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AT&T

A class action lawsuit has been filed against the phone company for allegedly charging hidden fees for connecting local calls from its directory assistance service. The case was filed in St. Clair County Circuit Court and claims AT&T charged 12 cents per minute for phone calls to local toll numbers when those calls had been connected by a directory assistance operator. The complaint states that, "Illinois Bell Telephone Company customers using Directory Assistance to obtain local toll numbers are specifically informed that he or she would be connected 'at no charge' when offered the option to immediately connect to the recently obtained local toll number." The suit claims AT&T violated the Illinois Consumer Fraud and Deceptive Business Practices Act.

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Last updated on Jan-9-07