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LAWSUITS NEWS & LEGAL INFORMATION

Dimplex Recalls Remote Control Kits for Electric Fireplaces, Stoves


Washington, DC: About 700,000 remote control kits for electric fireplaces and stoves imported by Dimplex, are being recalled because the plug-in wall unit can overheat, posing a fire and burn hazard to consumers.

So far, Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.

The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.

The product was sold at mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.

MAR-16-10: Remote Control Kits for Electric Fireplaces and Stoves Recalled by Dimplex North America Due to Fire and Burn Hazards [CPSC: RECALLS]

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Published on Mar-16-10


READER COMMENTS

Posted by

on
My symphony electric furnace with the heater element has stopped fresponding to the remote control signal. I understand that there is a recall on this 47-1001 unit and I would like to take advantage of it.

Thank you,
Paul

Posted by

on
I am assisting in the purchase of a property that has a dimplex electric fireplace and a remote #47-1001. I am not able to get the fireplace to turn on and can not get the fireplace to sync with the remote or perhaps there is an issue with the remote as well. Who do i contact to determine the cause of the fireplace not working and/or remote and how do we get it repaired or replaced if the issue is part of this recall?

Posted by

on
I posted previously. I found the problem to my remote. I took the back off of the reciever and where the fireplace plugs into it, it's melting. Obviously overheated and burnt out something on the circuit board. If there are replacements why are they not posted on this site?

Posted by

on
I have a remote Model 47-1001. It has quit working. I read about the recall. Coud I please get a replacement for this remote? Is there a remote that replaces this model?

Posted by

on
I have two remotes 47-1010-R & controllers. How do I get those replaced. Both began to melt over 6 years ago and stopped working.
Only small damage caused!
My daughter also bought one and she mentioned hers began to melt and she did not notice it until late one evening. When she smelled something, it was then melting. Her an dhe rchildren and husband fell asleep with the fireplace on an noticed the acrid smell through through the night.
I request that the control & receivers be immediately replaced with safe units or the complete fireplaces be replaced. I just noticed this recall a few minutes ago as I was advised by my son who is a doctor and lawyer.
Thank you,

Posted by

on
I am looking for replacement on the Dimplex wireless remote switch. Husband noticed the unit is melted/burned and while I was looking for replacement saw the recall. Can this be replaced and how?

Posted by

on
I have a simplex remote looking for replacement

Posted by

on
My 47-1010-R clearly overheated and melted around the plug. Does Dimplex offer a replacement?

Posted by

on
I have three 47-1010-R remotes that were replced under a previous recall. The three replacements have also all failed in less than 6 months. Time for Dimplex to find a remote that does the job and get the junk replaced.

Posted by

on
I have a electric fireplace with heater and remote model #47-1001. The remote has quit working and I am searching for a replacement. I ran across the recall on these remotes and would like to get a replacement.

Posted by

on
I have a electric fireplace with heater. The remote model #47-1001 quit working and I am searching for a replacement. I ran across the recall on these remotes and would like to get a replacement.

Posted by

on
Sir: We have one of the model 47-1001 electric fireplace units in our living room. The remote has gone out; however, the fireplace when turned on for heat has always made a very load noise. Since there is a recall on these units, who do I contact for replacement either of the remote or the entire unit? Gas World in Murfreesboro, TN was the installers about 10 years ago.

Posted by

on
We purchased a used model no. 47-1010R recently. This week the Wireless remote switch stopped working. Where do I get a replacement?

Posted by

on
I have unit in house I just purchased about year ago and didn't use the fireplace much until this year and this model 47-1001 start smoking and making a Bad noise and I did some research and found out this product has been recalled. Can I still get replacement switch for this?

Posted by

on
I have a 47-1010R model that has gone out. How do I get replacement for this?
Thanks

Posted by

on
My wife & I purchased a home 6 months ago. We have a electric fireplace with heater. The remote model #47-1001 doesn't work and were searching for a replacement when I ran across the recall on these remotes. How can we get a replacement for this?

Posted by

on
I purchased a home that has this remote model. How do I get a replacement for the receiver and remote?

Posted by

on
12/11/15


Is there a replacement model for the 47-1001, & if so , from whom & the contacts telephone number.

Posted by

on
I own model # 47-1001. Can I still get the fix for this stove. I live in Canada so might there be an address or phone # to a contact for this?

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