covered for 30 days. I have since found many similar reports on line.

Posted by

on
we had just paid a man to come over and push a reset button on the back of our fridge it cost over 100 dollars . now my friend has the same problem with hers and she has a grandchild living with her who needs food . we live in florida and food spoils quick . so please whirlpool wheres the the switch. cant afford the 100 dollars to push a button.

Posted by

on
I have a Gold Series refrig and the problems still exist. The freezer is defective and ice forms at the bottom of the freezer. Water eventually pours out of the bottom and floods the kitchen floor. My floor is warping from this damage. Whirlpool will not stand by the problem because this defect became apparent 3 months outside of the 1 year warranty. They need to be sued again to get these parts fixed!

Posted by

on
Water need to put new floor in now

Posted by

on
Water need to put new floor in now

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