DirecTV and Best Buy

A nationwide class action lawsuit has been filed against the satcaster and retailer for allegedly failing to inform customers that they must return their receivers upon cancellation. The lawsuit was filed in Federal Court in Los Angeles Case No. CV08-00906 ABC (PJWx) and claims DirecTV and Best Buy failed to adequately disclose that customers can not keep their DirecTV receiver even after paying for it. At BestBuy.com, the satcaster's receivers now range in price from $69 to $199, but DirecTV has charged more for them since March 2006, when the leasing program began.

DirecTV considers the set-top purchase a lease, for which it can also charge additional monthly lease fees, which have ranged from $4.99 to $10. The lease requires customers to return the receiver when the agreement expires, which is when the customer cancels service. The class action claims consumers believed that they owned the receivers they purchased from DirecTV or its retailers, like Best Buy. Only later do they discover that they must pay lease fees, and return their receivers if they cancel their DirecTV subscription.

DirecTV and Best Buy Legal Help

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