DIRECTV

I signed up for service with Directv when I bought my house in mid May. Since my installation, I have had nothing but problems with my service. On 8/3/2007, I called because my equipment did not work again! They told me that the soonest they could have someone out was 8/18/2007. I told them that I understand that I am not the only customer that they have having problems, but two weeks to correct the problem was unacceptable. When I told them to cancel my service, they told me that I signed a contract saying that if I cancel in the first 24 months, then there is a $175 early termination fee. I told them that since they failed to provide me service in a timely fashion, they broke the contract and therefore I do not owe them any such fee. Their response was that they cannot break the contract, only I can. Also, I never signed any contract with them. The customer agreement that they emailed me on 8/28/2007, after having to ask them for a copy only mentions a fee of $150. Then, on 8/28/2007 I received a bill from them for a cancellation fee of $260.