The 2.7 litre engine, extended warranty, failure of an internal bearing on the crankshaft - these are just a few of Chrysler's continual problems. Here are reports from three disgruntled consumers...
Jason Remson, from Peabody, MA bought a brand new Dodge Magnum 2005 last March. But on Christmas Eve, 2005, the car stopped running. He only had 20,000 miles on the odometer.
"The engine seized and I had someone tow the car into the dealership where I bought it. A sales person sent me to a mechanic but everyone was on Christmas vacation so I left it there for a few days. When someone finally looked at it, he told me there was no oil in the engine and I would have to pay $7,000 for a new one. But I had an extended warranty. I figured the warranty would cover anything that went wrong; it is part of the power train warranty that I paid extra money for."
But Chrysler said that Remson was not covered. On its [warranty]DaimlerChrysler (Dodge, Chrysler) covers the powertrain for "seven years from the date the vehicle has been in service or 70,000 miles on the odometer, to the first owner."
According to a report by [Warranty Week], DaimlerChrysler "continues to reduce its warranty expense from the disconcertingly above-5% level seen in early 2005."
The report estimates that close to $1.6 billion was paid out in warranty claims by Chrysler in the first and second quarters and "In terms of the percentage of sales spent on warranty claims, DaimlerChrysler is now at 4.4%, which is the lowest it's been since 2004."
These statistics can be interpreted in two ways:
(a) warranty claims have decreased
(b) the corporation isn't honoring its warranty claims.
Given the increasing amount of complaints, chances are it is (b).
Remson left his car at the dealership, "And it is going to stay there until I figure out what to do," he says. "Someone came [to the dealership] from Chrysler and said the oil engine filter was cracked. They needed a specialist to prove that was the problem.
"But I'm not the first person to have this problem. My mother sent me a link to a [website] and people there have been complaining about the exact same problem - that their 2.7 litre engine seized up.
"Now there is only one car in the household and this is interfering with work. It isn't fair that I have to pay to fix my car when it is Chrysler's fault. I'm hoping that something gets done. Someone needs to address this issue; nobody should have to go through this when they purchase a new car. That is why you pay the big bucks and buy extended warranties.
"Me and my Mom spoke to the people at Chrysler. I called the main office in Detroit and they told me that there was something wrong with my oil change schedule. My point is, even if I didn't change the oil, it still shouldn't have seized.
"It must be hard for those people at Chrysler to tell customers all day long that it is all their fault. I have always taken care of my vehicles. It is important to keep up with maintenance; I've had cars since I was 16 and always looked after them.
"In retrospect, I should have bought a used car. I just paid $25,000 for this car and now Chrysler wants me to pay more?
Just like Jason Remson's Dodge Magnum, Juliann Buckland, from Ann Arbor, MI had her 2.7 liter engine seize. She was driving a 2000 Dodge Intrepid.
"It happened one month ago," she says. "I got the oil changed every 3,000 miles; I bought the car through a third party and I have oil change records to prove that it was well maintained.
"But the engine died without any warning. I was driving to work and it started knocking, so I pulled over and the oil light came on. I had it towed to the mechanic and he told me that it wasn't worth fixing because if I put this same engine back in it, it could do the same thing again. The mechanic told me that he had the same problem with his own Chryslerengine!"
It only had 70,000 miles on the odometer. Buckland was quoted $2,500 for a new engine. But she is a single mother with two kids. She is in a bind: her job is 60 miles away and she can't take the bus to work. At the moment, she has to rely on friends and family to get to work and drive her kids to their after-school activities.
"I called Jasper Engines and they said they had a comparable engine but it would cost $4,200. If they can put a different engine in the car, why can't Chrysler?
"Then I called an auto technician at the local Chrysler dealership and he snickered, and told me that he had good deals on leases. I said if I was going to get another car it would be a Honda. He replied, I don't blame you!
"Maybe I can find a car for a few hundred dollars before I get fired. I had saved my money for a long time to get this car and I only had it for a few months.
"It is amazing that Chrysler can get away with this... I'd like to put flyers all over town, stick a sign in front of every dealership, saying "Don't buy a car with a 2.7litre engine." The next car I get, I'm going to do a lot of research.
"Where is Chrysler's ethics, integrity, pride in workmanship? It is unbelievable that it still makes these engines..."
Donna Nchekwube's 2003 Chrysler 300M had just over 102,000 miles when the engine suddenly stalled and the steering became virtually non-responsive.
"Fortunately, this did not happen in traffic. The car was well maintained and had just had a service; oil levels were correct. Our local mechanic listened to the engine and diagnosed an internal failure and sent it to the dealer. The dealer diagnosed the failure of an internal bearing on the crankshaft, requiring engine replacement with a rebuilt engine. The sudden failure was reported to both the company and the national highway safety regulation board, due to the sudden loss of ability to steer. The company denied being notified of any similar problems and is not planning a recall, but is referring our complaint to its engineering department for further study. We have driven this car at several times the mileage rate characteristic for drivers, so whether or not our experience is a harbinger of other problems is unknown."
DaimlerChrysler (Dodge, Chrysler) has a long history of defective vehicles and poor service, despite its claims of new quality standards. Clearly, it continues to deceive customers and doesn't honor its warranties. It puts consumers lives at risk by building unsafe vehicles.
If you would like a free case evaluation, please fill out this [form].
Posted by Charles R
I purchased a brand new 1999 Chrysler Concorde which was a beautiful, roomy, comfortable car. Sadly at just 3,000 miles the reverse gear on my Chrysler's transmission failed while I was backing out of my driveway. I had the transmission replaced under warranty. Then there was a myriad of electrical problems, A/C system mold issues, leather began to crack on top of rear seats after one year, rubber weather strips coming unglued around doors, all four power window motors failed and had to be replaced and constant front end allignment problems. All this on a car less than a year old! I also had the 2.7 liter V6 in my Concorde, but I had no issues with the engine because I sold my Chrysler in 2001 with just 17,000 miles. I completely lost all faith in that car. There was no way I could trust it. I also knew that I'd take a huge loss selling my Concorde a year and a half later, and I did. I also knew that I made a huge mistake buying a Chrysler. I think to myself now: who in their right mind would want a Chrylser product? I ended up purchasing a less expensive new 2003 Toyota Camry that served me extremely well going 220,000 miles with never a single issue. You can never go wrong with a Toyota.
Posted by Colleen Hensiak
I will never purchase a Chrysler product again. I have a 2011 Dodge Avenger I brought it in earlier this year (January 2016) with heating issues. It stopped blowing hot (or even warm air) on the passenger side. Come to find I had to replace the heater core and flush the system. It last all of 8mos before I started having the same issues. The repair shop sympathizes with me as they've seen this same issue the past few years with Dodge avengers and journeys. It's apparently a known design flaw by Chrysler. It however is not a safety issue so they don't want to concern themselves with it or care to take care of the issue. So after I've dropped $1200 in it in the past 8 mos (on top of payments) and am told the last time I took it in, the only thing they could do is really flush it out and put a suggested chemical by dodge to keep the sediment and crap from settling and clogging. The only other suggestion Dodge is giving at this time is to replace the radiator which may or may not solve the issue. That's another $1000 minimum. I'm a single mom working two jobs to stay afloat and I'm stuck in a car that the company obviously doesn't stand behind their products. I bought a fairly new used vehicle thinking I'd have a more reliable vehicle and less worries, however, I ended up with a money pit. Chrysler will lose in the end. I don't understand how a company can manage and run a successful business by producing shotty products and not offering some kind of resolution. Guess my kids and I will have to freeze through the winter and hope to make it until I can save enough to get myself a decent vehicle.
Posted by Susan carbagal
If you arent loaded with money and you have some whete to drive Dont Dont Buy a Chyrsler ughhhhhhhhhhhjh
Posted by Roy Hodges
I have a 2011 dodge ram 1500 and I was driving about 50 miles per hour when my etc light ( red light with lightning bolt through it) truck died and would crank but not start. I had it towed to dealer and they told me it's my timing chain and repair is $1,800 and I called dodge because it has 88,000 miles and Dodge told me they will not cover or do anything. I asked the service writer Jeff if he was sure that the valves weren't damaged since its a interference motor and he said the only way to tell is do the repair and try to start. And that's nuts..this will itself cause damage I love my dodge ram but after the way dodge treated my issue I would not recommend it to anyone and I'm a CAR DEALER (not that anyone cares) but I'm sick because I love this truck but I don't have 6000 to put a new long block..I seen they recalled all dodge chargers and challengers but why not my 2011 ram quadcab longhorn Beni 4x4 automatic???? Anyone?? They said my warranty expired in November of 2015 because of time not mileage..
Posted by Cheryl hathaway
I like everyone else here made the mistake of buying my first and last Chrysler product. I have a 2012 Dodge Avenger that I bought in July of 2012 paid roughly 20000 for and its been a money pit since I bought it . I have replaced brake pads 3 times, took to dealer 2 times for Windows, put 5 sets of tires on it at 800 dollars a pop,knob on AC is broken on one setting, and now check engine light comes on randomly it runs bad goes to 3 rpms then quickly goes to 2 rpms and barely goes 40 mph and radio goes crazy when this happens could happen in heavy traffic which is really dangerous, passenger headlight not working, driver back turn signal not working, passenger back turn signal not working, and brake light not working. So I contacted Chrysler what a joke they said take it to dealership pay 99 dollars to see what's wrong with it they will reimburse me 99 dollars when that's done and that's all they will do will not pay to have repairs done so now I'm paying for an expensive piece of $..t. To be a lawn ornament I will never buy or recommend dodge or Chrysler ever again huge mistake and extremely poor customer service I started calling them in November just got a call them today and they just don't care that they are screwing consumers thank Chrysler for nothing
Posted by Brian S.
I own a Chrysler 2006 PT Cruiser that has low mileage 47000 and my car broke down close enough to the Dealership to take a slow drive to get there a block away. Lucky me right? Not; I was told the PCM was bad and needs to be replaced. That was on July 12th. Apparently sense Chrysler stopped making the PT Cruiser they didn't have the PCM replacement anywhere in the country, its on a national backorder and maybe get a new PCM somewhere around Aug 14th or 15th. Leaving me stranded and my car held hostage at the Dublin Stoneridge for weeks. To make me feel better I was told that I was 1 or 2 on the list of people receiving the PCM. Its been such a burden in my life to have a great running car sit in a dust dirt parking lot. Everybody wins but me, I'm left with the $1,140.00 bill
Posted by Dallas Allen
I have a 2005 pt cruiser convertible it has a 2.4 turbo engine I bought it 10-4-2014 it had 114.000 miles about 3 weeks after I purchased it the engine light came on and wouldn't go off it kept coding the catalytic converter and the Pcm-Ecm the car was a mess all the electronic components worked when they wanted too and didn't work more often than they did the fan stopped working on heater and fresh air Cd Player would play about once a week engine would stall driving down the road and finiianilly the transmission stuck in second gear wouldn't shift (limo mode) I got computer replaced after having to pay for 2 b/c dealer purchased used one and it was bad then they ordered a new one but it was built in Mexico and wouldn't program so after 2nd week the dealer ordered another new Pcm and it was able to program about a month I started having some of same issues again I'm still getting the code P1604 and P1605 I have had to replace the motor mounts 2 times timing belt broke had to replace water pump and timing belt idler tensioner and cam shaft sensor oil sending unit 2 batteries and now my key has been stuck in the ignition for a couple of months it is a automatic transmission is shifting late car had tune up done car is idling really hard in park and nuteral I have used casto edge full synthec oil and changed oil every 4500 miles I have spent over 2300.00 on repairs not counting routine maintaince and purchase price in less than 14 months
Posted by Jennifer
08 dodge charger has radiator replaced then thermostat kept hearing coolant boiling although no smoke and temp gauge normal, seeing leaks under car, mechanic determined freeze plug bad once transmission removed he noticed the block was cracked, not to mention the multiple recalls that out me out of work for months, screw chrysler dodge
Posted by julie
I read about the problems with the Chrysler stalling with steering failure. I own a 2007 Chrysler Pacific and the same problem has occurred several times with me. I have called and taken the vehicle in to the Chrysler dealer and they cannot find anything wrong! This has occurred while driving in traffic, parking deck, etc. It is a serious safety concern and i cannot find anyone to listen to the concern. I have waited for a recall which has never happened. Any suggestions
Posted by dorcas
Chrysler vehicles are a piece a crap!!! The service they give is worse than CRAP!!!!!
Posted by Daniel Nelson
I had a 99 dodge ram 1500 I could have bought 3 by the time I got rid of it. Dashboard severely cracked heater 2 times A/C twice sucked up gas at 9 miles per gallon sometimes 12. Ate oil 4 catalytic converter tires and brakes especially the front ones cracked I beam frame made in Mexico. I never would have bought the thing if would have know that. Seats coming apart the bed of the truck was not aligned with the cab etc they should have to pay for they knew and what they knew was the a/c and heater not only needed to be repaired and replaced but that you had to pull the dash at $1700 a pop which did not help the cracking dash which they knew!!!!!!!!!!!!!!!
Posted by AJ
I purchased my 2006 Chrysler 300 SRT8, 7.1 Liter, used in 2008 with only one owner and less that 16K miles. Today, 9/18/15, I have 95K miles on it, have had it maintained and serviced, as recommended and they are telling me that I have internal engine problems and I need a new engine. For a car that cost me almost 30K I did NOT expect to be needing a new engine. We also have a Ford Taurus (03') with over 300K miles on the same engine....we take care of our cars and this is utter BULLSH*T. I am so frustrated and livid that I now own a lemon....it looks brand new, but it's crap. So dissapointed in Chrysler.
Posted by Betty
I have a 2006 town & country - my seat warmer cuts on and off at random. also, the buttons to adjust the seat settings randomly stop working. this issue has been ongoing with no permenant solution.
Posted by Catherine Davis
I bought a brand new Chrysler 300 with the added features of Navigation, DVD, back up camera, Uconnect, Heated Seats for 2013 in January at the end and in May 2013 only after three payments and $10,000. dollar down with only 5100 miles the entire front right wheel flew off my car with everything attached/rotor, break, control arm I mean everything. Wheels don't just come off if you have wheel locks and never had maintance done. Come to find out there was so much rust and corrosion under the car but the manufacture wouldn't take my complaint seriously. It costed over $11,500 to have the car fixed and I was driving when the incident occurred. I'm lucky that I wasn't hurt because there was no warning on the dashboard. I didn't even have breaks. The shop that fixed it did a crappie job and the car still has major issues. The electronics in the car like the radio changes on its own going over bumps and the back up camera fails to work at times. That is the least of the issues. The breaks shocks and rotors are a mess in February 2014 my car stalled out on the beltway and locked up in park causing me to get rear ended. The repair shop did a crappie job with those repairs yet again and the only reason I took my car to that shop was because it is owned by the chrysler dealer that I bought my car from and now I might have to pay an enormous amount to get everything fixed properly. I hate my car and think it's a lemon. No one should pay as much for a new car to only have more issues than it is worth. The inside of my trunk is rusty and my battery is leaking. I need four new tires already brakes and rotors on both sides of the front because of the horrible noise that my car makes it shimmys badly. The car should have been a total loss due to frame damage the second time but the first time had the car been repaired properly it would have been a total loss considering that it was closer to twelve grand for the entire first repair but nothing was corrected on the left side of the car leaving it unbalanced. I really feel cheated. I have pictures of all the corrosion under the car and from both incidents.
Posted by Weldon Morgan
The ignition system on my 2008 Chrysler 300 completely quit locking in drive. There was a recall on this in 2014 of which I never received any info. Found the recall on the internet. I contacted recall dept of Chrysler and was told to take it up with the service manager where I had it towed. The service manager contacted Chrysler and was told they would get back with him which they didn't. After all avenues were exhausted I ok'd the repairs and was out $900. of which Chrysler paid 0. This is the third and last Chrysler I will ever own. Beware if you own a 2008 300 Chrysler as when the ignition goes so does the control.
Posted by Dustin
Well. Let me add another .... Lol.... 2005 pacifica ! Engine mounts twice now needs a third, peddle problem not fixed yet. Cam and crank senors failed. Fixin one now but its stuck in the damn slot, serpantine went due to ac unit breaking loose from engine mount , that broke a few more things too!!! Ahh you know what never mind there is about dozen more but we all know one thing now DONT BUY CHRYSLER and tell anyone buying a car to avoid them. What the car bigwig has forgotten is the power of word of mouth and today in 2015. It travels at the speed of an electron. Keep buying American just not from these honorless bastards!! Peace my friends
Posted by emma dickens
my car stuck only 13000
Posted by elbert garner
my van ticking every since may of 2014 I,m back and forth still no repair done always telling me some difference engine losing power
Posted by Nancy Gurnee
Just to let people know I don't think the new fuel tank replacement is the fix. I still have stalling, bucking issues with the new tank. I think there is a bigger problem and Chyrsler probably knows it. Never will I buy Chyrsler again. Also you can never find a Chyrsler service department that can see past their nose.
Posted by Arlanda Williams
I'm the owner of a 2007 PT Cruiser Turbo Convertible. I purchased this vehicle just over a year ago. Thus far there has been over $1,000.00 in repairs. Recently white smoke began coming out of the tail pipe. I took my car to my mechanic who explained the TURBO blew out. Ironically, he had on his lot two other PT Cruisers like mine with the exact same problem. Now I'm told this repair will cost $1,200. At this rate I will spend more on repairs than the vehicle itself. Is there anyone else having this problem?
Posted by Anthony Andrillo
2013 Chrysler 300 Car has defect in paint. Dealer tried to repair and failed . Chrysler refuses to repair problem . Car was brought to my body shop and sees the defect. Now at 2800 miles the transmission has a shifting problem. I traded car in and lost a bundle . If you don't like someone have them buy a Chrysler.
Posted by Valerie hamilton
2006 Chrysler 300 48,000 miles stuck in park part cost 160.00 cost 160.00 labor why make such a cheap plastic part for aart on the car that's used multiple times in a day wouldn't a reputable company make better parts how much more could it cost to make a metal part for the Gera shift totally unacceptable for any auto chain not a way to make me a life time repeat customer companies do not take pride in your products any more
Posted by Karen Chargo
I am the owner of a 2008 chrysler T&C minivan we purchased it in May of 2008. I had purchased the extended VIP MAXCARE warranty, since we were having trouble from the 2nd week we owned the van. We had received the power-train inspection card in the mail 2 times once in 2012 and we brought our van in to have it done in August of 2012, they stated it was too early. Then we received another card in December of 2012. We again brought our van in to have the inspection on January 3, 2013. They did the inspection, but told us it was too early to put in the computer? Dealer notes state this. last month 2014 our transmission went in our van. I called to see if we can have it towed to have the transmission fixed. I was told that our MAXCARE plan was VOID!! Due to not having the power-train inspection? 3 weeks later I am still fighting Chrysler and I have no clue why? This is so wrong on so many levels I can not begin to explain the B.S. the wrong answers mixed messages, aggravation, rude customer agents and the list goes on. Now they tell me "if i could bring the van there (dealership) and if it was running we have no problem fixing your void status to good". so let me get this straight? I bring it in early, you do the inspection but since it is 60 days early its void, but if I bring it 1 year 2 months later you can place it back in to good standing? "If it was running" ? Bleep... What is wrong with this world? That does not make a bit of sense! I need some help and I do not know where to turn. I just want my transmission and the $3500 warranty I purchased.. Any help out here? Thank you in advance!
Posted by Jesse p
PUBLICpublished review 5/8/14
On the way back from Jacksonville Illinois my 2008 Chrysler van started to rev really high but would not accelerate ... I had to have it towed 100 miles from Bloomington Illinois to the dealer in shorewood, Illinois ... At the dealership I was informed two days later that the problem involved the transmission but that I had had my warranty coverage to the powertrain suspended because I had not brought in my van for a five year check up as required and I was asked to call chrysler to see if they could reinstate the warranty . I called to Chrysler and I was informed that I had been mailed out a reminder to have the check up done in late 2012 and that because I had not done do that there was nothing that they could do about the powertrain warranty . I examined the the woman from Chrysler that there were two problems that I had with this ... One I didn't live at the address that they had sent the information ... And two and more importantly that I have taken the van in at least once a year and that at no time was I ever informed that there needed to be a check up for the warranty to continue. Furthermore , in 2013 I had taken it twice and once was to have the transmission flushed so one would think that that would have been the opportune time to have the powertrain check up . Needless, to say none of this changed anyone's mind and now I have to purchase a new transmission out of my pocket. I have to believe that I am not the only one that has a lifetime wArranty that this has happened to . I feel cheated after having bought three new vans from Chrysler I will never buy anything from them again .class action lawsuit?
Posted by kim triana
this is my third time complaing about bayside chrysler on nortern blvd thet r the worse nasty staff i ever meet alot of people hates that places manager has no manners n respect for customers a few years ago i sues them n won n i am filing another complaint against them i have a jeep no marks dent so i bring my car in to get a new part i left it there one part my warranty pain then other i had to he told me one price with my dedutiable so i said fine then when i went to pick up my bottom passagner side smash in they said it happensall the time then they charge the rental to my credit they didnt hold it until return left car there few more days n marked up agin they wanted me to pay for part no way after whats been happening to my car they r now holding my truch n wont give back n took rental have nothing the man told me u r not getting back your truck unless u pay no way he told me bus it or take a taxi then lock my truck in shop because i have annother set keys i will fight to the end
Posted by Jeff
Short and simple 2004 Pacific engine cradle has a hole the size of my hand and right out the back side. lets start a class action lawsuit and smoke em down. Im not sure how to do this but if you do get with me. Will take this to every news channel in this country.
Posted by william bright
bought money back garentee warenty .did not know you had to file within 90 days of 3 years or 85000 miles. cost me $2500. Chrysler is being unfair and treat there custamers better than that. my truck still doesn't have 85000 miles on it. will not buy another Chrysler. any one having same problem?
Posted by marguerite nudo
I have a 2006 Chrysler 300C and when I fill up with gas the engine stops, this has happen to me on several occasions. I pick up my grandkids and got gas, It stopped in the middle of a busy road, not just once but twice. we could have been hit from behind and killed. everytime I get gas I have to make sure I don;t fill it up or it stalls it will restart after I put it in park and crank it up. This is so dangers due to the fact you are on the road with it stops. From what I understand the dealership knows there a problem and so does Chrysler, does someone have to be killed before there is a recall to fix this. Why sould I pay 1200.00 to get a new fuel tank when they know it needs to be fixed. I hope the right people read this and fix the problem. I love my car and don't have any other problems that this.
Posted by Chris
My engine just seized the past weekend and I never abused the engine on my Ram 1500 , just had oil changed about 2 1/2 months ago , I'm attempting to get help from Customer Care , I have a hundred plus thousand miles but have taken good care if truck and there is no way I should have a locked up motor.
Posted by Brenda Reed
Having a 2006 Chrysler Hemi 300c - by 3rd year of ownership, at 60,000 mileage, my first transmission stall, loss of power, car stopped driving. On purchase of the vehicle, I paid for the extended warranty up to 85,000 miles. Vehicle transmission was serviced, and I was required to pay 350.00. I was told this was a deductible I had to pay of the extended warranty. Then the vehicle is repaired a 2nd time (didn't fix it right the 1st time), and there was another service cost of $500.00. After a phone call to Chrysler, I did not have to pay the 2nd repair cost. My vehicle still have transmission type stalling problems, and a later repair (after warranty expired) replaced or fixed a module. Now I'm having engine problems only five months later, and I'm learning the fuel line requiring replacement of the gas tank is the culprit. I don't even want to own this car anymore.
Posted by Elvis
Just had to pay 1200 dollars for the horn cover and clock spring. Last month, I had to pay 800 to have the radiator replaced. I can tell you that the Chrysler brand is tainted in my mind. I will never even consider buying this brand. So many have complained about the horn problem and still no recall. I hope this time that the Gov uses taxpayer's money to bail out a brand that is deserving of being saved.
Posted by Harry Heard
2002 Grand Cherokee , Airbag light came on at 110000miles took it to the local " stealer " and was told that there is an open recall on the ACM ( airbag control module ) upon checking there is a problem which is NHTSA 12V527000 HOWEVER JEEP doesn't have a fix at this time for the recall so they tell me to go ahead and drive the vehicle even though the airbags don't work in the event you have a crash so just drive safe , avoid getting in an accident and we will let you know , get this , IF and WHEN we have a solution to the problem . I asked then why can't you replace the ACM with a new one and was told " under the recall we do not have to replace the ACM just fix the old one when we come up WITH a fix or Y O U can pay $ 850 to replace the old one but Chrysler is not going to pay for it , WTF ???
Posted by KLyons
So I purchased a used 2005 chrysler 300 from interstate dodge in monroe la. 3 years later it ran hot with no warning and all if a sudden BOOM! I get it off the road and had the thermostat housing changed. Few days later it started stalling and is now knocking. I've kept proper maintenance can even pull up receipts to verify. Once took it to a dealer to have repairs done. They told me they couldn't fix it. Took it across the street to chevy dealer and they fixed it with no problem!!!!!!!! My first car was a chevy cavalier 2005. The only thing wrong was odometer wouldn't read. Kept it for four years. IM GOING BACK TO CHEVY!!!!!!!!!!!
Posted by Angela O'Neil
I have a 2005 Chrysler Pacifica. I encountered the same issues when I discovered that the sub-frame was cracked when getting my car serviced for an oil change. I was also told that it was very dangerous for me to drive under those conditions. I immediately contacted Chrysler Corp. as well. They actually told me to get a diagnostic test at a local Chrysler dealer, and call them back; they would see what they could do. I went and paid $99 for the diagnostic test, called Chrysler Corporate back, and was then told there was nothing they could do. So why they made me spend money for the test, when I already knew what the diagnosis was, is absurd. I've inquired about recalls, but I was told there were none under my year and VIN however when I go to a website, I see countless complaints with the same issue. I have even had to replace the engine motor mounts on two occasions. This is just one of the many things I had repaired in this vehicle. I feel like I purchased a lemon. I am truly grateful this particular mechanic noticed the sub-frame crack. If it weren't for him, my children and I could have been faced with a life threatening situation. For Chrysler to say there's nothing they can do is beyond unacceptable. How does this corporation continue to get away with robbing people of their hard earned money while putting consumers at risk?
Posted by april
I have a 2005 chrysler 300 and it is stuck in park. Only 30k miles! There is a recall that looks like it only covers a hand full of the countless people who also have this problem. They will only fix cars with Mopar shifters. Is that because chrysler can charge mopar for repairs while other manufacturers cant reimburse chrysler. Or maybe the non mopar shifters come out of Chryslers budget? Seems fishy and dishonest. The recall was just a, way to make it appear Chrysler was doing something about this big problem with little cost to them.
Posted by Margaret Shelton
I have a 2005 Chrysler Pacifica, the actual frame that holds the front end up broke away from the car. I called Chrysler of course no recalls no problems but when you go to website you see page after page of complaints. We all as consumers need to start class action suit against Chrysler. The mechanic as well as the tow truck driver said I could have been killed with that breaking the way it did. The Lord defintely watching after me. I am contacting a local attorney here and pursuing this. It is not right for working class people to be taking advantage of by the large automobile corporations.
Posted by Mario
I keep contacting Chrysler corp. about PT Cruiser windshield washer sprayers. I know it is just a small part but at $40.00 a pair it adds up especially if all PT owners are buying them. I have been thru 3 sets and I still own the car. They keep disintegrating under the heat from the engine.
The parts department at the dealers even says they know their is a problem with them, but I guess they have no plan to remedy the problem.
Is this what the world coming to that a company will ignore your emails about defective parts and just keep selling them and don't care about their customers.
Posted by Scotsman inusa
the internals of my driver side mirror has melted the mirror itself.chrysler are refusing to repair as they say 'remote driver mirror' only means direction not working.REALLY.
Posted by mo anderson
I have 2005 chrysler 300 touring how does one car get stuck in park, now I have to figure what to do as I google this, this is a common problem with chrysler and I think they should be liable for this! honestly i going check about a class action suit / file a complaint againt the BBB this unreal for a car less than 75,000 miles! All the reason to buy a Hyundai or Honda!
Posted by mike rodriguez
another victim of a crappy chrysler 300 2007 that has shift gear stuck at park, the stealership told me they'll replace tiny pink thing for 400.00 dollars,but it's only good for 12000 miles unless you buy warranty. If you have a chrys. Its gonna happen to you.hopefully your not somewhere far when your shift gear gets stuck in park chryslers suck!!!!!!
Posted by Diane Veazey
I have a 2003 Jeep Liberty Sport and like everybody else, I find Chrysler does not stand behind its product.My jeep sounded like the whole front end was going to fall apart. When my son checked it out, the balljoints were in horrible shape. Come to find out, they had a recall on top and bottom balljoints. The dealership by my house couldn't get the parts. They are still waiting for them. The balljoints were in such bad shape and I am disabled and can't afford an accident. My son chnged them and thought crysler would give us our money back, "WRONG!!!!!" All they know how to do is lie. They are worthless. I am the second owner and they claim they took care of the problem in 2006. They didn't but even if they did, who ever heard of top and bottom balljoints going out in 6 years. To think our Government keeps bailing companies like this out. CHRYSLER YOU STINK!!!!!! Don't expect Chrysler to stand behind their recalls because all they are going to do is lie lie lie and cheat you .
Posted by Biil Gray
Like most of the other people on here I have had a nasty experience with my Chrysler. I have 2004 Sebring converitble with a liter engine that I do regular maintenance on. Driving down the freeway at 60 mph the car started to slow down, engine light started flashing an a knocking sound started. I pulled over to the right shoulder and by this time the engine was dead and I could not start it again. I had it towed to my regular trusted mechanic who explained that the engine was completely seized up and would be replaced. Before this event there had been no warnings, no irregular sounds, no warning lights, nothing. So out of the blue I have a seized engine!
Posted by ted mccarthy
I HAVE A 2005 CHRYSLER 300 WHEN THE CAR HAD 35.000 MILES IT WOULDNT START TOWED TO DEALER STATES TIMING BELT JUMPED NEEDS VALVES AND HEAD 3000.00 EXTENDED WARRENTY PAID FOR ALL BUT 300.00 PICK UP CAR ENGINE LITE CAME ON BROUGHT BACK TO DEALER O2 SENSER 145.00 NOT COVERD ONE MONTH LATER CAR WOULD NOT START DEALER SAYS NEEDS NEW KEY AND NEW RELAY SWITCH 600.00 THEN STILL NOT WORKING NEEDS COMPUTER TOTAL 900.00 I HAVE 8 YEAR 80.000 WARRENTY MY CAR HAS 50.000 MILES WARRENTY COVERS NOTHING
Posted by Brian
There is 1 angle , that nobody seems to have considered , or will. These car's engines , and many others , could very well have been extremely abused , even if the owner doesn't think so. Very easily , even a brand new car owner , can get onto a highway , and step on the gas (all the way to the floor basically) , at a speed - where the transmission may downshift , when getting on the highway on an onramp / or with autostick usage. Granted , most people wouldn't do that - but alot of people have absolutely no regard for their car's engine speed vs transmission operation. It has therefore been suggest to avoid using the autostick feature by many. Knowing how to use the autostick is very important as well. These same people have no regard for reving the engine to full 6000+ rpm shifts , repeatedly. These are some of the drawbacks of using an aluminum block , while even heavier metal blocks , are exposed to the same types of "overpressuring". Racecars are used in such ways , but their motors are rebuilt often.
Another such example , are those owners who would install aftermarket or suggested modifications , where the computer / engine & transmission are no longer working within specifications , in terms of electronics. This can allow you to damage the motor in a single upshift or day. I very well could ruin any car's engine in a day you give me to drive , simply because I know what will cause damage , and by repeating those actions with the car. Any high production car , is not made for racing - as opposed to extremely low production cars costing in the millions of dollars to purchase.
Why should Chrysler replace a motor that has been extremely abused or modified , then damaged by the user? In any case , any good qualified engine machinist specialist , can tell you if the engine had been overreved. Not to mention , Chrysler does specify that specific OEM oil filters should be used - while many garages will install a very cheap oil filter to make a tiny profit on the filter alone , no less the oil. Another example : using 5W-30 motor oil is for use in winter , and isn't supposed to be used in summer - 10W-30 , is to be used as an "allseason" type lubricant. Coolant too , is specific for the aluminum engine , and you cannot mix different coolant , or engine damage can occur. Chrysler even warns users , not to mix the coolant , and "if" you do in an "EMERGENCY" , the entire cooling system must be flushed & PROPERLY refilled.
Another factor , is the use of people who start websites : such as www.300mclub.org , where the environment is that of someone who has purchased the 300M Chrysler Service Manuals , and chosen to attempt to sell the information contained within those manuals for $15/yr memberships , while they "moderate-out" , anyone who suggests any proper "usage" , with regards to interpretations. In other words , even if they have the permission from Chrysler itself to use the manuals in such ways - they do whatever they like , considering that it is their website FOREMOSTLY. That is the case , while even seasoned members will log-in and disagree / state that they don't see a problem with using 5W-30 motor oil during the summer etc. Not to mention they don't catch the posters stating that they were doing so - and having engine problems related to engine noise or damage. While , even if you look in the owners manual , the scale shows clearly what engine oil to use in the summer. They will argue the point , and a moderator will ban you , if you state otherwise , or quote the proper motor oil usage thereof. Of which , the 2.7L engine is not any acception.
Following the Chrysler Service Manuals , and not allowing any sort of racing of the engine , will avoid this happening. While you can then , pinpoint , and avoid being misled by website moderators , directors , or even owners of websites : such as www.300mclub.org etc. This website in particular , will use the PM (Private Message) system , to quote a diagnosis , or a repair solution - so that "their" suggestions or discussions can be kept from other user's discretion. That leaves the entire website , with conflicting informations that can be seen. While the PM's are not seen at all. Beware of such usage of a website that prefers users to make posts , via PM's. Where , certainly , if all required informations were visible - not too many users would pay for memberships. They would just have the information readily available to them - where even the Chrysler Service Manuals have lots of service mistakes contained in the many technician instructions for repair.
Posted by Dwight Immohotichey
My wife bought a 2004 sebring,2.7 liter. I was driving it on I-35 doing 70 mph in slightly heavy traffic when i heard a gunshot type sound and the engine cut off. I kind of knew what it was but hoped it wasn't. To make a long story short the engine had blown and i had inquired to chrysler about it and all they said was you will have to buy another engine and i told them where to stick that engine. Haven't heard anything since, which is ok. CHRYSLER YOU SUCK BIG TIME!!!!
Posted by Tracy Capozzi
I'm sorry to hear that people are having so many problems with Chrysler but glad I'm not the only one. My daughter and I bought a brand new 2008 Dodge Avenger after she got out of boot camp in the Airforce. The car ran fine up until 5 months ago. it it stalling and shaking. We called the corporation and have ben given the run around. The case has been assigned 4 times and no one wants to do anything. We just want the problem fixed. They have closed the case without our knowledge and are very rude and krass. We told them they left us with no other choice but to contact legal and they thought that was a threat. Their website displays their support for the military, but continue to put my daughter who is in the Airforce in danger with their faulty cars. Dose anyone know what can be done. My daughter is priceless and from the looks of it she is safer being deployed than driving this car.
Posted by Richard Gibson
I have issues with the 2007 Dodge Grand Caravan. I purchased this vehicle with 12 miles on it and have it back for repairs more than I ever had any previous pre owned vehicles . There have been a multitude on problems, but the major problem has been the recurring situation with the Air Distribution, it sporadically begins blowing hot air from one side and cold air from the other side. I am on my second letter to Chrysler Corp about this. After speaking with some desk clerk from the Business Center, who admitted tha he did not read my letter, but just excerpts from it, I was told there was nothing that they were going to do. I have also found out from the dealership that others have had the same problem.
I am now in the process of going to arbitration and will see it that does any good.
Posted by lance lewis
have a 2006 jeep wrangler check engine light came on P0431 is the code witch is cataylic converter witch is covered under a 8 year 80,000 warranty but before they cover that you have to spend 350.00 to 500.00 to replace parts first and if that don't work then they give you the cats
this is not right I only have 10,000 miles on my jeep. made complaint with chrysler maybe they will refund my money I will let you know if they do but I am not holding my breath
I do know this much I will not buy another chrysler product
good thing I didnt buy the ram that I was looking at a week prior.
Posted by Sarah
Please help me....Iâ€™ve hit a brick wall with all my inquiries and this is a HUGE issue.
Please go to UTUBE and type in silverlake003 and the video list will show up.
Itâ€™s about the third one down with the back bumper of a Chrysler Town and Country, sort of a wine color.
This quick video will explain it.
We were rear-ended just before Christmas.
The seatbelts did not lock and my daughter who was in a booster was flipped outside down and pinned between her seat and the passenger seat.
The seatbelts lock if you slam on the breaks but not if you are sitting still.
I filed a report with the NHTSA but was simply sent an email that said CASE CLOSED.
Please help me ensure that no other child has this happen to them.
Posted by Edie Baldwin
Does anyone know if there was a class action lawsuit ever filed against Chrysler regarding the 2.7 litre engine? I joined a class action lawsuit about 6 years ago now and have never heard anymore about it. I lost over $15,000.00 due to this.
Posted by Melissa Michaelis
I purchased a 2004 Chrysler 300M November 2009. The car had approx 77k, I drove the car maybe six months when the engine light came on. I had several codes all pointing to emissions. I replaced the gas cap, had the code cleared. Drove another few weeks, the light came back on. Again emissions. I had the codes read and it said the crank shaft sensor. I had it replaced. Light came back on within a month, cam shaft sensor. Replaced that, oh and yes the light came on again within a few weeks, catyletic converter. Oh and cha-ching, replaced the converter. Drove the car another few weeks, light came back on. Throttle position sensor, yeuuuup had that replaced. Ok, so now I am in November of 2010, the light comes on again. Cam shaft sensor again, oh yeah I have the codes checked, and lets add another, P0344 and P0420. Cam shaft intermitten and catyletic converter. Chyrsler Westgate offered to get me out of the car and into another, but I will never purchase another Chrysler again. I wish there was someting I could do legally. Although I asked at the time of the purchase if the carfax was clean, the salesman said yes, I should have looked at it. I would never have purchased a used car knowing it had a wreck on the report. Now I am stuck with this lovely lemon and broke from all the repairs. THANK YOU CHRYSLER!!
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