Top Class ActionsPhantom of the iPhone. Do you have a phantom AT&T account? It seems for every new technological gadget that requires connectivity—there’s an opportunity to take advantage. Most recently, AT&T Mobility got hit with a potential class action lawsuit over allegations associated with iPhone and iPad accounts. The suit claims that “AT&T’s bills systematically overstate the amount of data used on each data transaction involving an iPhone or iPad account.” And, the suit alleges that AT&T bills customers on data transactions even when customers have disabled their phones. Doesn’t a transaction require more than one party?—one party in the know?
The named plaintiff, Patrick Hendricks, claims that AT&T’s overbilling “was discovered by an independent consulting firm retained by plaintiff’s counsel, which conducted a two-month study of AT&T’s billion practices for data usage, and found that AT&T systematically overstated web server traffic by 7 percent to 14 percent, and in some instances by over 300 percent. So, for example, if an iPhone user downloads a 50 KB website, AT&T’s bill would typically overstated the traffic as 53.5 KB (a 7 percent overcharge) to as high as 150 KB (a 300 percent overcharge),” the complaint states.
Here’s the kicker—Hendricks also alleges that “Not only does AT&T systematically overbill for every data transaction, it also bills for phantom data traffic when there is no actual data usage initiated by the customer. This was discovered by the same independent consulting firm, which purchased an iPhone from an AT&T store, immediately disabled all push notifications and location services, confirmed that no email account was configured on the phone, closed all applications, and let the phone sit untouched for 10 days. During this 10-day period, AT&T billed the test account for 35 Read the rest of this entry »
Top Class ActionsHiPhone, HiPhone, it’s Off to Court we Go…Well, all you iPhone enthusiasts are clearly disappointed with the new iPhone 4 and its apparent lack of receptivity—would that be an appropriate term to describe an alleged antenna design flaw?
Let’s get to the point. Apple and AT&T got hit with a class action lawsuit filing this week, “seeking relief for consumers who purchased iPhone 4 cellular phones.”
To be blunt, the only way you could not know about the iPhone 4 antenna problem is if you live on another planet—or in a cave in some remote corner of the world that is not part of AT&T’s network. No doubt all you diehard Blackberry fans must be lovin it!
According to the complaint, the new iPhone 4 sold 1.7 million in its first week of sales, a figure that reportedly comes from Apple. That’s a loyal fan base. And woe betide you if you piss them off.
Here’s the skinny—”the phone retails for $199.00 for the 16GB model or $299.00 for the 32GB model with a 2-year contract (or $599.00 16GB / $699.00 32GB without a contract). Users pay Read the rest of this entry »
I’m with Dan Nosowitz over at Gizmodo: the class action lawsuit over Apple’s and ATT’s late delivery of MMS is…”awfully silly”.
It’s like listening to a toddler whine on and on about whether he can have his snack because, after all, mommy said he could have it in five minutes—and wouldn’t you know, mommy had to take a phone call. Whoops. So the snack took 8 minutes for delivery…Waaaaahhhhhhh!!
I’m betting that Kyle Irving of Minnesota (who according to Nosowitz’ report received his iPhone in June and was told he’d have MMS, but it took 2 months to arrive) who joined the class action also sits by the clock to monitor whether the Domino’s guy takes over 30 minutes. (Yeah, I know, I know, it’s the principle of it.)
Look, should Apple and ATT have kept their promotional diarrhea in check a bit more till they were absolutely certain of the MMS delivery date? Sure. But c’mon Kyle et al, seriously, all’s well that ends well and no injury or harm or adverse events have been reported as far as I can tell as a result of delayed MMS. So save the litigation for something that really needs to get thru the courts system and save the frivolity for happy hour this Friday.


