Pergo refuses to stand by the warranty.

Submitted 2008-05-06

Defendant: Pergo Laminate Flooring (defective product)

Floor was professionally installed and Pergo was consulted about some specific issues. Instructions by them were followed carefully. Floor buckled about 2 yrs. later and each section has raised edges which gives the floor a wavy appearance in the light. I absolutely hate this floor. They insist it has moisture underneath & wasn't installed properly. No one wants to claim responsibility. I have lived with it for 10 yrs. and hate to look at it. As I do look at it, I decided to check on line to see if others have had trouble with their "excellent warranty", (which is why we bought it) and I then found other complaints and then found this site.

-- Washington

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