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Pilot Flying J Facing Class Action over Credit Card Holds

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Santa Clara, CA: Pilot Corporation and Pilot Travel Center LLC, doing business as Pilot Flying J, is facing an unfair business practices class action lawsuit over allegations that it places holds on consumers' credit cards without their knowledge.

Filed by Dorene Ivy, individually and for all others similarly situated, the lawsuit contends that when Ivy swiped her American Express Card at a "pay-at-the-pump" machine at a Pilot Travel Center in Ocala, as her card was being authorized, Pilot was dictating the amount of a hold on her American Express accounts for a much larger sum than the amount of her purchase.

Further, Ivy claims that Pilot exerts the credit holds to secure full payment for fuel purchases using American Express cards but the consumer has no knowledge of and has not consented to these holds, which are routinely greater than the total cost of the fuel actually purchased.

The suit claims deceptive and unfair trade practices acts in several states, breach of implied-in-fact contract, breach of implied-in-law contract/unjust enrichment and fraudulent concealment.

Ivy and others in the class are represented by attorney Philip N. Hammersley of Norton Hammersley Lopez & Skokos in Sarasota, Florida, Gordon Ball in Knoxville, Tennessee, and Thomas C. Jessee of Jessee & Jessee in Johnson City, Tennessee. The suit is US District Court for the Middle District of Florida Ocala Division Case number 5:16-CV-00123-MMH-PRL

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Reader Comments

Posted by

on
Who here takes the time to read the fine print before pumping gas? This is what Flying J is counting on.
They know it is dishonest yet they continue to do it. I talked to the manger 10 min after they put a 150$ hold on my card for $33 worth of gas. He would not look me in the eye, he told me to call my bank. I called my bank & they said Flying J would have to send a reversal to release the hold.
Now who is telling the truth & who is fudging the truth
Both Visa & Flying J are at fault.

Posted by

on
On each pump it clearly states there may be a 150$ hold on the account, these are the pumps that flying j puurchase through a vendor, this lawsuit holds no ground, will be dismissed

Posted by

on
I'm not sure if this has happened to me, but I get gas at the flying j in peculiar mo...

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