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No rebate; poor service; overcharged twice for shipping of receivers. Customer service is a joke; waited 3 hours twice on the phone to no avail.

Submitted 2008-06-30

Defendant: DirecTV cancellation fee

Direct TV offered me $39.99/month and when one week later I got my bill it was jacked up to $54.99 per month. When I called to straighten it out I was told that there were no rebates at this time and they would not honor their promise or advertising.

-- New Jersey

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