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Kohl's Facing Allegations of TCPA Violations
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Santa Clara, CA: Kohl’s department store is facing allegations that it violates the Telephone Consumer Protection Act (TCPA) by using an automatic-capable dialer to send unsolicited text messages to plaintiffs and consumers nationwide, even after consumers have withdrawn their consent.
According to a complaint made against Kohl’s, in 2016 a customer in Ocean County, NJ, consented to receive automated commercial text messages from Kohl’s, which Kohl’s subsequently sent using an “automatic telephone dialing system.” Later, the plaintiff withdrew her consent to receive further texts, and notified Kohl’s to stop sending her commercial text messages. She notified them multiple times. However, Kohl’s refused to stop sending her texts, claiming that the only way that she could withdraw her consent to receive unwanted texts was to text “STOP.”
Kohl’s allegedly, has sent millions of unwanted text messages to consumers after claiming that there is only one way in which consumers can withdraw consent to receive such messages.
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Published on May-31-17
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I was a Kohls member and also asked them repeatedly to stop sending me text messages about sales etc. but to no avail. Finally cut ties with the company yet I STILL receive the text messages to this very day. They just wont stop.
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