San Diego, CA: US Airways is facing a
consumer fraud class action lawsuit filed by a customer who alleges the airline doesn't honor its online ticket prices for certain tickets. Filed in U.S. District Court for the Southern District of California by Schuyler Hoffman, the complaint states that US Airways online ticket prices were made "incompletable"after he tried to purchase tickets.
Specifically, the complaint alleges that US Airways website states that consumers won't be charged for the attempted purchase of a ticket. However, Hoffman' card was charged by the airline and it held onto the funds. Hoffman states that he attempted to purchase two tickets on U.S. Airways' website for $1,372 but an error message came up stating the transaction could not be completed. The lawsuit goes on to state that Hoffman attempted the transaction two other times, receiving the same message both times.
Hoffman then called US Airways and as told by a representative that his card wasn't charged. However the representative couldn't determine why the purchase hadn't gone through, and when Hoffman later contacted his bank, he found he was charged for the first attempted purchase of the tickets, according to the complaint.
According to the suit, Hoffman contacted the airline again and was told the price for the tickets had risen between when he selected the tickets and when he entered his payment information.
The plaintiff is seeking class action status for the lawsuit and more than $5 million in damages, plus courts costs. He is represented by attorneys Abbas Kazerounian of Kazerouni Law Group in Costa Mesa, Calif., and Joshua B. Swigart of Hyde & Swigart in San Diego. The lawsuit is U.S. District Court Southern District of California case number: 3:15-cv-01214
