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UnumProvident Denied Disability Claims

Unum is suspected of allegedly routinely denying long term disability claims. If you have had your claim denied, or if your claim was granted and then later terminated, you may be eligible for substantial additional benefits.


UnumProvident: True Stories and Interviews

First Unum: Another Bad Faith Practice

Unum bad faith insuranceNever mind your physician's diagnosis and when you can return to work. First Unum (formerly Unum Provident) has their own team of doctors to determine if you qualify for disability. And according to one policy holder, the insurance company also has employment counselors who decide which career you are better suited to—should you become disabled and unable to work in your present job. [MORE: UNUM BAD FAITH]

First Unum’s Doctor Trumps

Lucy was diagnosed with vertigo and First Unum, her medical insurer, recognized it as a valid condition. "My first long-term disability check arrived in January of 2007 and continued until December, 2007," she says, "but Unum denied my claim when their doctor—someone I had never seen—said I could return to work." [MORE: DOCTOR TRUMPED]

Unum Said They Own all My Social Security

Lu had an accident that destroyed his right shoulder, ruptured a disc in his neck and damaged his other shoulder. As a respiratory therapist, his doctor certified that he was unfit to work. As well, he had four opinions from specialists, all with the same prognosis; nothing could be done. So Lu went on short-term-disability (STD) through his First Unum policy. [MORE: UNUM SOCIAL SECURITY]

First Unum: Long Term Disability Denial

Unum denied disability insurance"First Unum has destroyed me," says Angie Summar, "and by the end of this summer, we will likely be looking at foreclosure on our home." Summar has been denied further long term disability benefits because her doctors changed her diagnosis—from bad to worse. Trouble is, First Unum has their own diagnosis; they say that Summar can go back to work. [MORE: UNUM DENIAL]

First Unum: Read the Fine Print

unum using awkward incorrect practices neglecting clientsImagine her dismay when Deborah Hamlet got a bill from First Unum, stating that she has to repay $64,000 of her long-term disability benefits because she collected social security benefits. "I read in my policy that once I received social security benefits, my Unum benefit would be reduced, not cut off," she says. [MORE: FIRST UNUM FINE PRINT]

Unum: Earnings Up, Claim Payouts Down. Surprised?

While the business side of Unum seems to be doing fine, thank you—the ethical side is still taking a hit, with at least one interviewee on BBC back in November suggesting that despite assurances to the contrary, the leopard has yet to change its spots. [MORE: UNUM EARNINGS UP, PAYOUTS DOWN]

"My Psychiatrist said Unum is Nuts"

Barbara Falco was in a car accident in 2003 and is still suffering today; she is in constant pain. She also had to quit her job as a nurse. Unfortunately, First Unum (formerly Unum Provident) doesn't agree with Falco; they think she just has "anxiety issues" and cut her off long-term disability benefits. [MORE: FIRST UNUM DENIES DISABILITY]

First Unum: How can they Sleep at Night?

unum using awkward incorrect practices neglecting clientsFirst Unum told Michelle Howard that her injury wasn't severe enough for long term disability benefits—despite her own doctor's reports. Instead, Unum relied on reports from their medical examiner—who didn't even see Howard! [MORE: FIRST UNUM MEDICAL EXAMINATIONS]

First Unum wasn't Born Evil

first unum inconsistent practices"The way this insurance company operates is like saying there is no God," says O'mea. "They have made people's lives a shambles. They have no conscience—they have no intention of paying their claims." [MORE: FIRST UNUM CHANGES]



First Unum Denies Yet Another Disability Claim

unum denies another disability claim"Unum turned down my claim in May, saying I should have been at work after my colon procedure. I work in a 4x4 cubicle taking phone calls eight hours a day; I was not allowed to get off the phone until the issue was resolved. Some calls could take up to four hours—there was no way I could sit in there with this condition." [MORE: FIRST UNUM INCONSIDERATE OF CLAIMS]

Unum's Health Insurance Policy Worthless

first unum worthless insurance policyTom's employment benefits at a tax software company came with a policy from Unum Insurers, including Long Term Disability. For Tom, the policy wasn't worth the paper it was written on. [MORE: WORTHLESS INSURANCE POLICY]



UNUM Interprets Medical Records to their Advantage

unum uses medical records to their advantageEarly in 2003, John Harris was hired by a medical company and received a list of benefits that included short term and long term disability provided by First Unum Insurers. When Harris became deathly ill, Unum made good on short term benefits but he is still waiting for long term disability. [MORE: UNUMS MEDICAL RECORD INTERPRETATION]

UnumProvident Sued for Accessing Personal Files

Most people don't know this, but health insurance companies like UnumProvident can deny claims based on confidential information, even if the claimant has not given permission for that information to be released. [MORE: UNUMPROVIDENT SUED OVER CONFIDENTIAL FILES]

Termination for Disability Illegal

"Millions of people that innocently buy long term disability insurance through their workplace need to know how insurance companies profit from the misery of others," says Lana Milligan, "and at the same time, have it sanctioned by acts of Congress and our courts." [MORE: UNUM & DISABILITY RIGHTS]


More About UnumProvident
In recent settlements, UnumProvident has agreed to reconsider approximately 200,000 denied disability claims. Under investigation and pressure from the Department of Labor (DOL), UnumProvident's family of companies must offer to reassess claims denied or closed since January 1, 2000 for reasons other than settlement, death, or reaching benefit maximums. They must also allow for reassessment, upon request, of claims similarly denied or closed between January 1, 1997 and December 31, 1999. The company will continue to accept and reevaluate these claims, whether or not the claimant is still disabled, until December 31, 2006.

If you have made a claim under a long-term disability policy provided by or administered by:file your UnumProvident case
  • First UnumProvident Corp.
  • Unum Life Insurance Company of America
  • Paul Revere Life Insurance Company
  • Colonial Life & Accident Insurance Company or
  • Provident Life & Accident Insurance Company
and have had your claim denied, or if your claim was granted and then later terminated, you may be eligible for substantial additional benefits from these companies. Complete the form below for a free and immediate legal evaluation.

UnumProvident and its subsidiaries offer individual and group insurance programs such as long-term disability income protection, short-term disability income protection, life insurance, long term care insurance, and voluntary critical illness insurance. UnumProvident insures more than 25 million people worldwide.

UnumProvident declare they have paid $4.2 billion in disability benefits in 2004 and reserve $25 billion for potential claims. Disability income protection insurance provides financial benefits to employees when they are unable to work due to a disability caused by a covered illness or injury, regardless of whether or not that illness or injury is work-related.



Read More UnumProvident Articles

Unum's Role in Bankrupting Social Security

In what is regarded as an industry-wide practice to nickel-and-dime Social Security even closer to the poorhouse, UnumProvident (now calledUnum) pestered a disability client to apply for Social Security Disability benefits, in an effort to get out of paying her fifty bucks a month. [MORE: UNUM BANKRUPTING]

Unum Policy: Deny Claims

unum frequently denies claimsIt's a more common occurrence than people might think: A hard-working, honest person faithfully pays into their disability insurance policy held through Unum Group (formerly UnumProvident). Every month money is deducted from their paycheck to pay for the disability insurance, but the worker is satisfied that their bills will be paid even if they are unable to work for an extended time. [MORE: UNUM FREQUENTLY DENIES CLAIMS]

Unum Group Reports Healthy Earnings, Despite Denied Claims Reassessments

unum reports healthy earnings despite claims reassessments after frequent denialsIt would be little consolation to current or former clients of Unum Group (formerly UnumProvident) who have ever had their claims denied, to know that the company has announced healthy earnings for the second quarter, fuelled by record revenue from their Colonial Life division. [MORE: UNUM REPORTS HEALTHY EARNINGS]

Survey Indicates Blase Attitude Toward Job-Terminating Disabilities

many people are not aware of the dangers that are present which could cause job terminating disabilitiesHere are two bits of bad news: the number of disabled workers in the U.S. is on the rise, even as many Americans remain clueless about the financial impact of being struck down with a disability. Meanwhile, insurance giants such as the Unum Group continue to rake in huge bucks. [MORE: PEOPLE UNAWARE OF JOB TERMINATING THREATS]

 
UnumProvident Press Releases
Unum rebrandingFEB-26-08: The collection of happy faces and focused statements filling the screen of the Unum re-branding video currently making the rounds on You Tube belie the company's checkered past. [MORE: UNUM RE-BRANDING]

FEB-19-08: Anyone having seen Michael Moore's 'Sicko' documentary, released last year, will have a renewed appreciation for the kinds of trials and tribulations First Unum clients must bear while navigating the tactical minefield that Unum allegedly requires well-meaning Americans to wade through in an effort to collect on a legitimate claim for short and long-term disability, and Unum life insurance. [MORE: SICKO INSURANCE]

JAN-13-08: In April 2007, the federal Third Circuit Court of Appeals made reality of what may prove to be Unum Group's worst legal nightmare. Unum's nightmare is the federal Racketeer Influenced and Corrupt Organizations (RICO) Act. For individuals, and especially individuals denied benefits by Unum under group disability plans, that decision may offer extra clout in reaching an early and successful settlement. [MORE: UNUM LEVERAGE]

OCT-19-07: In the past few years, Unum Group has faced repeated [lawsuits] alleging the company is guilty of illegally denying valid customer claims. Some of those lawsuits have been settled, while others have now been consolidated into class action lawsuits. In the face of growing criticism from customers and lawmakers, including a multi-state insurance regulator lawsuit, has Unum Group managed to change its business practices? [MORE: UNUM LAWSUITS]

SEP-26-07: If you are tired of fighting Unum Group to receive your legitimate claim, you are not alone. Unum has been repeatedly criticized for unfairly denying people's claims, a practice known as bad faith insurance. Many people who have had their claim, and any appeals, denied by Unum are filing class action lawsuits against the company to force it into honoring its contracts. [MORE: UNUM TIRED] lawsuits filed against first unumAPR-05-07: Yet another lawsuit has been filed against Unum Group (formerly UnumProvident) claiming that the insurance company breached its contract with a policyholder and violated the Unfair Claims Settlement Practices Act of West Virginia. [MORE: LAWSUIT FILED AGAINST UNUM]

unumprovident changes name to unum groupMAR-14-07: UnumProvident has now officially changed its name to Unum Group in an effort to rebrand the embattled insurance provider. In fact, Unum Group was the name the company had when it was based in Maine. [MORE: UNUMPROVIDENT BECOMES UNUM GROUP]

FEB-09-07: UnumProvident announced in mid-January that as part of a rebranding effort the company's name would be changed to Unum Group. The name change is part of an effort by the company to shed the controversy that has surrounded it lately. [MORE: UNUMPROVIDENT TO CHANGE NAME]

NOV-22-07: UnumProvident Corp. has settled major lawsuits in the states of New York and California. [MORE: UNUMPROVIDENT LAWSUITS SETTLED]

UnumProvident in the News:
SEP-03-07: A judge has granted class-action status to a lawsuit filed against Unum Group alleging the company schemed to deny or terminate the claims of disabled Americans. The plaintiffs claim Unum Group created secret documents in which non-medical personnel set target dates for cutting off disability payments. [FORBES: UNUM GROUP]

JUL-02-07: A New York court ruled that insurers must pay claimants under group disability policies who have pre-existing conditions starting in the 13th month of long-term disability. The ruling could also affect consumers who do not live in New York. [CONSUMER AFFAIRS: UNUM]

JAN-17-07: Lawsuits and regulator investigations of allege that Unum routinely denied valid disability claims to boost profits. [PORTLAND PRESS HERALD:UNUM DENIED DISABILITY]

DEC-28-07: Woman seeking disability benefits for chronic back pain, was shocked when her insurer turned her down, citing information contained in her psychologist's notes. [POST-GAZETTE: DENIED DISABILITY BENEFITS]

DEC-07-06: UnumProvident says it will resolve its part of the Spitzer probe for $17.4 million. [BLOOMBERG: UNUMPROVIDENT]

NOV-01-06: UnumProvident ends deceptive practices and secret payments to brokers, and agrees to a $15.5 million settlement. [MAINE TODAY: UNUMPROVIDENT]

SEP-06-06: Lawyer petitions California Commissioner to bar "outlaw" insurer. [INSURANCE JOURNAL: UNUMPROVIDENT]

MAY-06-06: UnumProvident is adding $86 million to its reserves to pay previously denied or cut off disability benefits. [MAINE TODAY: UNUMPROVIDENT]

OCT-03-05: UnumProvident agrees to pay $8 million settlement fine to the California Department of Insurance. The insurance provider also agrees to reevaluate 26,000 California cases (upon request) that were denied or terminated between 1/1/97 and 9/30/05. Unum will also amend the multistate agreement and send out an additional 29,500 notices to claimants who were not a part of original notice.


FAQs About The UnumProvident Settlement
The U.S. Department of Labor (DOL) along with independent insurance regulators from several states conducted a detailed investigation of UnumProvident's claims handling practices. The DOL provides answers to frequently asked questions about the UnumProvident disability claim reassessment process and settlement. [U.S. Department of Labor]

UnumProvident Information - by State

Landmark settlement in California against UnumProvident hopes to improve consumer protection and the proper management of disability policies. [The California Department of Insurance]

A statement on the UnumProvident Disability Settlement in Texas and the relevant information. Maine's regulatory agency, Bureau of Insurance, explains the UnumProvident investigation, the reassessment process, and the potential $145 million dollar fine. [The Maine Bureau of Insurance]



UnumProvident Disability Legal Help

If you have had a disability claim denied, or if your claim was granted and then later terminated, from one of the companies listed above, you may qualify for compensation, even if the statute of limitations has expired. Complete the form below for a free case evaluation.


Posted on Jul-18-03
Updated on May-2-08

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