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Auto-Renewal Program Legal News Articles & Interviews

Time for Consumers to Litigate Against the Autorenewal Clause, Lawyer Says

Time for Consumers to Litigate Against the Autorenewal Clause, Lawyer Says November 25, 2017. By Brenda Craig.
Los Angeles, CA: Not a week goes by that attorney Francis (Casey) Flynn doesn’t get up to ten phone calls from irate consumers complaining about an autorenewal clause for some product or service they purchased and then find they can’t get rid of it no matter how hard they try.
Read [ Time for Consumers to Litigate Against the Autorenewal Clause, Lawyer Says ]

No Need to “Renew” Their Angst: Auto-Renewal Plaintiffs Remain Vigilant

No Need to “Renew” Their Angst: Auto-Renewal Plaintiffs Remain Vigilant February 11, 2016. By Gordon Gibb.
San Diego, CA: Promoters of automatic renewals tout the convenience of ensuring continued service for busy consumers who otherwise might forget to renew a valued service on their own. Critics, however, counter that service providers are taking advantage of technology and online commerce to milk additional revenues from unsuspecting consumers. Little wonder many turn to an Auto-Renewal lawsuit.
Read [ No Need to “Renew” Their Angst: Auto-Renewal Plaintiffs Remain Vigilant ]

Automatic Renewals Are a Runaway Freight Train, but Lawsuits Are Fighting Back

Automatic Renewals Are a Runaway Freight Train, but Lawsuits Are Fighting Back January 30, 2016. By Gordon Gibb.
Sacramento, CA: The passage of California’s automatic-renewal law in 2010 and the rise in class-action lawsuits that have resulted is indicative of a transition by an increasing number of retailers and service providers to a model that was once the bastion of the magazine industry. And while service providers appear to finally be getting the message that terms need to be communicated to the consumer in a clear and conspicuous manner, more and more consumers are turning to the courts and filing a California Auto-Renewal Lawsuit after getting dinged with charges of which they were unaware of or never agreed to, or so it is alleged.
Read [ Automatic Renewals Are a Runaway Freight Train, but Lawsuits Are Fighting Back ]

Auto-Renewal Lawsuits on the Rise

Auto-Renewal Lawsuits on the Rise January 17, 2016. By Gordon Gibb.
Los Angeles, CA: They are easily the bane of every consumer: the automatic or auto-renewal program. Originally intended in the most optimistic terms as a convenience for the consumer, reality has suggested otherwise with scores of consumers hit with charges for goods or services they didn’t want, had understood to be a one-time-only purchase, or were not properly informed of opt-out terms in a clear and concise manner. The problem has left many a consumer filing an Auto-Renewal Lawsuit.
Read [ Auto-Renewal Lawsuits on the Rise ]

Norton Overpayments Amount to Double Billing

November 12, 2007. By Jane Mundy.
Seattle, WA It's ironic that Norton Internet Security software is far from secure when it comes to charging the consumer. Cheryl Rider (not her real name) was charged twice on her credit card for a Norton Internet Security subscription. "I thought I had to pay Symantec again because this pop-up kept on appearing on my screen, warning me that Norton Internet Security would be taken off if I don't renew."
Read [ Norton Overpayments Amount to Double Billing ]


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