A class action lawsuit has been filed in the US District Court, District of Oregon on behalf of consumers who own, or have owned defective Pergo laminated flooring. The lawsuit claims that consumers have been harmed as a result of Pergo's design, manufacture, distribution and sale of defective Laminate Flooring.
Pergo Inc. allegedly knew, or recklessly didn't know, its laminate flooring was defective but sold it to thousands of US consumers in or around 1996. The company concealed material information regarding the defective flooring, telling consumers its product was not defective, even after consumers complained to Pergo about problems with their laminate flooring.
After a short time, consumers have complained that the flooring has loud cracking, banging, snapping and thumping noises; warping at the joints, visible seams and buckling, and more...
The Warranty
The laminate flooring comes with a 25-year residential warranty which guarantees that:
- The laminate surface will not wear through
- The floor will not fade due to sun or electrical light
- The floor will not stain
- The floor will resist damage from moisture due to damp mopping and everyday spills when removed promptly
- The joint will remain secure under normal use conditions
Pergo provides a limited warranty for six months covering any manufacturing defects in the flooring.
It goes on to state that: (10) "Installation of flooring that contains any manufacturing defect is not covered by this warranty".
In some instances, Pergo replaced (at no cost to the consumer) defective product with new laminate flooring, so long as it was still under the limited six month manufacturing warranty. However, the new flooring was equally defective, causing further frustration and expense to consumers.
Pergo Inc., based in Raleigh, North Carolina is one of the largest producers of laminate flooring in the world, with US sales of more than $250 million. Pergo is sold through 3,500 retailers, including Home Depot and Lowes.
Pergo Laminate Flooring Articles
Pergo: Dream Kitchen Floor turned into Nightmare
"Nobody should be able to put one thing on the shelf as a sample and sell you a different product," says Jo Lockard." Pergo is deceptive and they shouldn't get away with selling defective laminate flooring." Lockard wanted the best possible floor for her dream kitchenâ€"which has now turned into a nightmare.
Pergo Flooring: How to Get Out of Pergo-tory
Carol Millin's Pergo laminate flooring was not even a month old when she noticed huge scratches and dents. "Every day I would see little indentations appearing from nowhere and they are permanent," she says. But thanks to her perseveranceâ€"and understanding the fine print from her credit card companyâ€"Millin was able to get some compensation for Pergo's defective flooring.
Pergo Defective Laminate Flooring Legal Help
If you or a loved one has suffered damages in this case, please click the link below to send your complaint to a lawyer to evaluate your claim at no cost or obligation.
Last updated on Nov-6-07 |
ARTICLES AND INTERVIEWS
Pergo: Dream Kitchen Floor turned into Nightmare
 Shirley, AR: "Nobody should be able to put one thing on the shelf as a sample and sell you a different product," says Jo Lockard." Pergo is deceptive and they shouldn't get away with selling defective laminate flooring." Lockard wanted the best possible floor for her dream kitchen—which has now turned into a nightmare [READ MORE]
Pergo Flooring: How to Get Out of Pergo-tory
Manchester, NJ: Carol Millin's Pergo laminate flooring was not even a month old when she noticed huge scratches and dents. "Every day I would see little indentations appearing from nowhere and they are permanent," she says. But thanks to her perseverance—and understanding the fine print from her credit card company—Millin was able to get some compensation for Pergo's defective flooring [READ MORE]
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