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Comcast Faces Unfair Business Practices Class Action Lawsuit

San Diego, CA: Comcast is facing a potential unfair business practices class action lawsuit brought by a California resident who alleges the cable company charges its customers for services they do not receive during times when Comcast services are unavailable.

Specifically, the suit alleges that between September and November 2011, plaintiff Craig Ritchie had his Comcast services disconnected due to his inability to pay his bill. In November Ritchie contacted Comcast to reinstate his cable services, but was told by the company that in order to do that, he would have to pay the company for services he did not receive during the period of disconnection. Furthermore, "Plaintiff and all other Class Members have not received refunds for charges incurred for services they did not actually receive during the time in which their services were disconnected," the class action lawsuit says.

Ritchie has brought the class action against Comcast on behalf of all Comcast customers in California who, from January 27, 2008 to the present, have suffered suspended services but have nevertheless been charged by Comcast for those services.

The lawsuit claims violation of the Unfair Business Practices Act, deceptive practices under the Consumer Legal Remedies Act, and breach of contract.

Comcast Consumer Fraud Class Action Legal Help

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Last updated on Feb-6-12