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Defective Products May Cause Serious Personal Injury

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Newark, NJYou can see the advertisements on television all the time—women running their fingers through their hair, happy because they have dyed their hair to a "brilliant" color. But what happens if the hair dye is a defective product? After all, hair dye contains chemicals that come in close contact not only with your scalp, but with your eyes, nose and mouth, creating the potential for a serious personal injury. Some women say they suffered severe burns after using hair products, including dyes and relaxers.

Hair DyeAlice, from New York, writes that she suffered serious injury within an hour of coloring her hair. Her injuries included, "Scalp burns, blotches on [my] face, scabs on [my] scalp, severe burning, incessant itching, facial burns [and] scalp sores."

Problems with hair dyes are not new but they can be traumatic. Joyce, from Indiana, writes, "Upon dying [my] hair, the scalp was burnt and bleeding, and the face, eyes and neck swelled up." Furthermore, she writes that she suffered burns on her neck and shoulders, her eyes swelled shut and blood coming from her scalp, resulting in 2 trips to the ER.

According to the FDA, some problems reported from hair dyes include hair loss, burning, redness, itchy or raw skin, swelling in the face and trouble breathing. Sometimes, the issue is an allergic reaction, and the FDA warns that such a reaction can occur even after years of using a hair dye product.

Some lawsuits have been filed against hair dye makers, alleging their product caused women to permanently lose their hair. In 2006, a lawsuit was filed against Procter & Gamble, alleging that Clairol "Nice 'n Easy" hair dye left the plaintiff with chemical burns on her scalp and caused her hair to fall out.

Hair dye chemical burns do not just happen at home. In fact, lawsuits have been filed against salons alleging that clients suffered chemical burns during hair dye treatments. In 2008, a woman filed a $12,000 lawsuit, alleging she suffered a severe chemical burn to her scalp. Her lawsuit seeks expenses for medical care as well as damages for physical and mental pain and suffering.

In fact, any chemicals around the scalp and face can cause damage, not just hair dyes. Some women use hair relaxers, to straighten their hair. Unfortunately, this can also result in injury as one woman found out. Cloria writes that after putting the relaxer on her hair, her head became hot. She had used the product before and says she had never experienced this. "My hair started coming out, I was devastated."

An article in the FDA's Consumer magazine notes that hair straighteners and hair dyes are among the agency's Office of Cosmetics and Colors top consumer complaint areas. Although some complaints are caused by misuse of the product, others may be related to the product itself, and reactions vary from hair breakage to emergency room visits. According to the FDA article, there have been cases where products were labeled as "chemical free" when they actually contained ingredients that most people would consider "chemicals." In those cases, the products were eventually removed from the market or had their labels changed.

Chemical burns can be incredibly painful and can have severe consequences for victims. They can take a long time to heal, putting patients at risk for infections. The recovery can be expensive, requiring various medicines, including steroids, to heal the burns and creams to stop the pain. Of course, there is also the emotional impact associated with such chemical burns. The scarring of the head and face can be emotionally traumatic for a person, leading to depression and anxiety.

In cases where a defective product has caused personal injury, it is possible to file a lawsuit to hold the company accountable for putting a defective product on the market.

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READER COMMENTS

Posted by

on
I just got back from the ER after using a black hair dye sold by a company called 4towish.com, they sent me a product made by another company called SEVICH. I bought it because they said it was all natural, supposedly. 7 hours after applying the shampoo that I put on for five minutes as directed my scalp began to itch, burn and ooze, 20 hours later, the following morning very early am I was awakened by pain in my face and couldn't hear very well. My head had blown up like a basketball and was oozing yellow liquid all over the place. I was rushed to the ER and they immediately gave me some intravenous medicine. If you are dealing with these companies please add me to your list. I don't understand how they are able to sell this product. I have photos and a hospital report.

Posted by

on
xxxxx@yahoo.com .... I bought Garnier Hair colour in March 2019 and my hair started coming out excessively while rinsing the product. Still losing excessive hair days afterwards.

Posted by

on
I DYED MY HAIR MID DECEMBER 2018 . 24 HRS AFTER I BEGAN HAVE FCIAL SWELLING AND AN OOZING INFECTION ON MY SCALP. I WENT TO THE ER AND HOSPITALIZED FOR A SYSTEMIC ALLERGIC REACTION, STAPH IN MY SCALP AND SEPTICEMIA. I HAD TO HAVE MY SCALP CUT AWAY AND A MONTH OF DAILY HOME CARE FOR MY GAPING 2 CM LONG 1 1/2 CM DEEP WOUND. I AM NOW BALD ON TOP OF MY HEAD AND WEAR A WIG. THANK YOU LOREAL GARNIER FRUCTIS!

Posted by

on
On July 4, 2018 I purchased a Creme of Nature perm relaxer . I put it in my hair the same day. The next day my scalp was very irritated I had lumps in my scalp on lump was about 2 inches long and about a half of an inch thickness. It’s been very sore it’s leaking some fluid from it every hour . My entire head keep itching badly and it’s very sore not to mention I keep getting terrible headaches.

Posted by

on
I decided to darken hair went to Wal-Mart and bought claroil natural instincts black hair dye.. nothing natural about this product it almost killed me I suffered 2nd degree chemical burns was in the er 15 times admitted for 2 days because I got a bad infection call cellutitis I was o
put on steroids pain killers burn cream nausea medicine medicated shampoo I was given surgical scrub for my head which worked really well..its been 2 months now I can't find a lawyer to represent me I've been through hell I have permanent scaring on my head my ears and my neck...this is bs the company should no get away with injuring people like this!!!

Posted by

on
I use one of the hair color products that stated it had no ammonia. My hair is natural no perms to cause additional burning. After using the hair color, my skin became irritated with a rash, small bumps, then swelling. My face transformed through out the week, went to the emergency doctor. My eyes closed from swelling, was given steroids, along with antibiotics and anti acid pills for my stomach. I am still recovering from the reactions to the chemical in the hair color. My head was swollen with fluid coming out, making my hair sticky, scalp sore and burning. Now I am dealing with the burning on my neck and chest from the rash. This is not joke, something is wrong with this product. It was my first and last time using it.

Posted by

on
Sally's ION semi-permanent hair dye states it contains no PPD or harsh chemicals to harm humans. Use of this product caused a serious and severe allergic reaction having 1/3 of upper face swell up to twice it's normal size, closed shut and swollen eyelids and red eye sockets below my cheekbones for 10 days. I looked like I had 2nd degree burns and had been through a boxing fight with Mohammed Ali. My allergist confirmed I also suffered a mild bout of anaphylactic breathing shock not to mention to having to take prescribed steroids and antibiotics for 2 weeks. My face was not my own and I suffered terrible physical deforement. I am seriously considering entering a class action law suit against Sally's for false representation, false claims and a product that can cause severe harmful consequences.

Posted by

on
I'm freaking I just bought clairol natural instincts and it's caused my hair to fall out. I used it and followed directions. When I went to rinse my hair my hair was falling out like crazy. I'm praying this conditioning treatment will help. My hair has been doing so good I want to cry inside.

Posted by

on
Yesterday I had bought the Clairol hair dye to make my hair lighter. As soon as I started to apply the hair dye my scalp started burning and I thought okay that's normal it was a slight burn within a matter of minutes my head was on fire so I immediately got a shower and as soon as the water hit my head I was in so much intense pain it was unreal I now have scabs and oozing liquid over my head. My hair is matted to my head in spots due to the liquid. My head hurts. I had this intense headache. My hair hurts just to move it. I couldnt lay down. And it litteraly scabs and spots all ober my head.

Posted by

on
My is name is Shirley T. Mims, I am 71 and I have been using hair dye for as long as I can remember especially the ones mention here in this article. I have never experienced any of the problems others have, but I can't say it didn't happen, if doing your hair at home the most important thing is to read the directions first, maybe more than once to get an understanding before using it, and always check the date before using any product. WE can't blame the company for our mistakes, in any case it could have been left too long. Now if we have done everything that the instructions said, and still got hair, scalp, and face damage then yes you have a lawsuit against the company, and if you went to the salon, you can sue the salon.

Posted by

on
I switched to Nice and Easy about 3 months ago and have experienced hair thinning and loss. I called the company today as I have an unopened box that I offered to return. They are refunding me $13!!! My hair is to the middle of my back and beautiful. This company sucks!!

Posted by

on
I used L'Oreal and wound up in the emergency room with chemical burns to my lungs. I almost passed out and it hurt to breath for days. I looked up Loreal and heard a story about a woman who went into a coma from the product. This is not safe!

Posted by

on
I contacted a company for my sister in law she just bought a facial cleaner and used it 3 days ago immediately her face started burning she jumped in shower and washed it off I made contact with company via met about this tonight one woman from.company callw her and literally blamed her for these burns she asked well did you wash your face first of course she said no for one thing it never stated she had too and literally said well that's why your skin burned for one as I emailed the woman since she emailed me back after she called sister in law I told her it's totally stupid if you simply go to the bathroom and wash your face with soap and water a duh there would be no need to buy a facial cleaner to being with in the first place women buy it as I guess soap dosent always clean their skin as they like it and possibly leaves it not as clean as cleaner just as people with acne so this company literally just blamed her instead of their product initially woman said have her go to doctor like it was nothing I emailed and said well who's going to pay the doctor bills and possibly meds that may be needed also my sister in law works in the operating room in a hospital since then their concern is her possible getting an infection in her face so she has had to do paper work and not allowed to be in the or the burns got worse since Saturday looks almost like it's infected at one area pretty sad they make it like her fault supposed investigation with their insurance department but I know how that will go (no where) as blame will be placed on her

Posted by

on
I used niceneasy foam it was on sale and I had a coupon. I used this product once before couple years ago. I used it everything was fine until I tried to rinse it out. It wouldn't come off my scalp. The water ran clear so I got out of the shower. When I looked in the mirror I saw a brown scalp I got back in the shower and scrubbed again. The water was still clear. Still would not come out even after three washing's with shampoo. So after one week my hair started falling out more than usual. My hair has always been so thick and full. Now its so flat and half of what I used to have. I emailed Clairol they said blllaaa blllaa blaa here's your money back and a coupon. What the heck. I will never use that again. What can I do about this. If my hair does not stop falling out. I will have to wear a partial wig on top. Wow this is not fair.

Posted by

on
Denise I had the same problem I thought that I was going to die. I saw a dermatologist she save my life. Dr. Kubinne Kim at Evanston Hospital. I called Ms. Clairol they offered me $200 to help my situation.... What a insult! The is a chemical I dark hair colors the will literally kill you.

Posted by

on
I dyed my hair with L'Oreal Paris hair dye I received a chemical burn on my scalp , neck ears are still oozing liquids having itching burning sensation needless to say I have bad pain even in my head .

Posted by

on
I had my hair colored at a salon over 2 months ago just I had done many times before, but the stylist decided to use a "different" brand at this visit. She did NOT do the recommended 15 minute patch test to be sure it was safe for me. Right after she applied the color my scalp began to feel strange and then to burn badly. I quickly alerted her and she looked terrified, then began to shampoo my hair. The burning didn't stop and now, 2 months later my scalp continues to hurt and burn. I am also losing my hair at a rapid rate and the pain never stops. I have little bumps all over my head and down my neck. I have not been able to find a shampoo that doesn't burn or irritate my scalp since the chemical burn.
I have been to the doctor numerous times and have been placed on steroids and other drugs. My hair is so dry it feels and looks like straw and I fear I will go bald. The sad thing is, my husband and I were planning to have a baby and now I cannot become pregnant due to the danger of the drugs I have been placed on.
Could someone please offer me advice as to what I should do? Should I take legal action against the salon, as they have done NOTHING to help me....not even a refund? I have been out hundreds of dollars and am only 2 months into this? I have become reclusive because I am ashamed of the way my hair looks and the burning is so severe.
Does anyone know of any treatment that will stop the intense burning and pain?

Posted by

on
My name is Brittany Boswell. I am 22 years old and hair dye products have ruined my hair and scalp. I started dying by hair dark a year and a half ago and then started experiencing terrible side effects. My scalp burning, a severe condition of itching and flakes appeared. My scalp was completely dry. So over the past year I have been to doctors and they have done a serious work up of blood work to see if this was caused by something internally. All the blood work was negative. 3 nights ago I dyed my hair and I woke up with an infected and inflammed scalp. I am on medication to control the infection and inflammation. My scalp burns and has fluids coming from it as well.

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