Home Page >> Settlements >> Call Center Settles Wages and Overtime Class Action for $13M

Call Center Settles Wages and Overtime Class Action for $13M

Bakersfield, CA: Spherion Pacific Workforce has settled a wages and overtime class action brought by employees hired during the 2005 hurricane Katrina disaster, who allege they were not properly paid and that the company failed to provide meals and rest breaks.

Spherion set up a call center with 2000 employees to assist the American Red Cross in distributing donations to the Gulf Coast following the hurricane. Employees were reportedly required to stand in long security lines when entering and leaving work, and they had to travel to another location and wait in line for significant periods to pick up their pay checks. Employees were not compensated for these and other off-the-clock requirements the suit alleged.

This week an information packet was sent to former workers, apparently stating that individuals who were employed at the 34th Street call center between September 5, 2005, and December 21, 2005, may be eligible for a portion of the $13 million settlement.

Employees who have received compensation from an earlier lawsuit filed by the Kern County District Attorney's office or from a labor commissioner action may not participate in the settlement.

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Last updated on Jul-1-10